Investigating an issue with MFA
Affected: TitanX Dialer (Titanx Dialer - Login APP)
Timeline · 1 update
- investigating Sep 30, 2026, 02:46 PM UTC
Investigating an issue with MFA where users are not receiving the code
FrontSpin Outage History
FrontSpin is up right nowFrontSpin had 17 outages in the last 2 years totaling 8h 52m of downtime — averaging 0.7 incidents per month.
There were 17 FrontSpin outages since March 25, 2026 totaling 8h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
Investigating an issue with Salesforce Sync
Affected: TitanX Dialer (Frontspin Page - Platform P2)TitanX Dialer (Frontspin Page - Platform P2)
Timeline · 2 updates
- investigating Sep 29, 2026, 12:48 PM UTC
The team is currently investigating issues with the salesforce sync. Updates will be provided.
- resolved Sep 29, 2026, 03:28 PM UTC
The application is working as expected. The application returned to stability on Tuesday, September 29, 2026 is 12:44 UTC. We are ensuring processing continues.
Service Outage
Affected: TitanX Dialer (Titanx Dialer - Login APP)
Timeline · 2 updates
- investigating Sep 28, 2026, 01:25 PM UTC
We are investigating a service outage. The team is actively investigating on a fix.
- resolved Sep 28, 2026, 01:38 PM UTC
System access has been restored. The team is monitoring all actions closely.
Calling unavailable on p2.frontspin.com
Affected: TitanX Dialer (Frontspin Page - Platform P2)TitanX Dialer (Titanx Dialer - Login P2)TitanX Dialer (Frontspin Page - Platform P2)TitanX Dialer (Titanx Dialer - Login P2)
Timeline · 2 updates
- investigating Sep 04, 2026, 03:00 PM UTC
Calling is currently unavailable on https://p2.frontspin.com. The platform itself is available and all other functions are working normally. We are looking into it.
- resolved Sep 04, 2026, 03:08 PM UTC
The Issue has been resolved. The team will continue to monitor the situation closely.
P2 is unavailable
Affected: TitanX Dialer (Titanx Dialer - Login P2)TitanX Dialer (Titanx Dialer - Login P2)
Timeline · 2 updates
- investigating Aug 29, 2026, 02:05 PM UTC
The team is aware and working at resolving the issue.
- resolved Aug 29, 2026, 02:59 PM UTC
P2 is available.
API and Salesforce sync delays on P2
Affected: TitanX Dialer (Frontspin Page - Platform P2)TitanX Dialer (Frontspin Page - Platform P2)
Timeline · 2 updates
- investigating Aug 18, 2026, 02:56 PM UTC
We are investigating delayed API responses and delays in Salesforce data synchronization affecting customers on the P2 platform. Our team is working to identify the cause. We will post an update as soon as we know more.
- resolved Aug 18, 2026, 03:10 PM UTC
This issue has been resolved. API responses and Salesforce synchronization on the P2 platform have returned to normal. Thank you for your patience.
Frontspin Page - Platform P2 recovered
Timeline · 1 update
- resolved Aug 14, 2026, 01:09 AM UTC
Frontspin Page - Platform P2 recovered
Titanx Dialer - Login P2 recovered
Timeline · 1 update
- resolved Aug 14, 2026, 01:08 AM UTC
Titanx Dialer - Login P2 recovered
Titanx Dialer - Login APP recovered
Timeline · 1 update
- investigating Aug 02, 2026, 09:01 AM UTC
Titanx Dialer - Login APP went down
Frontspin Swagger Page - Public Api - Platform App recovered
Timeline · 1 update
- investigating Jul 13, 2026, 11:10 PM UTC
Frontspin Swagger Page - Public Api - Platform App went down
Frontspin Page - Platform APP recovered
Timeline · 1 update
- investigating Jul 13, 2026, 11:11 PM UTC
Frontspin Page - Platform APP went down
Login issues for EU based users
Affected: TitanX Dialer (Titanx Dialer - Login APP)TitanX Dialer (Titanx Dialer - Login P2)TitanX Dialer (Titanx Dialer - Login P2)
Timeline · 1 update
- investigating Jul 13, 2026, 08:03 PM UTC
we're investigating an issue related to login from EU
Frontspin Swagger Page - Public Api - Platform P2 recovered
Timeline · 1 update
- investigating Jul 07, 2026, 10:43 PM UTC
Frontspin Swagger Page - Public Api - Platform P2 went down
P2 Unavailable
Affected: TitanX Dialer (Frontspin Page - Platform P2)TitanX Dialer (Frontspin Swagger Page - Public Api - Platform P2)TitanX Dialer (Titanx Dialer - Login P2)TitanX Dialer (Frontspin Swagger Page - Public Api - Platform P2)TitanX Dialer (Frontspin Page - Platform P2)TitanX Dialer (Titanx Dialer - Login P2)
Timeline · 2 updates
- investigating Jul 07, 2026, 10:47 PM UTC
P2 is currently unavailable. The Frontspin Team is investigating the issue
- resolved Jul 07, 2026, 11:46 PM UTC
P2 is now available.
