JitBit Outage History

JitBit had 16 outages in the last 2 years totaling 49248h 41m of downtime — averaging 0.7 incidents per month.

There were 16 JitBit outages since January 27, 2025 totaling 49248h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.jitbit.com

Minor September 27, 2026

Do people actually use AI support?

Detected by Pingoru: Sep 27, 2026, 12:00 AM UTC
Resolved: Sep 27, 2026, 12:00 AM UTC
Duration: —

Timeline · 1 update

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Minor September 25, 2026

Best AI helpdesk solutions in 2026

Detected by Pingoru: Sep 25, 2026, 12:00 AM UTC
Resolved: Sep 25, 2026, 12:00 AM UTC
Duration: —

Timeline · 1 update

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Minor August 5, 2026

Jitbit Helpdesk Bot is now in the Microsoft Teams Store

Detected by Pingoru: Aug 05, 2026, 12:00 AM UTC
Resolved: Aug 05, 2026, 12:00 AM UTC
Duration: —

Timeline · 1 update

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Minor June 6, 2026

How big should your IT helpdesk team be?

Detected by Pingoru: May 24, 2026, 09:00 AM UTC
Resolved: May 24, 2026, 09:00 AM UTC
Duration: —

Timeline · 1 update

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Minor May 15, 2026

SaaS update: tightening email authentication for *.jitbit.com addresses

Detected by Pingoru: May 15, 2026, 12:00 AM UTC
Resolved: May 15, 2026, 12:00 AM UTC
Duration: —

Timeline · 1 update

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Minor May 15, 2026

We let AI answer support tickets for a week. It one-shotted 70 out of 104.

Detected by Pingoru: May 15, 2026, 12:00 AM UTC
Resolved: May 15, 2026, 12:00 AM UTC
Duration: —

Timeline · 1 update

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Minor April 21, 2026

AI features now run on-premise

Detected by Pingoru: Apr 21, 2026, 12:00 AM UTC
Resolved: Apr 21, 2026, 12:00 AM UTC
Duration: —

Timeline · 1 update

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Minor April 9, 2026

Will AI kill SaaS helpdesks?

Detected by Pingoru: Apr 09, 2026, 04:39 AM UTC
Resolved: Apr 09, 2026, 04:39 AM UTC
Duration: —

Timeline · 1 update

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Minor March 23, 2026

How We Replaced Our Entire Search Engine (with an AI writing half the code)

Detected by Pingoru: Mar 23, 2026, 04:30 PM UTC
Resolved: Mar 23, 2026, 04:30 PM UTC
Duration: —

Timeline · 1 update

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Major January 19, 2026

Jitbit Helpdesk Mobile v10.4: A Major Update for Power Users

Detected by Pingoru: Jan 19, 2026, 10:02 PM UTC
Resolved: Sep 27, 2026, 04:30 PM UTC
Duration: 250d 18h

Timeline · 1 update

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Major November 19, 2025

How We Dealt with the Cloudflare Outage

Detected by Pingoru: Nov 19, 2025, 10:17 AM UTC
Resolved: Sep 25, 2026, 06:40 AM UTC
Duration: 309d 20h

Timeline · 1 update

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Minor September 26, 2025

Most Demanded Helpdesk Features, According to IT Pros

Detected by Pingoru: Sep 26, 2025, 10:01 AM UTC
Resolved: Aug 06, 2026, 04:19 PM UTC
Duration: 314d 6h

Timeline · 1 update

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Minor July 21, 2025

Stripping signatures from emails

Detected by Pingoru: Jul 21, 2025, 10:41 AM UTC
Resolved: Jun 06, 2026, 05:22 PM UTC
Duration: 320d 6h

Timeline · 1 update

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Minor May 5, 2025

AI Agent features in Jitbit Helpdesk

Detected by Pingoru: May 05, 2025, 07:34 PM UTC
Resolved: May 24, 2026, 09:05 PM UTC
Duration: 384d 1h

Timeline · 1 update

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Minor January 27, 2025

Helpdesk Software for Linux in 2025: On-Premise Options Still Exist

Detected by Pingoru: Jan 27, 2025, 08:21 PM UTC
Resolved: May 15, 2026, 03:43 PM UTC
Duration: 472d 19h

Timeline · 1 update

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