HeroCoders Outage History

HeroCoders degraded · 1 active incident View live status →

HeroCoders had 10 outages in the last 2 years totaling 363h 57m of downtime — averaging 0.4 incidents per month.

There were 10 HeroCoders outages since March 2, 2026 totaling 363h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.herocoders.com

Minor October 13, 2026

Checklist for Jira | Enterprise - degraded performance

Detected by Pingoru
Oct 13, 2026, 07:11 AM UTC
Resolved
Oct 13, 2026, 07:23 AM UTC
Duration
12m
Affected: Checklist for Jira | Enterprise
Timeline · 3 updates
  1. investigating Oct 13, 2026, 07:11 AM UTC

    Checklist for Jira | Enterprise is responding slower than usual and we are currently looking into the issue.

  2. investigating Oct 13, 2026, 07:13 AM UTC

    We have identified the problem that's causing Checklist for Jira | Enterprise to respond slower than normal. We're working on a fix.

  3. resolved Oct 13, 2026, 07:23 AM UTC

    We have resolved the problem that caused Checklist for Jira | Enterprise to respond slower than normal. It's fully operational again.

Read the full incident report →

Minor October 13, 2026

Slower response (Issue Checklist Pro)

Detected by Pingoru
Oct 13, 2026, 07:06 AM UTC
Resolved
Oct 13, 2026, 07:59 AM UTC
Duration
52m
Affected: Issue Checklist Pro
Timeline · 3 updates
  1. investigating Oct 13, 2026, 07:06 AM UTC

    Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

  2. investigating Oct 13, 2026, 07:07 AM UTC

    We have now identified the problem that's causing Issue Checklist Pro to respond slower than normal. We're working on a fix.

  3. resolved Oct 13, 2026, 07:59 AM UTC

    We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Read the full incident report →

Minor August 11, 2026

Partial Outage - Checklist for Jira apps.

Detected by Pingoru
Aug 11, 2026, 05:30 AM UTC
Resolved
Aug 11, 2026, 12:49 PM UTC
Duration
7h 18m
Affected: Checklist for Jira | EnterpriseIssue Checklist ProIssue Checklist Free
Timeline · 3 updates
  1. investigating Aug 11, 2026, 07:25 AM UTC

    We are currently investigating this issue.

  2. identified Aug 11, 2026, 07:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 11, 2026, 12:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 17, 2026

Data Center to Cloud JCMA migration is not working

Detected by Pingoru
Jun 17, 2026, 11:46 AM UTC
Resolved
Jun 23, 2026, 05:49 AM UTC
Duration
5d 18h
Affected: Checklist for Jira | Enterprise
Timeline · 3 updates
  1. investigating Jun 17, 2026, 11:46 AM UTC

    Please be informed that there is an incident with the JCMA migration system, and our team is investigating this.

  2. identified Jun 18, 2026, 10:15 AM UTC

    The fix is implemented for the Jira US region. We expect that the fix for the EU region will be deployed tomorrow morning.

  3. resolved Jun 23, 2026, 05:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 27, 2026

Checklist - Error while trying to load the app.

Detected by Pingoru
May 27, 2026, 03:00 PM UTC
Resolved
May 27, 2026, 05:27 PM UTC
Duration
2h 26m
Affected: Issue Checklist Pro
Timeline · 3 updates
  1. investigating May 27, 2026, 03:00 PM UTC

    We would like to inform you that we are currently experiencing an incident affecting our Checklist for Jira Pro app. Our team is actively investigating and working on resolving the issue as quickly as possible.

  2. investigating May 27, 2026, 03:01 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 27, 2026, 05:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 22, 2026

Checklist cannot be edited - Permissions problem

Detected by Pingoru
May 22, 2026, 05:31 PM UTC
Resolved
May 22, 2026, 06:17 PM UTC
Duration
45m
Affected: Issue Checklist Pro
Timeline · 3 updates
  1. identified May 22, 2026, 05:31 PM UTC

    Our developers are currently working on a fix.

