Hyland Outage History
Hyland is up right nowPingoru has recorded 50 incidents for Hyland: 30 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 6 of 720 (1%) |
| May 2026 | 9 | 507 of 744 (68%) |
| June 2026 | 3 | 3 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 6 | 39 of 744 (5%) |
| September 2026 | 4 | 17 of 720 (2%) |
| October 2026 | 0 | 0 of 592 (0%) |
Incidents, newest first
Major November 18, 2025 (Status: Resolved) Issues with accessing Hyland Community Portal 4h 25m
Started Nov 18, 2025, 02:33 PM UTC· resolved Nov 18, 2025, 06:59 PM UTC
- investigating Nov 18, 2025, 02:33 PM UTC
Hyland is aware of issues with accessing our Community Portal. Our Partner, Cloudflare, is working with highest priority to fix the issue. Please call your first line of support for reporting issues. Additional details will be provided as they become available.
- monitoring Nov 18, 2025, 02:51 PM UTC
Our Partner, Cloudflare, has implemented a fix to resolve the incident. They are continuing to monitor for errors to ensure full resolution. We will provide a final update once we confirm that the service is fully restored. Thank you for your patience and understanding throughout the incident.
- resolved Nov 18, 2025, 06:59 PM UTC
Our Partner, Cloudflare, has fully resolved the issue affecting the Hyland Community. We appreciate your patience and understanding throughout the incident. If you continue to experience any problems, please contact our first line of support.
Notice November 14, 2025 Resolved - Sharebase US Service Interruption –
Started Nov 14, 2025, 07:15 PM UTC· resolved Nov 14, 2025, 07:15 PM UTC
- resolved Nov 14, 2025, 07:15 PM UTC
Hyland was made aware of increased error rates which may have caused a brief performance degradation in Sharebase US. The issue is now resolved. If you continue to have any issues please contact your first line of Hyland support.
Notice October 30, 2025 Resolved - Increased error rates within UT Environments – Arlington, USA (DCA)
Started Oct 30, 2025, 02:05 PM UTC· resolved Oct 30, 2025, 02:05 PM UTC
- resolved Oct 30, 2025, 02:05 PM UTC
Hyland was made aware of increased error rates for UT environments within the DCA data center, which may have caused a brief performance degradation. The issue is now resolved. If you continue to have any issues please contact your first line of Hyland support.
Major October 24, 2025 (Status: Resolved) Increased error rates in Sharebase UK 1h 23m London, UK (LHR)
Started Oct 24, 2025, 07:08 PM UTC· resolved Oct 24, 2025, 08:31 PM UTC
- investigating Oct 24, 2025, 07:08 PM UTC
Hyland is aware of increased error rates in Sharebase UK. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Oct 24, 2025, 07:58 PM UTC
Hyland has identified the cause of the issue affecting ShareBase UK. We are working on implementing a fix and mitigating the impact. We will continue to provide updates as progress is made. Thank you for your continued patience.
- resolved Oct 24, 2025, 08:31 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Major October 23, 2025 (Status: Resolved) Increased error rates in PIT datacenter 19h 3m Boyers, USA (PIT)
Started Oct 23, 2025, 08:25 PM UTC· resolved Oct 24, 2025, 03:28 PM UTC
- investigating Oct 23, 2025, 08:25 PM UTC
Hyland is aware of increased error rates in PIT Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- monitoring Oct 23, 2025, 09:49 PM UTC
Hyland believes the issue is resolved. We are still actively monitoring. If you continue to experience any problems, please contact our first line of support.
- resolved Oct 24, 2025, 03:28 PM UTC
Hyland has fully resolved the issue affecting PIT datacenter. Systems are operating normally, and we are no longer observing any related errors or disruptions. We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.
Major October 21, 2025 (Status: Resolved) Increased error rates have been identified in Citrix applications - DCA 1h 53m Arlington, USA (DCA)
Started Oct 21, 2025, 05:44 AM UTC· resolved Oct 21, 2025, 07:38 AM UTC
- investigating Oct 21, 2025, 05:44 AM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- monitoring Oct 21, 2025, 06:52 AM UTC
Hyland believes the issue is resolved. We are still actively monitoring.
