EDIS Global Outage History
EDIS Global is up right nowPingoru has recorded 108 incidents for EDIS Global: 108 in the last 12 months and 65 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 2 of 720 (0%) |
| May 2026 | 13 | 4 of 744 (1%) |
| June 2026 | 6 | 3 of 720 (0%) |
| July 2026 | 24 | 157 of 744 (21%) |
| August 2026 | 19 | 25 of 744 (3%) |
| September 2026 | 12 | 4 of 720 (1%) |
| October 2026 | 31 | 70 of 574 (12%) |
Incidents, newest first
Major October 22, 2026 Sweden: intermittent network issues detected 2m
Started Oct 22, 2026, 10:32 PM UTC· resolved Oct 22, 2026, 10:35 PM UTC
- investigating Oct 22, 2026, 10:32 PM UTC
Our monitoring system detected a potential issue and our team is on it! We'll keep you posted as soon as we learn more.
- resolved Oct 22, 2026, 10:35 PM UTC
Services that were impacted are now running smoothly again.
Major October 22, 2026 Potential service disruption 2m
Started Oct 22, 2026, 10:23 PM UTC· resolved Oct 22, 2026, 10:25 PM UTC
- resolved Oct 22, 2026, 10:25 PM UTC
Services that were impacted are now running smoothly again.
Major October 21, 2026 PHP security vulnerabilities: Assessment and update preparations 3h 33m
Started Oct 21, 2026, 12:08 PM UTC· resolved Oct 21, 2026, 03:41 PM UTC
- investigating Oct 21, 2026, 12:11 PM UTC
The vulnerabilities have been reported as potentially allowing **unauthenticated remote code execution**—meaning an attacker could execute code on an affected server without first logging in. Further information is available in the [CERT-EU security advisory](https://cert.europa.eu/publications/security-advisories/2026-018). The [PHP security team](https://www.php.net/archive/2026.php#2026-10-20-1) has scheduled a security release for **21 October 2026 at 14:00 UTC**, with affected versions and technical details to be published alongside the updates. **Customers running PHP on their own VPS or dedicated server should prepare to update their installations.** For self-managed services, software updates within the server remain the responsibility of the customer or their system administrator. We recommend the following steps: - **Identify your PHP installations**, including versions used by individual websites, hosting control panels and containers. - **Install security updates as soon as they become available** from your operating system, package repository or control-panel vendor. Check the vendor’s advisory to confirm that the installed package addresses these CVEs. - **Restart the affected services or redeploy updated containers as required**, and verify that your websites are using the patched PHP runtime. - **If a fix is unavailable or cannot be applied promptly, consider temporarily restricting public access** to affected PHP applications until they can be secured. Updating a CMS or its plugins alone does not replace updating the underlying PHP runtime. Official resources for administrators: - [PHP installation and platform-specific guidance](https://www.php.net/manual/en/install.php) - [PHP supported versions and security-support lifecycle](https://www.php.net/supported-versions.php) - [Ubuntu Security Notices](https://ubuntu.com/security/notices) - [Debian security advisories and update information](https://www.debian.org/security/) The security and stability of our services remain our highest priority. Further updates will be published here.
- investigating Oct 21, 2026, 12:33 PM UTC
**🚨 Emergency security measure** As a precaution against the critical PHP vulnerabilities, we are temporarily shutting down the following services: - **Order API** - **Management API** - **Control Panel** We are awaiting the announced PHP security patches. Access will be restored once the necessary updates have been applied and verified. We will keep you informed through this status notice.
- resolved Oct 21, 2026, 03:41 PM UTC
✅ **All services restored** We have completed the required PHP security updates on all affected EDIS Global platform systems. Our **Control Panel, Order API and Management API** are back online, and all services are operating normally. Thank you for your patience during this precautionary shutdown. [View the status notice](https://status.edis.global/notices/u2tohtj9a3wg9mir-php-security-vulnerabilities-assessment-and-update-preparations)
Major October 5, 2026 Fiber cut on route, Serbia partially cut off 10h 19m
Started Oct 05, 2026, 08:38 PM UTC· resolved Oct 06, 2026, 06:58 AM UTC
- identified Oct 05, 2026, 08:38 PM UTC
Hello, We would like to inform you that we are currently experiencing a service-impacting fiber cut on the Hohenstadt ↔ Stuttgart route in Germany. The issue was identified earlier today and is affecting connectivity on this path to and from Serbia. Our NOC teams are working restore normal service. We will continue to monitor the situation closely and provide further updates as new information becomes available. Depending on where your networking route comes in, you may just experience packetloss. Please understand, a fibercut needs time to be fixed. So please expect downtime or packetloss throughout the night. Thank you for your understanding.
