KitchenHub Outage History

KitchenHub is up right now

Pingoru has recorded 4 incidents for KitchenHub: 4 in the last 12 months and 0 in the last 90 days.

Source: status.trykitchenhub.com

4incidents recorded
4last 12 months
0last 90 days
11 daystypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking KitchenHub in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20260239 of 720 (33%)
May 2026122 of 744 (3%)
June 2026121 of 720 (3%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 19 (0%)

Incidents, newest first

Minor June 4, 2026 Order Receipt Printing Degradation 20h 57m

Started Jun 04, 2026, 06:08 PM UTC· resolved Jun 05, 2026, 03:05 PM UTC

  1. identified Jun 04, 2026, 06:08 PM UTC

    We are currently investigating an issue affecting order receipt printing. The issue is related to the microservice responsible for generating and converting receipts into the required printing format. As a result, some order receipts may fail to print, be delayed, or not be generated in the expected format. Order processing remains available, but receipt generation or printing may be delayed or unsuccessful for affected orders. Our team is working on a fix to restore normal receipt printing functionality. We will continue to provide updates as progress is made.

  2. resolved Jun 05, 2026, 03:05 PM UTC

    The fix has been implemented, and our team has monitored the service over the past 20 hours. During this monitoring period, the issue did not reoccur. Order receipt generation and printing are now operating normally. This incident is now considered closed.

Read the full incident report →

Minor May 5, 2026 DoorDash API Issue 21h 35m Providers (Doordash)

Started May 05, 2026, 04:47 PM UTC· resolved May 06, 2026, 02:22 PM UTC

  1. identified May 05, 2026, 04:47 PM UTC

    We are currently observing an issue related to the DoorDash API. Based on the information available, the incident is on DoorDash’s side. Our team is continuing to monitor the situation. For more details and further updates, please visit the DoorDash status page: https://www.doordashstatus.com/ We will update this status as soon as more information becomes available.

  2. resolved May 06, 2026, 02:22 PM UTC

    Issue has been resolved.

Read the full incident report →

Minor March 27, 2026 UberEats Integration Showing as Disabled 39d 15h Providers (UberEats)

Started Mar 27, 2026, 10:59 PM UTC· resolved May 06, 2026, 02:24 PM UTC

  1. investigating Mar 27, 2026, 10:59 PM UTC

    We are currently experiencing connectivity issues with UberEats. As a result, the integration may intermittently lose connection and connection will be shown as "disabled" Our team is actively investigating the root cause of the problem. We apologize for any inconvenience this may cause and appreciate your patience.

  2. monitoring Mar 28, 2026, 08:00 AM UTC

    Connectivity with UberEats has been restored, and the integration is currently functioning as expected. At this time, we are continuing to monitor the situation closely to ensure stability. Thank you for your patience and understanding.

  3. resolved May 06, 2026, 02:24 PM UTC

    Issue is resolved.

Read the full incident report →

Critical January 9, 2026 Service outage 1d 3h

Started Jan 09, 2026, 07:55 PM UTC· resolved Jan 10, 2026, 11:42 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →