FBS Outage History

FBS is up right now

FBS had 10 outages in the last 2 years totaling 153h 56m of downtime — averaging 0.4 incidents per month.

There were 10 FBS outages since February 20, 2025 totaling 153h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://fbs.statuspage.io

Major October 12, 2026

Flexmls

Detected by Pingoru
Oct 12, 2026, 02:07 PM UTC
Resolved
Oct 12, 2026, 06:19 PM UTC
Duration
4h 12m
Affected: Flexmls Web
Timeline · 3 updates
  1. investigating Oct 12, 2026, 02:07 PM UTC

    We are currently investigating an issue causing some customers to encounter 503 errors when attempting to log in to Flexmls. Our team is actively working to identify the cause and restore normal functionality. We will provide updates as more information becomes available.

  2. identified Oct 12, 2026, 02:13 PM UTC

    We have identified the source of the issue and implemented a workaround to restore normal login functionality. Customers who were experiencing 503 errors should now be seeing improvement. We will continue to monitor the system to ensure stability.

  3. resolved Oct 12, 2026, 06:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 25, 2026

flexmls

Detected by Pingoru
Aug 25, 2026, 01:07 AM UTC
Resolved
Aug 25, 2026, 04:04 PM UTC
Duration
14h 57m
Affected: Flexmls WebFlexmls EmailRETSFlexmls PhotosSpark API
Timeline · 5 updates
  1. investigating Aug 25, 2026, 01:07 AM UTC

    We are investigating a networking event that began around 8:00pm (US/Central). Flexmls users may experience slow or failed page delivery.

  2. investigating Aug 25, 2026, 01:46 AM UTC

    We continue to investigate this event. Most Flexmls services are currently functioning normally. We are working to resolve remaining issues affecting photo delivery and photo uploads, including those provided through RETS services. We will provide additional updates as more information becomes available.

  3. identified Aug 25, 2026, 03:14 AM UTC

    We continue to investigate issues affecting photo delivery and uploads. We have engaged our storage vendor and are actively working with them to resolve the remaining issues. Most Flexmls services remain functional at this time. We will provide additional updates as more information becomes available.

  4. monitoring Aug 25, 2026, 07:05 AM UTC

    The issues affecting photo delivery and uploads have been resolved, and Flexmls services are operating normally. Data shares and photo imports may experience some delays as queued activity is processed and systems catch up. We appreciate your patience while we worked to resolve this issue.

  5. resolved Aug 25, 2026, 04:04 PM UTC

    Systems have remained stable following the resolution of this incident. Data shares and photo imports have continued to process their queued activity, and we are closing this incident. Thank you for your patience while we worked to restore full service.

Read the full incident report →

Critical June 2, 2026

Service Access Issues

Detected by Pingoru
Jun 02, 2026, 03:46 PM UTC
Resolved
Jun 02, 2026, 06:28 PM UTC
Duration
2h 41m
Affected: Flexmls Web
Timeline · 3 updates
  1. investigating Jun 02, 2026, 03:46 PM UTC

    We are currently investigating an issue related to DNS resolution that may prevent some users from accessing Flexmls services. Our team is actively working to identify the root cause and restore normal access as quickly as possible. Users may experience intermittent connectivity issues or be unable to reach Flexmls systems during this time. We will provide additional updates as more information becomes available.

  2. monitoring Jun 02, 2026, 03:55 PM UTC

    Service Recovery in Progress We are seeing signs of recovery and access to Flexmls services appears to be returning to normal for most users. Our team continues to actively monitor the situation and verify service stability. Some users may still experience intermittent access issues as DNS changes continue to propagate. We will continue to provide updates and will post a final resolution once we have confirmed that service has been fully restored.

  3. resolved Jun 02, 2026, 06:28 PM UTC

    We have not observed any recurrence since service recovery began. We will continue to monitor the environment as a precaution. Our investigation indicates the disruption was likely related to a routine DNS configuration change. While the configuration itself was validated, there appears to have been an issue during the distribution of the updated DNS information by our upstream DNS provider, which resulted in unexpected resolution failures for some users. We have opened a support case with the provider to better understand the circumstances surrounding this event and to identify any recommended safeguards or process improvements to help prevent similar issues in the future. We apologize for the disruption and appreciate your patience while we worked to restore service.

Read the full incident report →

Major February 17, 2026

Flexmls Degraded Performance

Detected by Pingoru
Feb 17, 2026, 08:59 PM UTC
Resolved
Feb 17, 2026, 11:02 PM UTC
Duration
2h 3m
Affected: Flexmls Web
Timeline · 3 updates
  1. investigating Feb 17, 2026, 08:59 PM UTC

    We are currently investigating a slowdown impacting the Flexmls system. Users may experience slow page loads or intermittent page load failures. We are actively working to identify the cause and will provide updates as more information becomes available.

  2. monitoring Feb 17, 2026, 09:09 PM UTC

    Traffic levels are returning to normal, and system performance is stabilizing. We are continuing to monitor the Flexmls system closely to ensure full recovery and will provide additional updates if needed.

  3. resolved Feb 17, 2026, 11:02 PM UTC

    Monitoring has been completed, and system performance has remained stable. The earlier slowdown impacting the Flexmls system has been resolved.

Read the full incident report →

Minor January 30, 2026

Issue with Listing Sharing via Text Message

Detected by Pingoru
Jan 30, 2026, 08:14 PM UTC
Resolved
Feb 02, 2026, 07:09 PM UTC
Duration
2d 22h
Affected: Flexmls Web
Timeline · 3 updates
  1. identified Jan 30, 2026, 08:14 PM UTC

    Sharing listings via text message is being blocked by Twilio, the service we use to send SMS messages. We're working on a fix but do not have an exact timeline. The rest of the system remains fully functional.

  2. identified Jan 30, 2026, 08:58 PM UTC

    Our SMS provider is working on the problem.

  3. resolved Feb 02, 2026, 07:09 PM UTC

    Our provider has resolved the issue. Sharing listings via SMS text is working again.

Read the full incident report →

Major July 14, 2025

Degraded Performance on Mobile Search Results

Detected by Pingoru
Jul 14, 2025, 08:57 PM UTC
Resolved
Jul 15, 2025, 09:05 PM UTC
Duration
1d
Affected: Flexmls WebFlexmls Email
Timeline · 3 updates
  1. investigating Jul 14, 2025, 08:57 PM UTC

    We are currently investigating an issue affecting a subset of users interacting with search results on mobile platforms. This includes both native mobile apps and mobile-delivered links. Affected users may experience degraded performance or inconsistent behavior when engaging with search features on these platforms. Our engineering team is actively working to identify the root cause and implement a fix. We will continue to provide updates as we learn more. Thank you for your patience.

  2. monitoring Jul 14, 2025, 10:15 PM UTC

    We’ve identified and resolved the issue that was causing degraded performance for users interacting with search results on mobile platforms, including mobile apps and mobile-delivered links. The issue has been mitigated and normal service has been restored. We are continuing to monitor closely to ensure stability. Thank you for your patience while we worked to resolve this.

  3. resolved Jul 15, 2025, 09:05 PM UTC

    Following the resolution of the issue impacting search results on mobile apps and mobile-delivered links, we kept the incident open overnight to monitor for any recurrence. We’re happy to report that no further problems have been observed, and the system has remained stable throughout the monitoring period. The incident is now fully resolved and the status page post has been closed. Thank you for your patience and understanding.

Read the full incident report →

Major July 10, 2025

Flexmls and API issues

Detected by Pingoru
Jul 10, 2025, 03:44 PM UTC
Resolved
Jul 10, 2025, 08:10 PM UTC
Duration
4h 26m
Affected: Flexmls WebSpark API
Timeline · 3 updates
  1. investigating Jul 10, 2025, 03:44 PM UTC

    We are currently investigating an issue that is degrading performance and causing connectivity issues for both Flexmls and the Spark API.

  2. monitoring Jul 10, 2025, 04:37 PM UTC

    We identified the root cause of the earlier performance and connectivity issues affecting Flexmls and the Spark API. System performance has since stabilized, and services are operating normally. While there is currently no customer impact, we are continuing to monitor closely and are prepared to respond quickly if needed. We’ll provide further updates as necessary.

  3. resolved Jul 10, 2025, 08:10 PM UTC

    Performance and connectivity to Flexmls and the Spark API have remained stable, and we have not observed any further issues. This incident is now considered resolved.

Read the full incident report →

Critical May 8, 2025

Flexmls Phone Support

Detected by Pingoru
May 08, 2025, 08:48 PM UTC
Resolved
May 09, 2025, 12:58 AM UTC
Duration
4h 10m
Affected: Flexmls Support
Timeline · 3 updates
  1. investigating May 08, 2025, 08:48 PM UTC

    We are currently investigating an issue with our phone carrier which is not allowing phone calls to be routed to our Support team. While we work on this issue, we remain available to help you via email at [email protected].

  2. monitoring May 08, 2025, 09:13 PM UTC

    Our phone system is now fully operational. Our provider has confirmed that the issue has been resolved. We will continue to monitor for stability, but no further disruption is expected at this time. Thank you for your patience.

  3. resolved May 09, 2025, 12:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2025

Flexmls Service Degradation

Detected by Pingoru
Feb 20, 2025, 08:50 PM UTC
Resolved
Feb 21, 2025, 09:28 PM UTC
Duration
1d
Affected: Flexmls WebSpark API
Timeline · 3 updates
  1. identified Feb 20, 2025, 08:50 PM UTC

    FBS has been made aware of an issue that is impacting multiple Flexmls services. We've identified the underlying issue and are working to mitigate the impact to our users.

  2. monitoring Feb 20, 2025, 09:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 21, 2025, 09:28 PM UTC

    After monitoring the impacted services for the last day, we're confident that everything is now operating normally. We appreciate your patience and apologize for any inconvenience this may have caused.

Read the full incident report →