IremboGov Outage History
IremboGov is up right nowPingoru has recorded 216 incidents for IremboGov: 216 in the last 12 months and 57 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 33 | 388 of 720 (54%) |
| May 2026 | 46 | 69 of 744 (9%) |
| June 2026 | 29 | 229 of 720 (32%) |
| July 2026 | 27 | 291 of 744 (39%) |
| August 2026 | 17 | 111 of 744 (15%) |
| September 2026 | 18 | 68 of 720 (9%) |
| October 2026 | 16 | 14 of 591 (2%) |
Incidents, newest first
Critical July 3, 2026 Imbogamizi mu gusaba serivisi unyuze kuri USSD (*909#) - Technical interruption in accessing our services on USSD (*909#) 15m Mutuelle, Traffic fines, Birth Certificate
Started Jul 03, 2026, 08:00 PM UTC· resolved Jul 03, 2026, 08:15 PM UTC
- investigating Jul 03, 2026, 08:00 PM UTC
Harimo imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#). Tubiseguyeho ku mbogamizi byateza mu gihe turi gukemura ikibazo. There is a technical interruption in accessing our services on USSD (*909#). We apologize for the inconvenience faced as we are working on resolving this issue.
- resolved Jul 03, 2026, 08:15 PM UTC
Turabamenyesha ko USSD(*909#) iri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo. USSD(*909#) is now accessible. You may now use the services normally. We thank you for your patience.
Major July 1, 2026 Imbogamizi mu gusaba serivisi zimwe na zimwe zikenera amakuru y'indangamuntu ku IremboGov. Instability in applying for services that require National ID information on IremboGov. 6d 18h NIDA, MINALOC
Started Jul 01, 2026, 10:26 PM UTC· resolved Jul 08, 2026, 04:30 PM UTC
- investigating Jul 01, 2026, 10:26 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. --------------- Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.
- investigating Jul 02, 2026, 11:28 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 02, 2026, 12:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 08, 2026, 04:30 PM UTC
Ikibazo twari twagize mu gusaba serivisi zitandukanye ku IremboGov cyakemutse. Ubu mushobora gukoresha serivisi zose nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The issue that had affected the application for multiple services on IremboGov is now resolved. You may now use the services as usual. We thank you for your patience as the team was resolving the issue!
Critical July 1, 2026 Imbogamizi mu gusaba serivisi za polisi - Technical interruption in applying for Rwanda National Police services 2h 16m RNP
Started Jul 01, 2026, 09:01 AM UTC· resolved Jul 01, 2026, 11:17 AM UTC
- investigating Jul 01, 2026, 09:01 AM UTC
Turabamenyesha ko hari imbogamizi mu gusaba serivisi za Polisi zitangirwa ku rubuga IremboGov. Turi kubikurikirana. Nibikemuka, turabamenyesha. Murakoze We are currently experiencing a technical interruption affecting services provided by the Rwanda National Police through IremboGov. We are working to resolve the matter, and will share an update once it is resolved. Thank you.
- resolved Jul 01, 2026, 11:17 AM UTC
Ikibazo twari twagize cyo gusaba Serivisi za Polisi cyakemutse. Mwakoze kwihangana mugihe twarimo ducyemura ikibazo. The issue we faced earlier with Rwanda National Police services is now resolved. We thank you for your patience while we were working on the issue.
Major June 30, 2026 Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working 22m RNP, DGIE, NIDA, MINALOC and 3 more
Started Jun 30, 2026, 05:32 PM UTC· resolved Jun 30, 2026, 05:55 PM UTC
- investigating Jun 30, 2026, 05:32 PM UTC
Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!
- resolved Jun 30, 2026, 05:55 PM UTC
Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Major June 29, 2026 Ubutinde mu kubona serivisi ku rubuga IremboGov - Temporary slowness in access services on the IremboGov platform 37m RNP, DGIE, NIDA, MINALOC and 8 more
Started Jun 29, 2026, 01:40 PM UTC· resolved Jun 29, 2026, 02:17 PM UTC
- investigating Jun 29, 2026, 01:40 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko mushobora guhura n'imbogamizi z'ubutinde mu kubona serivisi ku rubuga IremboGov www.irembo.gov.rw. Serivisi ziri gukora, ariko bishobora gufata umwanya kurusha usanzwe kugirango zigaragare. Tubashimiye kwihangana mu gihe turi kubikemura. ------ Dear IremboGov users, You may experience slowness while trying to access services on the IremboGov platform www.irembo.gov.rw. Services are still accessible but might take longer to load. Thank you for your patience while we work to resolve the matter
- resolved Jun 29, 2026, 02:17 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zateraga ubutinde ku rubuga IremboGov zacyemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform that the technical difficulties that caused the platform's slowness have been resolved. Thank you for your patience.
