Exact incident
Exact Officient - Exact Officient API is unavailable (NL/BE)
Exact experienced a minor incident on October 13, 2026 affecting Exact Officient and Exact API, lasting 18h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 13, 2026, 12:52 PM UTC
You may experience that the Exact Officient API is currently unavailable. At this moment it seems that the API calls fail at the start of the process, meaning that you will need to retry these calls manually at a later moment. Please refrain from doing so at this moment. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Oct 14, 2026, 07:14 AM UTC
The Officient API functionalities have been restored. There is no need for any further actions on your side. Our apologies for the inconvenience.