Huntress Outage History

Huntress is up right now

Pingoru has recorded 53 incidents for Huntress: 41 in the last 12 months and 9 in the last 90 days.

Source: huntressstatus.statuspage.io

53incidents recorded
41last 12 months
9last 90 days
19 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct14%
Pingoru began tracking Huntress in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026518 of 720 (2%)
May 202626 of 744 (1%)
June 202611 of 720 (0%)
July 202623 of 744 (0%)
August 2026457 of 744 (8%)
September 20261330 of 720 (46%)
October 2026482 of 591 (14%)

Incidents, newest first

Major February 4, 2026 Portal & agent communication issues 15h 34m Management Portal (huntress.io), Agent Deployment and Communication, Security Awareness Training, Incident Reports and 2 more

Started Feb 04, 2026, 01:12 AM UTC· resolved Feb 04, 2026, 04:46 PM UTC

  1. investigating Feb 04, 2026, 01:12 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 04, 2026, 02:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 04, 2026, 05:05 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Feb 04, 2026, 06:00 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 04, 2026, 04:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 2, 2026 Delayed data processing 12h 25m Incident Reports

Started Feb 02, 2026, 01:14 PM UTC· resolved Feb 03, 2026, 01:39 AM UTC

  1. investigating Feb 02, 2026, 01:14 PM UTC

    We are currently investigating this issue.

  2. identified Feb 02, 2026, 01:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 02, 2026, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 02, 2026, 04:43 PM UTC

    Data processing is now operating normally. We are in the process of replaying missing data.

  5. resolved Feb 03, 2026, 01:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 31, 2026 SIEM Database Outage 1h 32m SIEM

Started Jan 31, 2026, 10:01 AM UTC· resolved Jan 31, 2026, 11:34 AM UTC

  1. investigating Jan 31, 2026, 10:01 AM UTC

    We are currently investigating an issue impacting SIEM data storage.

  2. identified Jan 31, 2026, 10:07 AM UTC

    The issue has been identified in an upstream service provider, and we are currently working with their team to resolve.

  3. monitoring Jan 31, 2026, 11:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 31, 2026, 11:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2026 Live support chat is degraded 2h 28m Management Portal (huntress.io)

Started Jan 29, 2026, 02:44 PM UTC· resolved Jan 29, 2026, 05:13 PM UTC

  1. identified Jan 29, 2026, 02:44 PM UTC

    An issue has been identified with an upstream provider that is preventing the submit button from rendering. Staff are actively escalating to the vendor.

  2. identified Jan 29, 2026, 02:54 PM UTC

    As a temporary mitigation, users attempting to initiate a live chat can press the "tab" key multiple times to access the submit button.

  3. resolved Jan 29, 2026, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 22, 2026 ITDR Onboarding Degradation 6h 57m ITDR

Started Jan 22, 2026, 09:34 PM UTC· resolved Jan 23, 2026, 04:32 AM UTC

  1. investigating Jan 22, 2026, 09:34 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 22, 2026, 09:38 PM UTC

    Microsoft M365 is experiencing a partial outage

  3. monitoring Jan 23, 2026, 01:48 AM UTC

    M365 is recovering and we're continuing to monitor our services and mitigate degradation where able

  4. resolved Jan 23, 2026, 04:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2025 ITDR ingest delays 3h 14m ITDR

Started Dec 05, 2025, 11:00 PM UTC· resolved Dec 06, 2025, 02:14 AM UTC

  1. investigating Dec 05, 2025, 11:00 PM UTC

    We are currently investigating an issue that is causing a delay while ingesting audit logs. As a result, ITDR detections may be delayed.

  2. identified Dec 06, 2025, 12:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 06, 2025, 12:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Dec 06, 2025, 02:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Dec 06, 2025, 02:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 06, 2025, 02:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 Operational issues reported by Cloudflare 2h 36m Management Portal (huntress.io), Security Awareness Training

Started Nov 18, 2025, 01:28 PM UTC· resolved Nov 18, 2025, 04:05 PM UTC

  1. identified Nov 18, 2025, 01:28 PM UTC

    The issue has been identified by Cloudflare.

  2. identified Nov 18, 2025, 01:33 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 18, 2025, 02:17 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Nov 18, 2025, 02:53 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Nov 18, 2025, 03:51 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Nov 18, 2025, 04:04 PM UTC

    A fix has been applied and the Portal and SAT applications are loading correctly.

  7. resolved Nov 18, 2025, 04:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025 Upstream ITDR Outage 13h 21m ITDR

Started Oct 29, 2025, 04:36 PM UTC· resolved Oct 30, 2025, 05:57 AM UTC

  1. monitoring Oct 29, 2025, 04:36 PM UTC

    Microsoft services are currently experiencing an outage preventing ITDR from receiving telemetry. Microsoft is investigating the issue while our team continues to monitor and prepare for recovery. Refer to Microsoft's status page for more information: https://status.cloud.microsoft/m365

  2. monitoring Oct 29, 2025, 08:02 PM UTC

    Systems are beginning to recover, however Microsoft estimates at least 4 more hours until full recovery.

  3. monitoring Oct 29, 2025, 11:29 PM UTC

    Microsoft's services have recovered. We are now working to process backlogged data.

  4. resolved Oct 30, 2025, 05:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025 Partial ITDR Detection Outage 4h 40m ITDR

Started Oct 28, 2025, 05:32 PM UTC· resolved Oct 28, 2025, 10:12 PM UTC

  1. investigating Oct 28, 2025, 05:32 PM UTC

    A number of detections against ITDR telemetry are experiencing an outage. Engineers are actively investigating.

