Grade Outage History

Started Oct 22, 2026, 08:10 AM UTC· resolved Oct 23, 2026, 06:54 AM UTC

1. investigating Oct 22, 2026, 08:10 AM UTC

   We are aware of an issue preventing candidates’ CVs and attached files from being previewed as expected when opening an application in a case. We apologize for any inconvenience and thank you for your patience while we work to resolve the issue.

2. resolved Oct 23, 2026, 06:54 AM UTC

   The issue was resolved yesterday at approximately 5:00 PM. We have continued to monitor the system since then and can now confirm that everything is working as expected. Thank you for your patience and understanding while we worked to resolve the issue.

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Started Oct 19, 2026, 11:43 AM UTC· resolved Oct 19, 2026, 12:00 PM UTC

1. investigating Oct 19, 2026, 11:43 AM UTC

   Varbi is currently experiencing a service disruption. Our technical team is working to resolve the issue as quickly as possible. We will provide an update as soon as we have any new information. We apologise for any inconvenience this may cause and thank you for your patience.

2. resolved Oct 19, 2026, 12:00 PM UTC

   The service disruption in Varbi has now been resolved and our services are functioning normally again. We are monitoring the situation and will provide more information about the cause of the disruption at a later time.

3. investigating Oct 19, 2026, 12:22 PM UTC

   Here is a update about what caused the service disruption in Varbi 2026-10-19. This afternoon’s disruption was caused unforeseen effect of a planned maintenance of Varbi’s file storage. The work is being carried out by our hosting supplier working in close contact with our technical team. None of the files saved on our servers were impacted by this disruption. The disruption does not come from any external source, and we want to emphasise that this was not an attack, no data was lost and no data has left our servers. We apologise for any inconvenience.

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Started Jun 17, 2026, 10:31 AM UTC· resolved Jun 18, 2026, 10:03 AM UTC

1. monitoring Jun 17, 2026, 10:31 AM UTC

   The service disruption in Varbi has now been resolved and our services are functioning normally again. We are monitoring the situation and will provide more information about the cause of the disruption at a later time.

2. monitoring Jun 17, 2026, 10:45 AM UTC

   Varbi is operational again. The issue appears to be related to a storage performance issue at out hosting provider. We will continue to monitor the situation.

3. resolved Jun 17, 2026, 01:03 PM UTC

   Varbi has remained stable over the last several hours. Although we are still waiting for a report from our hosting supplier we have been assured that the issue has been solved.

4. investigating Jun 18, 2026, 10:03 AM UTC

   Here is a update about what caused the service disruption in Varbi 2025-06-17 between 12:21 - 12:43: There was a storage related issue where a node in our storage cluster was not working as expected. This node was isolated and removed from service. The disruption does not come from any external source, and we want to emphasise that this was not an attack, no data was lost and no data has left our servers. We apologise for any inconvenience.

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Started Jun 04, 2026, 02:45 AM UTC· resolved Jun 04, 2026, 07:21 AM UTC

1. investigating Jun 04, 2026, 07:21 AM UTC

   Here is a update about what caused the service disruption in Varbi 2026-06-04 between 04:45 - 07:35: Varbi’s database experienced a severe issue while running a new data cleansing job in the early hours of this morning. This caused Varbi to become unavailable until our technical team were available. Our technical team were then able to fix the problem quickly and Varbi promptly started to operate as normal. The disruption does not come from any external source, and we want to emphasise that this was not an attack, no data was lost and no data has left our servers. We apologise for any inconvenience.

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