KnowBe4 experienced a minor incident on September 4, 2026 affecting Secure Workspace, lasting 2d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Secure Workspace
Update timeline
- investigating Sep 04, 2026, 10:53 AM UTC
We have received reports of an issue with delivery of Email verification MFA for Workspace. We are investigating this issue and will update this page when we have more information.
- monitoring Sep 04, 2026, 02:24 PM UTC
We have received reports that the issue with delivery of Email verification MFA for Workspace has been mitigated by Microsoft, and we are monitoring the results.
- resolved Sep 07, 2026, 08:25 AM UTC
This incident has been resolved.