Formstack Outage History
Formstack is up right nowPingoru has recorded 37 incidents for Formstack: 37 in the last 12 months and 14 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 5 of 720 (1%) |
| May 2026 | 6 | 8 of 744 (1%) |
| June 2026 | 3 | 4 of 720 (0%) |
| July 2026 | 2 | 1 of 744 (0%) |
| August 2026 | 4 | 8 of 744 (1%) |
| September 2026 | 7 | 53 of 720 (7%) |
| October 2026 | 3 | 13 of 524 (3%) |
Incidents, newest first
Minor April 29, 2026 Formstack Sign: API Returning Wrong Date Format 2h 33m
Started Apr 29, 2026, 03:05 PM UTC· resolved Apr 29, 2026, 05:39 PM UTC
- investigating Apr 29, 2026, 03:05 PM UTC
We are currently investigating an issue where the Formstack Sign API may not reflect updated document statuses after the signing process is completed. Signing workflows are completing successfully, but some integrations may not receive the correct status updates. Our team is actively working to identify and resolve the issue.
- identified Apr 29, 2026, 03:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 29, 2026, 03:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2026, 05:39 PM UTC
This incident has been resolved.
Major April 24, 2026 Streamline Experiencing Errors in Project Workflows 19m
Started Apr 24, 2026, 01:25 PM UTC· resolved Apr 24, 2026, 01:45 PM UTC
- investigating Apr 24, 2026, 01:25 PM UTC
We are currently investigating reports of errors affecting some Streamline projects. Impacted users may see a “Something went wrong” message while progressing through affected workflows. Our engineering teams have identified a likely frontend issue introduced in a recent deployment and are actively working to confirm root cause and prepare remediation. We will provide another update as soon as more information is available.
- investigating Apr 24, 2026, 01:30 PM UTC
We are continuing to investigate this issue.
- identified Apr 24, 2026, 01:30 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 24, 2026, 01:45 PM UTC
This incident has been resolved.
Notice April 14, 2026 Streamline Workflow Session Disruption 40m
Started Apr 14, 2026, 12:58 PM UTC· resolved Apr 14, 2026, 01:38 PM UTC
- investigating Apr 14, 2026, 12:58 PM UTC
We are investigating an issue affecting workflow sessions in Streamline (us.streamline.intellistack.app), where users may be unable to run sessions in production. Workaround: As a temporary solution, replace intellistack.app with formstack.app in Session URLs.
- identified Apr 14, 2026, 01:17 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 14, 2026, 01:38 PM UTC
The issue affecting workflow sessions in Streamline (us.streamline.intellistack.app), where users were unable to run sessions in production, has been resolved. If you continue to experience issues, please clear your browser’s DNS cache: In Chrome: chrome://net-internals/#dns → Clear host cache In other Chromium-based browsers (e.g., Edge): replace chrome:// with the appropriate scheme (e.g., edge://net-internals/#dns)
Minor April 10, 2026 Forms: Partial Submissions Unavailable 38m
Started Apr 10, 2026, 04:06 PM UTC· resolved Apr 10, 2026, 04:44 PM UTC
- identified Apr 10, 2026, 04:06 PM UTC
Partial Submissions in Formstack Forms are currently unavailable. The issue has been identified, and the engineering team is actively working on implementing a fix while systems are being closely monitored.
- monitoring Apr 10, 2026, 04:21 PM UTC
Partial Submissions in Formstack Forms were temporarily unavailable. A fix has been implemented and functionality has been restored. We are now actively monitoring the system.
- monitoring Apr 10, 2026, 04:24 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 10, 2026, 04:44 PM UTC
The incident occurred at 9:02 AM EST. A fix was implemented and released, restoring functionality at to 12:15 PM EST, and the issue is now resolved.
Critical April 7, 2026 Sign: Blank page when logging in 39m
Started Apr 07, 2026, 01:41 PM UTC· resolved Apr 07, 2026, 02:21 PM UTC
- identified Apr 07, 2026, 01:41 PM UTC
We have identified the cause of an issue where customers experience a blank screen after logging in. Our team is actively working on implementing a fix.
- monitoring Apr 07, 2026, 02:12 PM UTC
A fix has been released for the issue causing a blank screen after login. You can now be able to successfully log in and access the application.
- resolved Apr 07, 2026, 02:21 PM UTC
This incident has been resolved. A fix was released and we have confirmed that customers are now able to log in and access the application normally.