- monitoring Oct 21, 2025, 06:53 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 07:38 AM UTC
Hyland was made aware of increased error rates which may have caused a brief performance degradation. The issue is now resolved. If you continue to have any issues please contact your first line of Hyland support.
Minor October 7, 2025 (Status: Resolved) Performance degradation in DCA datacenter 1d 21h Arlington, USA (DCA)
Started Oct 07, 2025, 09:34 PM UTC· resolved Oct 09, 2025, 07:11 PM UTC
- investigating Oct 07, 2025, 09:34 PM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- investigating Oct 07, 2025, 11:32 PM UTC
Hyland is currently continuing the investigation into the cause of the issue. We appreciate your patience and will provide further updates as soon as more information becomes available.
- identified Oct 08, 2025, 12:08 AM UTC
Hyland has identified the issue and has implemented measures to mitigate the impact to performance. We appreciate your patience and will provide further updates as soon as more information becomes available.
- monitoring Oct 08, 2025, 02:26 PM UTC
Hyland remains actively engaged and is closely monitoring system performance to confirm that the issue is fully addressed. At this time, services should be operating as expected. If you continue to experience any problems, please contact our first line of support. Thank you for your patience and understanding throughout the incident. The next update will be provided @5 PM EST, or sooner if there are any significant developments.
- monitoring Oct 08, 2025, 08:48 PM UTC
We are continuing to monitor for any further issues. Thank you for your patience and understanding throughout the incident. The next update will be provided @11 AM EST, or sooner if there are any significant developments.
- monitoring Oct 09, 2025, 03:01 PM UTC
The system performance is stable. We are continuing to monitor for any further issues. Thank you for your patience and understanding throughout the incident. The next update will be provided @5 PM EST, or sooner if there are any significant developments.
- resolved Oct 09, 2025, 07:11 PM UTC
Hyland has fully resolved the performance issue in the DCA datacenter. Systems are operating normally, and we are no longer observing any related disruptions. We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.
Minor October 7, 2025 (Status: Resolved) Intermittent issues with applications via Citrix 12d 19h
Started Oct 07, 2025, 06:16 PM UTC· resolved Oct 20, 2025, 02:14 PM UTC
- investigating Oct 07, 2025, 06:16 PM UTC
Intermittent issues with accessing Citrix applications. We are treating this with the highest priority and will continue to provide updates as more information becomes available. We appreciate your patience and understanding as we work to restore full service.
- investigating Oct 07, 2025, 07:30 PM UTC
We are currently continuing our investigation into the cause of the issue. We appreciate your patience and will provide further updates as soon as more information becomes available.
- investigating Oct 07, 2025, 08:05 PM UTC
Hyland is actively collaborating with Citrix Engineer to further investigate on this issue. More updates will be provided when available.
- investigating Oct 07, 2025, 08:24 PM UTC
Hyland is actively collaborating with Citrix Engineer to further investigate on this issue. We will provide further updates tomorrow, October 8th, at 10:00 AM Eastern Time.
- investigating Oct 08, 2025, 01:39 PM UTC
Hyland is still actively working on investigating the issue. We appreciate your patience and will provide further updates @5 PM EST, or sooner if there are any significant developments.
- investigating Oct 08, 2025, 09:00 PM UTC
Hyland is still actively working on investigating the issue. We appreciate your patience and will provide further updates @11 AM EST, or sooner if there are any significant developments.
- investigating Oct 09, 2025, 02:48 PM UTC
Hyland is still actively working on investigating the issue. We appreciate your patience and will provide further updates @5 PM EST, or sooner if there are any significant developments.
- investigating Oct 09, 2025, 09:07 PM UTC
Hyland is still actively working on investigating the issue with our Citrix partner. We appreciate your patience and will provide further updates @11 AM EST, or sooner if there are any significant developments.
- investigating Oct 10, 2025, 03:24 PM UTC
As part of the troubleshooting efforts, Hyland is still investigating to determine the underlying cause of the issue with Citrix Partner. We appreciate your patience and will provide further updates as soon as more information becomes available.
- investigating Oct 10, 2025, 05:46 PM UTC
Hyland has performed several tests in collaboration with Citrix Partner. The results of our investigation and testing, the issue appears to originate from Citrix Partner environment. Citrix is actively investigating the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.