- resolved Oct 06, 2026, 06:58 AM UTC
The fiber cut is being worked on, but no services are impacted.
Major October 4, 2026 United Kingdom, London, Docklands: Network issues 21h 4m
Started Oct 04, 2026, 09:00 AM UTC· resolved Oct 05, 2026, 06:04 AM UTC
- investigating Oct 04, 2026, 09:45 AM UTC
We are currently experiencing network issues affecting our infrastructure in London Docklands, United Kingdom. Our network team is actively investigating the issue and working to isolate and resolve it as quickly as possible. During this time, customers in the affected location may experience intermittent connectivity issues or service disruptions. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
- resolved Oct 05, 2026, 06:04 AM UTC
We've now resolved the incident. Thanks for your patience.
Major October 1, 2026 Switzerland, Zurich: Network issues 2m
Started Oct 01, 2026, 09:31 AM UTC· resolved Oct 01, 2026, 09:34 AM UTC
- resolved Oct 01, 2026, 09:34 AM UTC
We've now resolved the incident. Thanks for your patience.
Major September 24, 2026 Poland: Intermittent Network Issues 2h 33m
Started Sep 24, 2026, 07:55 PM UTC· resolved Sep 24, 2026, 10:28 PM UTC
- investigating Sep 24, 2026, 07:55 PM UTC
Our monitoring system detected a potential issue and our team is on it! We'll keep you posted as soon as we learn more. We already contacted our carrier on site.
- resolved Sep 24, 2026, 10:28 PM UTC
We've now resolved the incident. Thanks for your patience.
Major September 18, 2026 Slovenia: Intermittent packet loss on some routes 25m
Started Sep 18, 2026, 03:19 PM UTC· resolved Sep 18, 2026, 03:45 PM UTC
- investigating Sep 18, 2026, 03:25 PM UTC
Root cause identified with an upstream provider. Team re-routed traffic, recovering from packet loss. We keep monitoring.
- resolved Sep 18, 2026, 03:45 PM UTC
We disabled Hurricane Electric routing entirely. We've now resolved the incident. Thanks for your patience.
Major September 17, 2026 Germany, Frankfurt: Network outage 53m
Started Sep 17, 2026, 06:04 AM UTC· resolved Sep 17, 2026, 06:57 AM UTC
- investigating Sep 17, 2026, 06:04 AM UTC
Our monitoring system detected a potential issue and our team is on it! We'll keep you posted as soon as we learn more.
- resolved Sep 17, 2026, 06:57 AM UTC
Services that were impacted are now running smoothly again.
Major September 14, 2026 Japan, Tokyo: Potential service disruption 4m
Started Sep 14, 2026, 08:55 AM UTC· resolved Sep 14, 2026, 08:59 AM UTC
- resolved Sep 14, 2026, 08:59 AM UTC
Services that were impacted are now running smoothly again.
Major August 24, 2026 Poland: intermittent network problems 4h 19m
Started Aug 24, 2026, 01:45 PM UTC· resolved Aug 24, 2026, 06:05 PM UTC
- investigating Aug 24, 2026, 01:45 PM UTC
We are currently experiencing network connectivity issues affecting services in our Warsaw, Poland location. Our network engineering team is actively investigating the issue and working to restore normal connectivity as quickly as possible. We apologize for any inconvenience and will provide further updates as more information becomes available.
- investigating Aug 24, 2026, 04:18 PM UTC
Our upstream provider has completed an emergency upgrade of the network infrastructure in Warsaw, which has significantly improved stability. The network is currently operational and has remained stable since the upgrade. Our engineers and the upstream provider continue to work on a permanent resolution. During this time, short periods of degraded performance or brief interruptions may still occur while additional remediation measures are being implemented. We will continue to monitor the situation closely and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding.
- resolved Aug 24, 2026, 06:05 PM UTC
We’ve now resolved the incident. Thank you for your patience.
Major August 21, 2026 Poland, Warsaw: Network Issues 18h 2m
Started Aug 21, 2026, 01:31 PM UTC· resolved Aug 22, 2026, 07:34 AM UTC
- investigating Aug 21, 2026, 01:31 PM UTC
We are currently experiencing network connectivity issues affecting services in our Warsaw, Poland location. Our network engineering team is actively investigating the issue and working to restore normal connectivity as quickly as possible. We apologize for any inconvenience and will provide further updates as more information becomes available.
