pingoru pingoru GitHub Enterprise Cloud EU had 79 outages in the last 2 years totaling 5h 42m of downtime, averaging 3.2 incidents per month.
There were 79 GitHub Enterprise Cloud EU outages since October 17, 2025 totaling 5h 42m of downtime. Each is summarised below. Incident details, duration, and resolution information.
On UTC Oct 24 2:55 - 3:15 AM, eu.githubstatus.com was unreachable due to service interruption with our status page provider. During this time, GitHub systems were not experiencing any outages or disruptions. We are working our vendor to understand how to improve availability of eu.githubstatus.com.
We are currently investigating this issue.
We are currently experiencing disruptions with the GHEC with Data Residency signup process. Some requests to provision new GHEC with Data Residency enterprises will not complete at this time. We are investigating and will provide further updates as we have more information
We have identified the problem and are working on a mitigation. We will provide further updates as we have them.
We have applied a mitigation and are monitoring for recovery.
We have now recovered and will resolve this incident.
From 00:00 UTC October 20 2025 to 17:11 UTC October 22 2025, a subset of customers who initiated a trial of GHEC with Data Residency experienced a delay in the provisioning of their GHEC-DR instance. This was caused by timeouts from an inefficient request between internal GitHub services used to create and host SSL certificates for GHEC-DR customer domains. This request has been replaced with a more performant one, and all 77 instances that were impacted have been provisioned successfully. Additionally, we are enhancing the monitoring of GHEC-DR instance provisioning for faster detection.
We are currently investigating this issue.
We're investigating an issue with mobile push notifications. All notification types are affected, but notifications remain accessible in the app's inbox. For 2FA authentication, please open the GitHub mobile app directly to complete login.
On October 17th, 2025, between 12:51 UTC and 14:01 UTC, mobile push notifications failed to be delivered for a total duration of 70 minutes. This affected github.com and GitHub Enterprise Cloud in all regions. The disruption was related to an erroneous configuration change to cloud resources used for mobile push notification delivery. We are reviewing our procedures and management of these cloud resources to prevent such an incident in the future.