  2. identified Oct 28, 2025, 05:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2025, 07:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2025, 10:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Learners not receiving credit for completing assignments 2h 41m Security Awareness Training

Started Oct 20, 2025, 08:02 PM UTC· resolved Oct 20, 2025, 10:44 PM UTC

  1. monitoring Oct 20, 2025, 08:02 PM UTC

    Huntress SAT is recovering and catching up on the backlog of work. All learners who have completed their training during the degraded window will have their credit assigned to them soon.

  2. resolved Oct 20, 2025, 10:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Increased signal processing latency 19h 56m Incident Reports

Started Oct 20, 2025, 05:06 PM UTC· resolved Oct 21, 2025, 01:03 PM UTC

  1. monitoring Oct 20, 2025, 05:06 PM UTC

    Secondary affects from the AWS outage continue to negatively impact processing latencies. Identified issues have been mitigated. We will continue to monitor.

  2. resolved Oct 21, 2025, 01:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Process Insights Processing Delay 4h 16m Agent Deployment and Communication, Incident Reports

Started Oct 20, 2025, 11:55 AM UTC· resolved Oct 20, 2025, 04:12 PM UTC

  1. investigating Oct 20, 2025, 11:55 AM UTC

    Due to a widespread AWS outage, Process Insights is experiencing a delay.

  2. monitoring Oct 20, 2025, 12:07 PM UTC

    Lingering side effects have been addressed, and the pipeline is performing normally again.

  3. resolved Oct 20, 2025, 04:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 16, 2025 Signal processing delays for persistent footholds processing 5h 35m Management Portal (huntress.io), Incident Reports

Started Oct 16, 2025, 05:26 PM UTC· resolved Oct 16, 2025, 11:02 PM UTC

  1. identified Oct 16, 2025, 05:26 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 16, 2025, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 16, 2025, 09:40 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 16, 2025, 11:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 30, 2025 Signal processing delays for process insights data 5h 41m Incident Reports

Started Sep 30, 2025, 08:18 PM UTC· resolved Oct 01, 2025, 02:00 AM UTC

  1. investigating Sep 30, 2025, 08:18 PM UTC

    We are currently investigating delays in signal processing for process insights data.

  2. monitoring Sep 30, 2025, 09:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2025, 02:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 8, 2025 Intermittent Portal 502s 8h 36m Management Portal (huntress.io)

Started Sep 08, 2025, 02:01 PM UTC· resolved Sep 08, 2025, 10:38 PM UTC

  1. investigating Sep 08, 2025, 02:01 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 08, 2025, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2025, 10:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025 Portal users unable to chat with support 15h 54m Management Portal (huntress.io)

Started Sep 03, 2025, 11:38 PM UTC· resolved Sep 04, 2025, 03:32 PM UTC

  1. investigating Sep 03, 2025, 11:38 PM UTC

    We are currently investigating an issue with Portal chat support. For some users, the chat freezes and they are unable to reach support. As a workaround users are able to email support ([email protected]) or submit a request in the help center (https://support.huntress.io/).

  2. identified Sep 04, 2025, 02:07 AM UTC

    We have identified a potential issue with our Zendesk live chat widget and are working closely with Zendesk to resolve the issue. Chat is currently disabled while we work to resolve the problem. We will post another update again tomorrow (September 4th US Eastern). All other avenues of contact are available as normal and our team is online to support. Email Product Support via ([email protected]) or SOC Support via ([email protected]). Phone Call Requests and emails via the dashboard for Critical Incidents remain unaffected and attended as normal.

  3. monitoring Sep 04, 2025, 11:10 AM UTC

    Zendesk has implemented a fix for the Zendesk live chat widget issue, and we can confirm that the service is now fully operational. Live chat support is available as normal, and we will continue to monitor before considering this fully resolved. If you have any further issues, please raise them with us. We appreciate your patience and understanding while we worked with Zendesk to resolve this matter. All other support channels, including email and phone requests for critical incidents, remain unaffected and available.

  4. resolved Sep 04, 2025, 03:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 2, 2025 SAT Outage 2h 2m Security Awareness Training

Started Sep 02, 2025, 04:05 PM UTC· resolved Sep 02, 2025, 06:07 PM UTC

  1. identified Sep 02, 2025, 04:05 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 02, 2025, 04:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 02, 2025, 05:20 PM UTC

    Another regression occurred and additional fixes were implemented. We're continuing to monitor before resolving.

  4. resolved Sep 02, 2025, 06:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 31, 2025 ITDR Onboarding Failures 19h 29m

Started Jul 31, 2025, 10:42 PM UTC· resolved Aug 01, 2025, 06:11 PM UTC

  1. investigating Jul 31, 2025, 10:42 PM UTC

    We are currently investigating this issue.

  2. identified Aug 01, 2025, 12:30 AM UTC

    Onboarding is degraded due to a problem with the upstream provider. We are actively escalating the problem through multiple channels.

  3. monitoring Aug 01, 2025, 12:30 PM UTC

    After working with the upstream provider, a fix has been rolled out and onboarding appears to be working as expected.

  4. resolved Aug 01, 2025, 06:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2025 ITDR Processing Delay 6h 21m ITDR

Started Jun 04, 2025, 06:37 PM UTC· resolved Jun 05, 2025, 12:58 AM UTC

  1. investigating Jun 04, 2025, 06:37 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 04, 2025, 08:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 04, 2025, 10:21 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 05, 2025, 12:58 AM UTC

    This incident has been resolved.

Read the full incident report →