- resolved Aug 21, 2026, 09:49 PM UTC
We've now resolved the incident. We will continue to monitor the Warsaw site closely throughout the weekend to ensure that stability is maintained. Thanks for your patience.
- investigating Aug 21, 2026, 10:46 PM UTC
We've confirmed an issue on the network; the Warsaw network is currently unstable, and we're working to resolve it.
- resolved Aug 22, 2026, 07:34 AM UTC
We've now resolved the incident. Thanks for your patience.
Major August 15, 2026 Network issue in some locations 21m
Started Aug 15, 2026, 08:31 AM UTC· resolved Aug 15, 2026, 08:53 AM UTC
- investigating Aug 15, 2026, 08:31 AM UTC
Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more. There are network issues in certain locations in Europe, so you may not be able to access your VPS portal at this time. ** Our team is addressing an issue with a host node with the highest priority.
- resolved Aug 15, 2026, 08:53 AM UTC
We've now resolved the incident. Thanks for your patience.
Major August 11, 2026 Switzerland, Zurich : Intermittent network issues 1h 13m
Started Aug 11, 2026, 05:54 PM UTC· resolved Aug 11, 2026, 07:07 PM UTC
- investigating Aug 11, 2026, 05:54 PM UTC
Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more. ** Our team is addressing an issue with a host node with the highest priority.
- investigating Aug 11, 2026, 06:46 PM UTC
They have started blocking the malicious traffic, and our network is starting to recover. Some users may still see elevated latency or intermittent errors while capacity returns to normal. Our team is actively working to bring the situation fully under control.
- resolved Aug 11, 2026, 07:07 PM UTC
We've now resolved the incident. Thanks for your patience.
Major July 30, 2026 Spain, Seville: Cooling issues 2h 35m
Started Jul 30, 2026, 08:31 PM UTC· resolved Jul 30, 2026, 11:06 PM UTC
- investigating Jul 30, 2026, 08:31 PM UTC
We are currently experiencing cooling system issues within the data center. Our engineering team is actively investigating the situation and working to restore normal operating conditions as quickly as possible. We are closely monitoring the environment and will provide further updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.
- investigating Jul 30, 2026, 09:56 PM UTC
Some services have now returned to normal operation, and temperatures at our Spain, Seville datacenter are going down. We will continue to provide updates as more information becomes available.
- resolved Jul 30, 2026, 11:06 PM UTC
Most services have now returned to normal operation, and temperatures at our Spain, Seville datacenter have stabilized. Thanks for your patience.
Major July 22, 2026 Denmark, Copenhagen: Network issues 1d 20h
Started Jul 22, 2026, 11:06 AM UTC· resolved Jul 24, 2026, 07:21 AM UTC
- investigating Jul 22, 2026, 11:06 AM UTC
Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more. ** Our team is addressing an issue with a host node with the highest priority.
- resolved Jul 24, 2026, 07:21 AM UTC
We've now resolved the incident. Thanks for your patience.
Major July 20, 2026 Host node reboots 2d 1h
Started Jul 20, 2026, 08:47 AM UTC· resolved Jul 22, 2026, 10:26 AM UTC
- investigating Jul 20, 2026, 08:47 AM UTC
We will be performing emergency maintenance on our host nodes to apply important system updates. As part of this maintenance, each host node will be rebooted after the updates have been installed. Virtual machines hosted on the affected nodes will experience a brief service interruption during the reboot process. The reboot should not take longer then 30 min. We will carry out the maintenance as quickly as possible to minimize downtime and appreciate your patience while these improvements are being completed. Thank you for your understanding.
- resolved Jul 22, 2026, 10:26 AM UTC
We've now resolved the incident. Thanks for your patience.
Major July 19, 2026 Italy, Sicily, Palermo: Temperature issues as a result of a partial power outage 8h 52m
Started Jul 19, 2026, 10:43 AM UTC· resolved Jul 19, 2026, 07:35 PM UTC
- investigating Jul 19, 2026, 10:43 AM UTC
We are currently experiencing a hardware issue on one of our host nodes. Our team is working closely with the data center to diagnose and resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to restore full service. We will provide further updates as soon as more information becomes available.
- investigating Jul 19, 2026, 11:02 AM UTC
We have identified the cause of the incident. The issue appears to be related to a power problem within the data center. Data center technicians are currently working to resolve the issue, and we are monitoring the situation closely. We will provide further updates as more information becomes available.
- resolved Jul 19, 2026, 07:35 PM UTC
We've now resolved the incident. Thanks for your patience.