  2. monitoring May 22, 2026, 06:16 PM UTC

    A fix was implemented and we are now monitoring the situation.

  3. resolved May 22, 2026, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 12, 2026

Checklist dialogs are unavailable for Issue Panel

Detected by Pingoru
May 12, 2026, 08:25 AM UTC
Resolved
May 14, 2026, 11:24 AM UTC
Duration
2d 2h
Affected: Checklist for Jira | Enterprise
Timeline · 6 updates
  1. investigating May 12, 2026, 08:25 AM UTC

    We have identified an issue that impedes dialogs within the Checklist For Jira | Enterprise application from opening, leading to the complete freezing of the page and necessitating the user to refresh the browser tab to restore functionality.

  2. investigating May 12, 2026, 08:26 AM UTC

    We are continuing to investigate the problem.

  3. identified May 12, 2026, 08:44 AM UTC

    We have identified the issue and are working on a fix.

  4. identified May 13, 2026, 08:04 AM UTC

    We are conducting internal testing to release the fix for the dialogs.

  5. monitoring May 13, 2026, 10:30 PM UTC

    A fix has been implemented and deployed to production. We are currently monitoring the results.

  6. resolved May 14, 2026, 11:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026

Checklist custom fields are showing incorrect or missing data

Detected by Pingoru
May 05, 2026, 01:13 PM UTC
Resolved
May 12, 2026, 07:52 AM UTC
Duration
6d 18h
Affected: Checklist for Jira | EnterpriseIssue Checklist Pro
Timeline · 5 updates
  1. investigating May 05, 2026, 01:13 PM UTC

    An issue has been identified concerning our recently migrated Forge custom fields, wherein the 'Checklist Text', 'Checklist Text (View-Only)', 'Checklist Progress Text', and 'Checklist Progress Percentage' custom fields are displaying outdated information or no data at all. We are presently conducting an investigation into the matter and will provide updates to this incident as new information becomes available. Instances where the Sync checklists to Custom Fields setting has been enabled may encounter stale or empty data in certain issues.

  2. identified May 08, 2026, 07:32 AM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring May 08, 2026, 12:52 PM UTC

    Thanks for your patience. We have implemented a fix that ensures that our Checklist Text, Checklist Text (view-only), Checklist Completed, Checklist Progress, and Checklist Progress % are properly synced with the data displayed in our checklist issue panel. We are presently observing the outcomes and will provide an update once the synchronization status of the Jira custom fields checklist is verified as stable.

  4. monitoring May 11, 2026, 07:49 AM UTC

    We are currently monitoring the outcomes of the recent fix in the production environment. Further updates will be issued once its effectiveness has been confirmed across all customer segments.

  5. resolved May 12, 2026, 07:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2026

Clockwork - Log Worklog window not loading.

Detected by Pingoru
Mar 31, 2026, 04:30 PM UTC
Resolved
Mar 31, 2026, 05:05 PM UTC
Duration
35m
Affected: Clockwork Pro and Lite
Timeline · 3 updates
  1. investigating Mar 31, 2026, 04:30 PM UTC

    Please be informed that log work window in Clockwork is not loading. It is currently being reviewed.

  2. identified Mar 31, 2026, 04:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 31, 2026, 05:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026

Slower response (Issue Checklist Free)

Detected by Pingoru
Mar 02, 2026, 02:17 PM UTC
Resolved
Mar 02, 2026, 02:23 PM UTC
Duration
5m
Affected: Issue Checklist Free
Timeline · 2 updates
  1. investigating Mar 02, 2026, 02:17 PM UTC

    Issue Checklist Free is responding slower than usual and we are currently looking into the issue.

  2. resolved Mar 02, 2026, 02:23 PM UTC

    We have resolved the problem with Issue Checklist Free. It's now fully operational again.

Read the full incident report →