Critical June 27, 2026 Imbogamizi mu gusaba zimwe muri serivisi ku rubuga IremboGov, Interruptions while applying for some services on IremboGov 5h 55m RLMUA, RSSB, NPPA
Started Jun 27, 2026, 07:38 AM UTC· resolved Jun 27, 2026, 01:33 PM UTC
- investigating Jun 27, 2026, 07:38 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo mu buryo bw’ikoranabuhanga kuri serivisi za NPPA, gishobora gutuma mugorwa no gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko. Turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting NPPA services, with some users unable to apply for criminal records. Our team is working to resolve the issue, and we will share an update once it is resolved. Thank you.
- investigating Jun 27, 2026, 10:33 AM UTC
We are continuing to investigate this issue.
- resolved Jun 27, 2026, 01:33 PM UTC
The interruptions that had affected services provided by some government institutions and accessed through IremboGov have been resolved. You can now apply for services as usual. Imbogamizi zari zagaragaye muri serivisi zitangwa na zimwe mu nzego za Leta binyuze ku rubuga IremboGov zacyemutse. Ubu mushobora kuzisaba nk’uko bisanzwe.
Critical June 27, 2026 Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification Card or Child Identification number. 33m RNP, DGIE, NIDA, MINALOC and 5 more
Started Jun 27, 2026, 07:11 AM UTC· resolved Jun 27, 2026, 07:44 AM UTC
- investigating Jun 27, 2026, 07:11 AM UTC
Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!
- resolved Jun 27, 2026, 07:44 AM UTC
Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Critical June 26, 2026 Imbogamizi mu gusaba serivisi zimwe na zimwe zikenera amakuru y'indangamuntu ku IremboGov, Instability in applying for services that require National ID information on IremboGov. 4h RNP, DGIE, NIDA, MINALOC and 5 more
Started Jun 26, 2026, 12:44 PM UTC· resolved Jun 26, 2026, 04:44 PM UTC
- investigating Jun 26, 2026, 12:44 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zimwe na zimwe zikenera amakuru y'indangamuntu ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov users, We are currently experiencing a technical difficulty that is affecting some services that require a National ID during application on IremboGov. We are monitoring the situation, and will share an update once it is resolved. Thank you.
- resolved Jun 26, 2026, 04:44 PM UTC
Ikibazo twari twagize mu gusaba serivisi zitandukanye ku IremboGov cyakemutse. Ubu mushobora gukoresha serivisi zose nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The issue that had affected the application for multiple services on IremboGov is now resolved. You may now use the services as usual.
Critical June 24, 2026 Imbogamizi mu gusaba serivisi zimwe na zimwe ku IremboGov, Difficulties in applying for a couple services on IremboGov 1d 16h RNP, DGIE, NIDA, MINALOC and 4 more
Started Jun 24, 2026, 04:18 PM UTC· resolved Jun 26, 2026, 08:20 AM UTC
- investigating Jun 24, 2026, 04:18 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga IremboGov bashobora guhura n'imbogamizi mu gusaba Serivisi zitandukanye, cyane cyane izikenera nomero y'indangamuntu igihe ukora ubusabe ku rubuga irembo.gov.rw cyangwa new.irembo.gov.rw. Turi kubikurikirana, nibikemuka turabamenyesha. Murakoze. Dear IremboGov users, One of our partners is currently experiencing a technical difficulty that is in turn affecting multiple services on our platforms irembo.gov.rw and new.irembo.gov.rw. Services that require a National ID during application are currently affected. We are monitoring the situation, and will share an update once it is resolved. Thank you.