P2 Platform – Degraded Platform performance is impacting users' ability to use the P2 Platform.
Affected: TitanX Dialer (Frontspin Page - Platform P2)TitanX Dialer (Frontspin Swagger Page - Public Api - Platform P2)TitanX Dialer (Titanx Dialer - Login P2)TitanX Dialer (Frontspin Swagger Page - Public Api - Platform P2)TitanX Dialer (Frontspin Page - Platform P2)TitanX Dialer (Titanx Dialer - Login P2)
Timeline · 4 updates
- investigating Jun 23, 2026, 01:17 PM UTC
We are investigating processing delays with p2.frontspin.com. We will provide updates as soon as possible.
- investigating Jun 23, 2026, 01:17 PM UTC
We are investigating processing delays on p2.frontspin.com that are impacting customers' ability to use the platform. We will provide updates as soon as possible.
- resolved Jun 23, 2026, 02:22 PM UTC
We working to implement a fix. Please note that call transcriptions are currently unavailable on P2. We will provide further updates soon.
- resolved Jun 23, 2026, 04:14 PM UTC
All Frontspin systems are now operating as normal. Please reach out to [email protected] or [email protected] if you are continuing to experience any impacts. We identified the root cause of the issues occurring on Frontspin's P2 instance and our team has made a fix. The Frontspin team is continuing to monitor our systems to ensure there are no further impacts to our clients. Please note that following functionality was impacted on P2 during this from approximately 4:30am US ET through noon US ET: - Call transcriptions - Sending emails - Password resets - Phone number assignment - Admin panel and settings
P2 Login unresponsive
Affected: TitanX Dialer (Titanx Dialer - Login P2)TitanX Dialer (Titanx Dialer - Login P2)
Timeline · 2 updates
- investigating Jun 06, 2026, 02:15 PM UTC
The team is aware of the incident and investigating. Updates soon.
- resolved Jun 06, 2026, 02:21 PM UTC
The issue has been resolved.
Calling issues US carrier
Affected: TitanX Dialer (Frontspin Page - Platform APP)TitanX Dialer (Frontspin Page - Platform P2)TitanX Dialer (Frontspin Swagger Page - Public Api - Platform App)TitanX Dialer (Frontspin Swagger Page - Public Api - Platform P2)TitanX Dialer (Titanx Dialer - Login APP)TitanX Dialer (Titanx Dialer - Login P2)TitanX Dialer (Frontspin Swagger Page - Public Api - Platform P2)TitanX Dialer (Frontspin Page - Platform P2)TitanX Dialer (Titanx Dialer - Login P2)
Timeline · 2 updates
- investigating May 29, 2026, 05:17 PM UTC
We are investigating an issue related to the inability to make calls using the US carrier. We will post another update in 15mins. For any additional assistance, please reach out to [email protected]
- resolved May 29, 2026, 05:40 PM UTC
Update: We identified an intermittent calling issue affecting our US carrier beginning at 1:04 PM EST. As of 1:30 PM EST, the issue appears to have resolved, but we are continuing to investigate with our carrier and will provide further updates as we have them. We apologize for any disruption this may have caused. If you continue to experience issues, please reach out to [email protected].