- investigating Oct 10, 2025, 09:03 PM UTC
Citrix Partner is actively investigating the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates on Oct 13th @11 AM EST, or sooner if there are any significant developments.
- investigating Oct 13, 2025, 04:24 PM UTC
Citrix Partner is actively investigating the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.
- investigating Oct 14, 2025, 04:00 PM UTC
Citrix Partner has collected additional logs and continue to investigate the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.
- investigating Oct 15, 2025, 02:16 PM UTC
Citrix Partner is actively reviewing the logs to investigate the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.
- investigating Oct 16, 2025, 03:35 PM UTC
Citrix Partner is still actively reviewing the logs to investigate the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.
- investigating Oct 17, 2025, 03:58 PM UTC
Citrix Partner is actively investigating the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.
- resolved Oct 20, 2025, 02:14 PM UTC
Citrix Partner has confirmed that the systems are operating normally, and they are no longer observing any related errors or disruptions. We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.
Minor September 17, 2025 (Status: Resolved) Degraded Performance issues in LHR Datacenter 1h 59m London, UK (LHR)
Started Sep 17, 2025, 11:43 AM UTC· resolved Sep 17, 2025, 01:42 PM UTC
- investigating Sep 17, 2025, 11:43 AM UTC
Hyland is aware of Slow Performance issues on LHR datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- investigating Sep 17, 2025, 11:56 AM UTC
We are continuing to investigate this issue.
- identified Sep 17, 2025, 12:09 PM UTC
Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
- monitoring Sep 17, 2025, 12:37 PM UTC
Hyland believes the issue is resolved. We are still actively monitoring.
- resolved Sep 17, 2025, 01:42 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Major September 17, 2025 (Status: Resolved) WOPI service outage in AKL data center 1h 47m Auckland, New Zealand (AKL)
Started Sep 17, 2025, 12:56 AM UTC· resolved Sep 17, 2025, 02:43 AM UTC
- investigating Sep 17, 2025, 12:56 AM UTC
An issue has been identified with WOPI document rendering. Hyland is still investigating the issue with the highest priority. Additional details will be provided as they become available.
- investigating Sep 17, 2025, 02:25 AM UTC
Hyland is still investigating the issue with the highest priority. Additional details will be provided as they become available.
- identified Sep 17, 2025, 02:38 AM UTC
Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
- resolved Sep 17, 2025, 02:43 AM UTC
Hyland has fully resolved the issue affecting WOPI Service. Systems are operating normally, and we are no longer observing any related errors or disruptions. We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.
Major September 12, 2025 (Status: Resolved) ARSL- Increased error rates have been identified. 2h 28m Kansas City/AWS East, USA (ARSL)
Started Sep 12, 2025, 04:23 PM UTC· resolved Sep 12, 2025, 06:52 PM UTC
- investigating Sep 12, 2025, 04:23 PM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- investigating Sep 12, 2025, 05:33 PM UTC
Hyland is still investigating the issue with the highest priority. Additional details will be provided as they become available.
- identified Sep 12, 2025, 06:28 PM UTC
Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
- resolved Sep 12, 2025, 06:52 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Minor August 30, 2025 (Resolved) Increased error rates have been identified - MEL 1h 2m Melbourne, Australia (MEL)
Started Aug 30, 2025, 03:37 PM UTC· resolved Aug 30, 2025, 04:40 PM UTC
- investigating Aug 30, 2025, 03:37 PM UTC
Hyland is aware of increased error rates within the MEL data center. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Aug 30, 2025, 03:44 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 30, 2025, 04:40 PM UTC
Hyland has taken actions to mitigate performance degradation within the MEL data center and believes the issue to be resolved. Please reach out to your first line of support if there are continued issues.
Notice August 27, 2025 Status: Resolved - Increased error rates have been identified in ShareBaseMX 2h 28m
Started Aug 27, 2025, 04:42 PM UTC· resolved Aug 27, 2025, 07:10 PM UTC
- monitoring Aug 27, 2025, 04:42 PM UTC
Hyland believes the issue is resolved. We are still actively monitoring.