- resolved Jun 26, 2026, 08:20 AM UTC
Ikibazo twari twagize mu gusaba serivisi zitandukanye ku IremboGov cyakemutse. Ubu mushobora gukoresha serivisi zose nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The issue that had affected the application for multiple services on IremboGov is now resolved. You may now use the services as usual.
Major June 16, 2026 Inkomyi mu gusaba serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov - Technical difficulties in applying for definitive driving license service on IremboGov 10h 35m RNP
Started Jun 16, 2026, 07:41 PM UTC· resolved Jun 17, 2026, 06:17 AM UTC
- investigating Jun 16, 2026, 07:41 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov itari gukora neza. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting application of the definitive driving license service provided by the Rwanda National Police (RNP) on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you
- resolved Jun 17, 2026, 06:17 AM UTC
Dear IremboGov Users, This is to inform you that the technical difficulties affecting application of the definitive driving license service provided by the Rwanda National Police (RNP) on the IremboGov platform have been resolved. Thank you for your patience. Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zateraga serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov zakemutse. Mwakoze kwihangana
Critical June 8, 2026 Inkomyi mu gusaba serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov,Technical difficulties in applying for definitive driving license service on IremboGov 3h 53m RNP
Started Jun 08, 2026, 07:08 AM UTC· resolved Jun 08, 2026, 11:02 AM UTC
- investigating Jun 08, 2026, 07:08 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov itari gukora neza. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting application of the definitive driving license service provided by the Rwanda National Police (RNP) on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you
- resolved Jun 08, 2026, 11:02 AM UTC
Dear IremboGov Users, This is to inform you that the technical difficulties affecting application of the definitive driving license service provided by the Rwanda National Police (RNP) on the IremboGov platform have been resolved. Thank you for your patience. Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zateraga serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov zakemutse. Mwakoze kwihangana
Critical June 6, 2026 Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi - Technical interruption in applying for the services that require a National Identification Card or Child Identification number. 2d 10h DGIE, NIDA, MINALOC, RLMUA and 2 more
Started Jun 06, 2026, 06:32 AM UTC· resolved Jun 08, 2026, 05:10 PM UTC
- investigating Jun 06, 2026, 06:32 AM UTC
Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!
- investigating Jun 06, 2026, 06:33 AM UTC
We are continuing to investigate this issue.
- investigating Jun 07, 2026, 03:05 PM UTC
We are continuing to investigate this issue.
- resolved Jun 08, 2026, 05:10 PM UTC
Ku bakoresha IremboGov, Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! Dear IremboGov users, The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Critical June 4, 2026 Imbogamizi mu kwakwira ubutumwa bugufi (SMS) - Technical interruption in receiving SMS notifications 2h 16m SMS
Started Jun 04, 2026, 01:02 PM UTC· resolved Jun 04, 2026, 03:18 PM UTC
- investigating Jun 04, 2026, 01:02 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari ubutinde mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services on the IremboGov platform. We are working to resolve the matter, and will share an update once it is resolved. Thank you.
- resolved Jun 04, 2026, 03:18 PM UTC
Ikibazo twari twagize cyo gutinda kwakira ubutumwa bugufi (SMS) kuri serivisi zitangirwa k'urubuga ruvuguruye IremboGov cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo. The SMS delay issue that was affecting all services on the IremboGov platform has now been resolved. Thank you for your patience while we worked to address the issue.”
Critical June 2, 2026 Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko ku rubuga IremboGov, Interruption in applying for Criminal Records on IremboGov. 1h 27m NPPA
Started Jun 02, 2026, 06:16 AM UTC· resolved Jun 02, 2026, 07:43 AM UTC
- investigating Jun 02, 2026, 06:16 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi z'ubushinjacyaha bukuru. Turi kubikurikirana. Nibikemuka, turabamenyesha. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting NPPA services. We are working to resolve the matter, and will share an update once it is resolved. Thank you.
- resolved Jun 02, 2026, 07:43 AM UTC
Turabamenyesha ko ikibazo tekinike twari dufite muri serivisi yo gusaba icyangombwa cyerekana ko umuntu yakatiwe cyangwa atakatiwe n'inkiko cyakemutse. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! We would like to inform you that the technical issue that had caused an interruption with the criminal record certificate service is now resolved. We thank you for your patience as the team was resolving the issue!