Minor April 1, 2026 Streamline: Intermittent Workflow Publish Failures 34m
Started Apr 01, 2026, 02:17 PM UTC· resolved Apr 01, 2026, 02:51 PM UTC
- identified Apr 01, 2026, 02:17 PM UTC
We are currently experiencing an issue where some workflows may fail to publish. This does not impact live workflows or active sessions; however, publishing a new version may fail for some workflows. Our team has identified the root cause and prepared a fix. We are working to deploy the solution and will provide updates as progress continues.
- identified Apr 01, 2026, 02:18 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 01, 2026, 02:51 PM UTC
We have deployed a fix for the issue causing some workflow publish failures. The issue is now resolved, and publishing is functioning as expected.
Minor March 31, 2026 Formstack Sign: Document Upload Delays and Failures 2h 3m
Started Mar 31, 2026, 05:22 PM UTC· resolved Mar 31, 2026, 07:26 PM UTC
- investigating Mar 31, 2026, 05:22 PM UTC
We are currently investigating an issue affecting Formstack Sign that may cause failures or delays when uploading documents.
- resolved Mar 31, 2026, 07:26 PM UTC
This incident has been resolved.
Minor March 30, 2026 Users Unable to Access Workspace via Workflows Pro 40m
Started Mar 30, 2026, 06:35 PM UTC· resolved Mar 30, 2026, 07:16 PM UTC
- investigating Mar 30, 2026, 06:35 PM UTC
We are currently investigating an issue where some Workflows Pro customers are unable to access their Workspace. At this time, all other functionality outside of the Workspace remains operational. Our engineering team is actively working to identify the root cause. We will provide updates as more information becomes available.
- identified Mar 30, 2026, 06:58 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 30, 2026, 07:16 PM UTC
The issue affecting access to Workflows Pro Workspaces has been resolved. If you are still experiencing issues, please log out of Workflows and log back in to refresh your session. We appreciate your patience while we worked to resolve this issue.
Minor March 19, 2026 Incorrect Document Output in Sign Flows with Separate Delivery Enabled 54m
Started Mar 19, 2026, 08:02 PM UTC· resolved Mar 19, 2026, 08:56 PM UTC
- investigating Mar 19, 2026, 08:02 PM UTC
We are currently investigating reports of incorrect document output in Formstack Sign for workflows configured to return documents separately. Affected users may experience documents being combined, incorrectly split, out of order, or missing from the final output. Our engineering team is actively working to identify the root cause and implement a resolution.
- identified Mar 19, 2026, 08:24 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 19, 2026, 08:56 PM UTC
The issue affecting document output in Formstack Sign workflows configured to return documents separately has been resolved. A fix has been implemented to address cases where documents were combined, incorrectly split, out of order, or missing from the final output. Please note that any documents impacted during the incident will need to be resubmitted to ensure correct processing. If you continue to experience issues, please contact our support team for assistance.
Minor March 18, 2026 Forms: Custom Emails Displaying Field IDs Instead of Values 45m
Started Mar 18, 2026, 12:26 AM UTC· resolved Mar 18, 2026, 01:12 AM UTC
- investigating Mar 18, 2026, 12:26 AM UTC
We are currently investigating an issue impacting a subset of custom notification and confirmation emails, where field IDs may appear in place of submitted data. We will provide updates as more information becomes available.
- resolved Mar 18, 2026, 01:12 AM UTC
This incident has been resolved.
Major March 17, 2026 Email Delivery Disruption 1d 15h
Started Mar 17, 2026, 07:05 PM UTC· resolved Mar 19, 2026, 10:59 AM UTC
- investigating Mar 17, 2026, 07:05 PM UTC
We are currently investigating an issue impacting email delivery, resulting in some messages not being delivered. Our team is actively working to restore full service and will provide updates as more information becomes available.
- identified Mar 17, 2026, 07:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 17, 2026, 10:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 10:59 AM UTC
The issue impacting email delivery has been resolved. The affected sending domain has been restored, and email functionality is operating normally. All impacted customer emails during the incident window have been successfully re-sent.
Minor March 17, 2026 Streamline: Notifications not sending 1h 48m
Started Mar 17, 2026, 03:29 PM UTC· resolved Mar 17, 2026, 05:18 PM UTC
No vendor updates were posted for this incident.