Is ElevenLabs down?

Status: Investigating We are investigating elevated latency and timeouts affecting content generations in ElevenCreative. Some generations may get stuck or fail to complete. Our team is actively looking into the cause and will post updates as we learn more. Affected components All features (Degraded performance)

Status: Monitoring The elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative have improved. We are monitoring to confirm that generations are completing normally and will post an update once recovery is confirmed. Affected components All features (Degraded performance)

Status: Resolved The issue affecting image and video generation, Flows, and MCP in ElevenCreative has been resolved. Generations are completing normally. Affected components All features (Operational)

Status: Resolved up Affected components Speech to Text (Operational)

Status: Investigating We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause. Affected components RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage) UI (Partial outage) Quality (Partial outage) Conversations (Partial outage) Integrations (Partial outage)

Status: Resolved Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible. Affected components Other API endpoints (Operational) Telephony (Operational) UI (Operational) Quality (Operational) Conversations (Operational) Integrations (Operational) RAG (Operational)

Status: Identified We’re seeing error rates rise again, so calls may still fail or experience increased latency. Affected components RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage) UI (Partial outage) Quality (Partial outage) Conversations (Partial outage) Integrations (Partial outage)

Status: Monitoring Error rates are back to normal. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis. Affected components Conversations (Partial outage) Integrations (Partial outage) RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage) UI (Partial outage) Quality (Partial outage)

Status: Identified We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online. Affected components Conversations (Partial outage) Integrations (Partial outage) RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage) UI (Partial outage) Quality (Partial outage)

Status: Identified We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal. Affected components UI (Partial outage) Quality (Partial outage) Conversations (Partial outage) Integrations (Partial outage) RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage)

Status: Monitoring Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady. Affected components UI (Partial outage) Quality (Partial outage) Conversations (Partial outage) Integrations (Partial outage) RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage)

Status: Resolved The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete. Affected components Conversations (Operational) Integrations (Operational) RAG (Operational) Other API endpoints (Operational) Telephony (Operational) UI (Operational) Quality (Operational)

Status: Investigating We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause. Affected components RAG (Partial outage) Quality (Partial outage) Other APIs (Partial outage) UI (Partial outage) Integrations (Partial outage) Conversations (Partial outage) Telephony (Partial outage)

Status: Resolved Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible. Affected components Conversations (Operational) Telephony (Operational) RAG (Operational) Quality (Operational) Other APIs (Operational) UI (Operational) Integrations (Operational)

Status: Identified We’re seeing error rates rise again, so calls may still fail or experience increased latency. Affected components UI (Partial outage) Integrations (Partial outage) Conversations (Partial outage) Telephony (Partial outage) RAG (Partial outage) Quality (Partial outage) Other APIs (Partial outage)

Status: Monitoring Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis. Affected components Other APIs (Partial outage) UI (Partial outage) Integrations (Partial outage) Conversations (Partial outage) Telephony (Partial outage) RAG (Partial outage) Quality (Partial outage)

Status: Identified We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online. Affected components Quality (Partial outage) Other APIs (Partial outage) UI (Partial outage) Integrations (Partial outage) Conversations (Partial outage) Telephony (Partial outage) RAG (Partial outage)

Status: Identified We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal. Affected components UI (Partial outage) Integrations (Partial outage) Conversations (Partial outage) Telephony (Partial outage) RAG (Partial outage) Quality (Partial outage) Other APIs (Partial outage)

Status: Monitoring Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady. Affected components Conversations (Partial outage) Telephony (Partial outage) RAG (Partial outage) Quality (Partial outage) Other APIs (Partial outage) UI (Partial outage) Integrations (Partial outage)

Status: Resolved The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete. Affected components Quality (Operational) Other APIs (Operational) UI (Operational) Integrations (Operational) Conversations (Operational) Telephony (Operational) RAG (Operational)

Status: Investigating We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause. Affected components Other APIs (Partial outage) UI (Partial outage) Integrations (Partial outage) Conversations (Partial outage) Telephony (Partial outage) RAG (Partial outage) Quality (Partial outage)

Status: Resolved Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible. Affected components Telephony (Operational) RAG (Operational) Quality (Operational) Other APIs (Operational) UI (Operational) Integrations (Operational) Conversations (Operational)

Status: Identified We’re seeing error rates rise again, so calls may still fail or experience increased latency. Affected components Telephony (Partial outage) RAG (Partial outage) Quality (Partial outage) Other APIs (Partial outage) UI (Partial outage) Integrations (Partial outage) Conversations (Partial outage)

Status: Monitoring Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis. Affected components Integrations (Partial outage) Conversations (Partial outage) Telephony (Partial outage) RAG (Partial outage) Quality (Partial outage) Other APIs (Partial outage) UI (Partial outage)

Status: Identified We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online. Affected components Telephony (Partial outage) RAG (Partial outage) Quality (Partial outage) Other APIs (Partial outage) UI (Partial outage) Integrations (Partial outage) Conversations (Partial outage)

Status: Identified We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal. Affected components Conversations (Partial outage) Telephony (Partial outage) RAG (Partial outage) Quality (Partial outage) Other APIs (Partial outage) UI (Partial outage) Integrations (Partial outage)

Status: Monitoring Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady. Affected components Integrations (Partial outage) Conversations (Partial outage) Telephony (Partial outage) RAG (Partial outage) Quality (Partial outage) Other APIs (Partial outage) UI (Partial outage)

Status: Resolved The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete. Affected components Telephony (Operational) RAG (Operational) Quality (Operational) Other APIs (Operational) UI (Operational) Integrations (Operational) Conversations (Operational)