Exact incident

Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL)

Minor Resolved View vendor source →

Exact experienced a minor incident on September 30, 2026, lasting 5d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 11:11 AM UTC
Resolved
Oct 05, 2026, 01:20 PM UTC
Duration
5d 2h
Detected by Pingoru
Sep 30, 2026, 11:11 AM UTC

Update timeline

  1. investigating Sep 30, 2026, 11:11 AM UTC

    You may receive an error stating that the combination of your username and password is incorrect or your account is inactive when trying to login to Digipoort. You may also encounter issues when trying to submit a VAT or ICP statement to Digipoort. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Oct 05, 2026, 01:20 PM UTC

    The issue has been resolved. Our apologies for the inconvenience.