- monitoring Aug 27, 2025, 04:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 27, 2025, 07:10 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Minor August 19, 2025 (Resolved) - Increased error rates have been identified - IAD 2d Ashburn, USA (IAD)
Started Aug 19, 2025, 07:25 PM UTC· resolved Aug 21, 2025, 07:48 PM UTC
- investigating Aug 19, 2025, 07:25 PM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Aug 19, 2025, 07:57 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 19, 2025, 09:05 PM UTC
Hyland is continuing to work on a fix for the issue and will provide further updates as this incident progresses.
- identified Aug 19, 2025, 10:07 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 19, 2025, 10:37 PM UTC
Hyland has applied a set of optimizations to improve system performance. We will continue to monitor the situation and implement additional optimizations tonight. We appreciate your patience. The next update on the progress will be shared tomorrow @10:30 AM EST.
- investigating Aug 20, 2025, 02:21 PM UTC
Hyland is continuing to investigate the issue affecting HL7 messages. Optimizations have been applied to the solution infrastructure in the IAD datacenter. However, the issue still persists for some customers. Hyland is actively working to identify the root cause and will provide updates as we make progress. We appreciate your patience.
- monitoring Aug 20, 2025, 03:46 PM UTC
Optimizations have been applied to the solution infrastructure in the IAD datacenter. The issue is believed to be resolved, and performance will continue to be monitored. The next update will be provided at 2:00 PM EST. If any issues are observed, please contact your first line of support.
- monitoring Aug 20, 2025, 05:45 PM UTC
Optimizations have been applied to the solution infrastructure in the IAD datacenter, and the storage and database have been validated. Out of an abundance of caution, other infrastructure components, including the network and fabric interconnect, are still being assessed. The environment continues to be closely monitored overall. The next update will be provided at 5:30 PM EST. If any issues are observed, please contact your first line of support.
- monitoring Aug 20, 2025, 09:07 PM UTC
Hyland is continuing to monitor and assess our infrastructure within the IAD data center. We will continue to closely monitor the environment throughout the night. The next update will be provided at 9:00 AM EST. If any issues are observed, please contact your first line of support.
- monitoring Aug 21, 2025, 12:49 PM UTC
Hyland is continuing to assess our infrastructure within the IAD data center. We will continue to closely monitor the environment throughout the day. The next update will be provided at 4:00 PM EST. If any issues are observed, please contact your first line of support.
- resolved Aug 21, 2025, 07:48 PM UTC
Hyland has completed its assessment of the underlying infrastructure in IAD and considers this incident resolved. Thank you for your patience and understanding. If you encounter any further issues, please reach out to your first line of support.
Notice July 28, 2025 (Status: Resolved) Increased error rate has been identified in DCA datacenter. – Arlington, USA (DCA)
Started Jul 28, 2025, 03:39 PM UTC· resolved Jul 28, 2025, 03:39 PM UTC
- resolved Jul 28, 2025, 03:39 PM UTC
Hyland was made aware of increased error rates which may have caused a brief performance degradation. The issue is now resolved. If you continue to have any issues please contact your first line of Hyland support.
Major July 16, 2025 (Status: Resolved) Increased error rates have been identified in IAD datacenter. 34m Ashburn, USA (IAD)
Started Jul 16, 2025, 09:11 PM UTC· resolved Jul 16, 2025, 09:45 PM UTC
- investigating Jul 16, 2025, 09:11 PM UTC
Hyland is aware of increased error rates in IAD datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- monitoring Jul 16, 2025, 09:27 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 16, 2025, 09:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 16, 2025, 09:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2025, 09:45 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Major July 14, 2025 Increased error rates have been identified in PIT Datacenter 52m Boyers, USA (PIT)
Started Jul 14, 2025, 03:44 PM UTC· resolved Jul 14, 2025, 04:36 PM UTC
- identified Jul 14, 2025, 03:44 PM UTC
Hyland is aware of increased error rates in the PIT data center. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- monitoring Jul 14, 2025, 04:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2025, 04:36 PM UTC
The incident has been resolved.