Critical May 27, 2026 Imbogamizi mu gusaba serivisi unyuze kuri USSD (*909#) ukoresheje umuyoboro wa Airtel -Technical interruption in accessing our services on USSD (*909#) using Airtel Network. 1h 14m Mutuelle, Traffic fines, Birth Certificate
Started May 27, 2026, 03:09 PM UTC· resolved May 27, 2026, 04:24 PM UTC
- investigating May 27, 2026, 03:09 PM UTC
Kubakoresha iremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#) ukoresheje umuyoboro wa Airtel. Tubiseguyeho ku mbogamizi byateza mu gihe turi gukemura ikibazo. Murakoze. Dear iremboGov users This is to inform you that there is a technical interruption in accessing our services on USSD (*909#) using Airtel Network. We apologize for the inconvenience faced as we are working on resolving this issue. Thank you.
- resolved May 27, 2026, 04:24 PM UTC
Turabamenyesha ko gusaba serivisi unyuze kuri USSD(*909#) ukoresheje umuyoboro wa Airtel ubu iri gukora neza. Ubu mushobora gusaba serivisi nkuko bisanzwe. Turabashimira ko mwatwihanganiye mu gihe twarimo gukemura iki kibazo. Accessing our services on USSD (*909#) using Airtel Network is now working well. You may now use the services normally. We thank you for your patience.
Major May 20, 2026 Imbogamizi mu kwakwira ubutumwa bugufi (SMS) na imeyili. Technical difficulties in receiving SMS and email notifications 4h 1m SMS, Email
Started May 20, 2026, 08:46 AM UTC· resolved May 20, 2026, 12:48 PM UTC
- investigating May 20, 2026, 08:46 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira imeyili n'ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov ruvuguruye. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. ---------------- Technical difficulties in receiving SMS and email notifications Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of email and SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on the upgraded IremboGov. We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you.
- investigating May 20, 2026, 09:26 AM UTC
We are continuing to investigate this issue.
- resolved May 20, 2026, 12:48 PM UTC
Imbogamizi twari twagize mu kwakira ubutumwa bugufi (SMS) kuri serivisi zitangirwa k'urubuga IremboGov ruvuguruye cyakemutse. Mwakoze kutwihanganira mu gihe twari turi gukemura iki kibazo. The issue of OTP delay faced earlier to all services on on the upgraded IremboGov has been resolved. Thank you for your patience while we worked on resolving the issue.
Major May 13, 2026 Imbogamizi mu gusaba serivisi ya Mbaza, Difficulties in applying for the Mbaza service. 55m MINALOC
Started May 13, 2026, 09:56 AM UTC· resolved May 13, 2026, 10:51 AM UTC
- investigating May 13, 2026, 09:56 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users may experience difficulties while applying for the Mbaza service on IremboGov. We are investigating the matter and will update you once it's resolved. Thank you.
- investigating May 13, 2026, 09:58 AM UTC
We are continuing to investigate this issue.
- resolved May 13, 2026, 10:51 AM UTC
Turabamenyesha ko imbogamizi zari muri serivisi ya Mbaza ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. This is to inform you that the technical issue affecting the Mbaza service on IremboGov platform has been resolved. The service is now available. Thank you
Major May 5, 2026 Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible. 1h 44m NIDA, MINALOC
Started May 05, 2026, 09:42 AM UTC· resolved May 05, 2026, 11:27 AM UTC
- investigating May 05, 2026, 09:42 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. --------------- Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.
- resolved May 05, 2026, 11:27 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba serivisi z’irangamimerere ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform you the technical difficulties affecting application for civil registry services on the IremboGov platform have been resolved. Thank you for your patience.
Minor May 5, 2026 Imbogamizi mu gusaba serivisi z’irangamimerere, Technical difficulties affecting application for civil registry services 56m NIDA
Started May 05, 2026, 08:13 AM UTC· resolved May 05, 2026, 09:09 AM UTC
- investigating May 05, 2026, 08:13 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba zimwe muri serivisi z’irangamimerere mu cyiciro cy'umuryango ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze Dear IremboGov Users, This is to inform you that some users may experience technical difficulties when applying for some civil registry services under the family category on the IremboGov platform. We apologize for any inconvenience this might cause and will update you once the issue is resolved. Thank you
- resolved May 05, 2026, 09:09 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba serivisi z’irangamimerere ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform you the technical difficulties affecting application for civil registry services on the IremboGov platform have been resolved. Thank you for your patience.