Major July 14, 2026 United Kingdom, London: Hardware issues 1d 1h
Started Jul 14, 2026, 12:59 PM UTC· resolved Jul 15, 2026, 02:04 PM UTC
- investigating Jul 14, 2026, 12:59 PM UTC
We are currently experiencing a hardware issue on one of our host nodes. Our team is working closely with the data center to diagnose and resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to restore full service. We will provide further updates as soon as more information becomes available.
- investigating Jul 14, 2026, 02:50 PM UTC
Our investigation indicates that the host node has most likely experienced a complete hardware failure. We have arranged for a replacement server, which is expected to arrive tomorrow morning or, at the latest, by tomorrow afternoon. As soon as the replacement hardware is available, we will transfer the drives to the new server and work to restore the host node to service as quickly as possible. We sincerely apologize for the extended downtime and appreciate your patience while we work to resolve this issue. We will provide further updates as soon as more information becomes available.
- resolved Jul 15, 2026, 02:04 PM UTC
The technical issues have now been resolved. The host node is now running on the replacement hardware, and all affected servers are back online and operating normally. We sincerely apologize for the inconvenience and thank you for your patience and understanding throughout this incident.
Major July 14, 2026 Ubuntu Mirror Availability 12h 55m
Started Jul 14, 2026, 12:07 AM UTC· resolved Jul 14, 2026, 01:03 PM UTC
- investigating May 05, 2026, 07:43 AM UTC
We are currently observing recurring availability issues with official Ubuntu mirrors, which are intermittently affected by denial-of-service attacks (see: https://status.canonical.com/). To ensure successful deployments and reinstalls with Ubuntu, EDIS Global has temporarily disabled automatic updates during Ubuntu installations. We are monitoring the situation closely and will revert to the standard process once mirror stability improves.
Major July 9, 2026 Host Node Maintenance 11h 6m
Started Jul 09, 2026, 07:23 AM UTC· resolved Jul 09, 2026, 06:30 PM UTC
- investigating Jul 09, 2026, 07:23 AM UTC
We will be performing emergency maintenance on our host nodes to apply important system updates. As part of this maintenance, each host node will be rebooted after the updates have been installed. Virtual machines hosted on the affected nodes will experience a brief service interruption during the reboot process. We will carry out the maintenance as quickly as possible to minimize downtime and appreciate your patience while these improvements are being completed. Thank you for your understanding.
- resolved Jul 09, 2026, 06:30 PM UTC
We've now resolved the incident. Thanks for your patience.
Major July 7, 2026 Potential service disruption - Chile 33m
Started Jul 07, 2026, 02:30 PM UTC· resolved Jul 07, 2026, 03:04 PM UTC
- resolved Jul 07, 2026, 03:04 PM UTC
The issue seems to be resolved. Thanks for your patience. Network seems stable again. Still we have not yet got a response from our carrier.
Major June 24, 2026 Hungary: Intermittent routing issues 15m
Started Jun 24, 2026, 03:32 PM UTC· resolved Jun 24, 2026, 03:48 PM UTC
- investigating Jun 24, 2026, 03:32 PM UTC
Services in Hungary are partly not reachable. We're in contact with carrier in Hungary Updates will follow
- resolved Jun 24, 2026, 03:48 PM UTC
all services are back online again.
Major June 19, 2026 Czech Republic: Intermittent Routing Issues 2h 28m
Started Jun 19, 2026, 12:34 PM UTC· resolved Jun 19, 2026, 03:03 PM UTC
- investigating Jun 19, 2026, 12:34 PM UTC
We are currently investigating intermittent routing issues affecting connectivity in the Czech Republic. Our network team is actively working on the issue and taking corrective actions to restore normal service as quickly as possible.
- investigating Jun 19, 2026, 01:29 PM UTC
Network conditions have improved significantly and services currently appear stable. While we have not yet received final confirmation from our upstream provider that the issue has been fully resolved, we continue to monitor the situation closely. Further updates will be provided as they become available.
- resolved Jun 19, 2026, 03:03 PM UTC
The situation has remained stable since the incident was moved to the recovering state, and no further issues have been observed. We consider this incident resolved and will continue to monitor the network as part of our normal operations. We apologize for any inconvenience caused and thank you for your patience.
Major June 19, 2026 Czech Republic: Routing Issues on Cogent link 3m
Started Jun 19, 2026, 12:14 PM UTC· resolved Jun 19, 2026, 12:18 PM UTC
- investigating Jun 19, 2026, 12:14 PM UTC
Our monitoring system detected a potential issue and our team is on it! We'll keep you posted as soon as we learn more.
- resolved Jun 19, 2026, 12:18 PM UTC
Services that were impacted are now running smoothly again.