Notice June 24, 2025 Resolved - Citrix Performance – Ashburn, USA (IAD), Boyers, USA (PIT)
Started Jun 24, 2025, 02:43 PM UTC· resolved Jun 24, 2025, 02:43 PM UTC
- resolved Jun 24, 2025, 02:43 PM UTC
Hyland detected increased error rates within Citrix which may have caused a brief performance degradation. The issue is now resolved. If you continue to have any issues please contact your first line of Hyland support.
Minor June 3, 2025 Issues with WOPI Integration 23m AWS Frankfurt (AMS/QEF)
Started Jun 03, 2025, 02:57 PM UTC· resolved Jun 03, 2025, 03:21 PM UTC
- investigating Jun 03, 2025, 02:57 PM UTC
Issues with WOPI Integration has been identified. Hyland is working on investigating the issue.
- resolved Jun 03, 2025, 03:21 PM UTC
Issue was identified internal only. No impact to customer facing WOPI integration. If you are having issues with WOPI, please contact your first line of support.
Major May 27, 2025 Increased error rates have been identified in IAD Datacenter 37m Ashburn, USA (IAD)
Started May 27, 2025, 10:55 PM UTC· resolved May 27, 2025, 11:33 PM UTC
- investigating May 27, 2025, 10:55 PM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- monitoring May 27, 2025, 11:22 PM UTC
Hyland believes the issue is resolved. We are still actively monitoring. If there are issues that are still occurring, please reach out to your first line of support.
- resolved May 27, 2025, 11:33 PM UTC
Hyland was made aware of increased error rates which may have caused a brief performance degradation. The issue is now resolved. If you continue to have any issues please contact your first line of Hyland support.
Notice May 16, 2025 Resolved 3h 16m Ashburn, USA (IAD)
Started May 16, 2025, 01:34 PM UTC· resolved May 16, 2025, 04:50 PM UTC
- investigating May 16, 2025, 01:34 PM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified May 16, 2025, 02:10 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 16, 2025, 02:21 PM UTC
Compute resources have been rebalanced across the data center to alleviate symptoms. A more detailed RCA will be released once the cause has been determined.
- monitoring May 16, 2025, 02:36 PM UTC
Hyland has implemented a fix for the issue affecting database performance and we are currently monitoring the results to ensure full resolution. We will provide a final update once we confirm that performance is fully restored. Thank you for your patience and understanding throughout the incident.
- resolved May 16, 2025, 04:50 PM UTC
Hyland has resolved all issues related to the known issues. Please contact your support representative for any issues. RCA will be provided to impacted customers.
Minor April 29, 2025 ( Status: Resolved ) Increased error rates have been identified in PIT data center 1d 8h Boyers, USA (PIT)
Started Apr 29, 2025, 12:08 PM UTC· resolved Apr 30, 2025, 08:48 PM UTC
- identified Apr 29, 2025, 12:08 PM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- monitoring Apr 29, 2025, 12:55 PM UTC
The issue is resolved and we are continuing to actively monitor.
- monitoring Apr 29, 2025, 02:26 PM UTC
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 2:00PM Eastern Time.
- monitoring Apr 29, 2025, 06:00 PM UTC
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 6:00PM Eastern Time.
- monitoring Apr 29, 2025, 10:04 PM UTC
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 10:00PM Eastern Time.
- monitoring Apr 30, 2025, 02:00 AM UTC
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 02:00AM Eastern Time.
- monitoring Apr 30, 2025, 06:05 AM UTC
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 6:00AM Eastern Time.
- monitoring Apr 30, 2025, 10:02 AM UTC
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 10:00AM Eastern Time.
- monitoring Apr 30, 2025, 02:15 PM UTC
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 02:00PM Eastern Time.
- monitoring Apr 30, 2025, 06:06 PM UTC
Hyland is continuing to actively monitor the results of the applied remediation steps. No impact is currently being detected and we will remain engaged in monitoring. Next update will be provided at 6:00PM Eastern Time.
- resolved Apr 30, 2025, 08:48 PM UTC
Thank you for your patience while Hyland worked through the issue. Remediation steps have been completed and have resulted in a positive impact. System behavior has returned to normal, and we are confident the issue is resolved. We will continue to monitor closely and remain here to support you. If you continue to experience issues, please contact your first line of support.