Minor May 3, 2026 Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption. 14m RSSB
Started May 03, 2026, 06:42 AM UTC· resolved May 03, 2026, 06:57 AM UTC
- investigating May 03, 2026, 06:42 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.
- resolved May 03, 2026, 06:57 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience
Minor May 2, 2026 Imbogamizi mu kwakira ubutumwa bugufi (SMS), Technical difficulties in receiving SMS notifications 12m SMS
Started May 02, 2026, 06:56 AM UTC· resolved May 02, 2026, 07:09 AM UTC
- investigating May 02, 2026, 06:56 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw). Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on IremboGov (irembo.gov.rw). We apologize for any inconvenience this may cause. We will update you once the matter is resolved. Thank you
- resolved May 02, 2026, 07:09 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu kwakira ubutumwa bugufi (SMS) ku rubuga IremboGov (irembo.gov.rw) zakemutse. Murakoze. Dear IremboGov Users, The issues affecting SMS notifications on IremboGov (irembo.gov.rw) have been resolved. Thank you.
Minor May 1, 2026 Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services. 4h 17m NIDA
Started May 01, 2026, 02:05 PM UTC· resolved May 01, 2026, 06:22 PM UTC
- investigating May 01, 2026, 02:05 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov. We are investigating the matter will update you once it's resolved. Thank you.
- resolved May 01, 2026, 06:22 PM UTC
Ku bakoresha IremboGov, Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe zakemutse. Mwakoze kwihangana. Dear IremboGov Users, The technical difficulties affecting application of the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov have been resolved. Thank you for your patience.
Minor April 30, 2026 Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko (NPPA) ku rubuga IremboGov, Interruption in applying for Criminal Records (NPPA) on IremboGov. 29m NPPA
Started Apr 30, 2026, 05:33 PM UTC· resolved Apr 30, 2026, 06:02 PM UTC
- investigating Apr 30, 2026, 05:33 PM UTC
Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo mu buryo bw’ikoranabuhanga kuri serivisi za NPPA, gishobora gutuma mugorwa no gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko. Turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting NPPA services, with some users unable to apply for criminal records. Our team is working to resolve the issue, and we will share an update once it is resolved. Thank you.
- resolved Apr 30, 2026, 06:02 PM UTC
Turabamenyesha ko ikibazo tekinike twari dufite muri serivisi yo gusaba icyangombwa cyerekana ko umuntu yakatiwe cyangwa atakatiwe n'inkiko cyakemutse. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! We would like to inform you that the technical issue that had caused an interruption with the criminal record certificate service is now resolved. We thank you for your patience as the team was resolving the issue!
Minor April 29, 2026 Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora neza - Fetching National ID details is not working 16m RNP, DGIE, NIDA, MINALOC and 2 more
Started Apr 29, 2026, 10:16 AM UTC· resolved Apr 29, 2026, 10:33 AM UTC
- investigating Apr 29, 2026, 10:16 AM UTC
Ku bakoresha IremboGov, Gukurura amakuru ukoresheje nomero y'indangamuntu ntibiri gukora neza. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe vuba. Dear IremboGov Users, Fetching National ID details is currently not working. We apologize for any inconvenience caused as we work on fixing the issue as soon as possible.
- resolved Apr 29, 2026, 10:33 AM UTC
Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Minor April 28, 2026 Imbogamizi mu gusaba serivisi ya Mbaza. Difficulties in applying for Mbaza service. 27m MINALOC
Started Apr 28, 2026, 08:43 AM UTC· resolved Apr 28, 2026, 09:10 AM UTC
- investigating Apr 28, 2026, 08:43 AM UTC
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. __ Difficulties in applying for the Mbaza service. Dear IremboGov Users, Some users may experience difficulties while applying for the Mbaza service on IremboGov. We are investigating the matter and will update you once it's resolved. Thank you.
- resolved Apr 28, 2026, 09:10 AM UTC
Turabamenyesha ko imbogamizi zari muri serivisi ya Mbaza ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. This is to inform you that the technical issue affecting the Mbaza service on IremboGov platform has been resolved. The service is now available. Thank you