Docyt Outage History
Docyt is up right nowPingoru has recorded 13 incidents for Docyt: 7 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Minor June 8, 2026 Degraded Performance — Slow Response Times 8h 15m Web application
Started Jun 08, 2026, 09:28 AM UTC· resolved Jun 08, 2026, 05:43 PM UTC
- investigating Jun 08, 2026, 09:28 AM UTC
We're currently investigating an issue causing slower-than-normal response times across parts of our service. Some users may experience delays when loading pages or completing actions. Our team is actively working to identify the cause and restore full performance. We'll post updates here as we learn more.
- identified Jun 08, 2026, 09:37 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 08, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 08, 2026, 05:43 PM UTC
This incident has been resolved.
Major May 11, 2026 Business Intelligence module is temporarily down 39m Web application
Started May 11, 2026, 05:41 PM UTC· resolved May 11, 2026, 06:20 PM UTC
- identified May 11, 2026, 05:41 PM UTC
We have identified the root cause and expect it to be restored shortly
- monitoring May 11, 2026, 05:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 11, 2026, 06:20 PM UTC
This incident has been resolved.
Major April 15, 2026 Intermittent Slowness - Fix In Progress 1h 36m Web application, iOS app, Android app
Started Apr 15, 2026, 06:45 PM UTC· resolved Apr 15, 2026, 08:21 PM UTC
- investigating Apr 15, 2026, 06:45 PM UTC
Some users may experience slower than normal response times or occasional timeouts. We've identified a resource issue in one of our backend services and are deploying a fix. Your data is safe, and no action is needed on your end. We apologize for the inconvenience.
- investigating Apr 15, 2026, 07:20 PM UTC
We are continuing to investigate this issue.
- identified Apr 15, 2026, 07:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 15, 2026, 07:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 08:21 PM UTC
This incident has been resolved.
Major March 25, 2026 Unable to generate self-print check on some businesses 48m Web application
Started Mar 25, 2026, 06:51 PM UTC· resolved Mar 25, 2026, 07:40 PM UTC
- identified Mar 25, 2026, 06:51 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 25, 2026, 07:39 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 25, 2026, 07:40 PM UTC
This incident has been resolved.
Major March 18, 2026 AI processing for invoices and receipts is down 5d 12h Web application
Started Mar 18, 2026, 03:52 PM UTC· resolved Mar 24, 2026, 04:02 AM UTC
- investigating Mar 18, 2026, 03:52 PM UTC
We are currently investigating this issue.
- identified Mar 18, 2026, 03:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 18, 2026, 05:05 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 19, 2026, 05:14 AM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 24, 2026, 04:02 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 24, 2026, 04:02 AM UTC
This incident has been resolved.
Critical November 12, 2025 Users are not able to login in https://app.docyt.com 25m Web application
Started Nov 12, 2025, 09:01 AM UTC· resolved Nov 12, 2025, 09:27 AM UTC
- investigating Nov 12, 2025, 09:01 AM UTC
All the users are not able to login in https://app.docyt.com
- investigating Nov 12, 2025, 09:02 AM UTC
We are investigating and tentatively will be fixing this issue by 3:30 PM IST on 12-Nov-2025
- resolved Nov 12, 2025, 09:27 AM UTC
This incident has been resolved.
Major July 16, 2025 Audit Scan is under maintenance 1d 18h Web application
Started Jul 16, 2025, 01:20 PM UTC· resolved Jul 18, 2025, 07:50 AM UTC
- identified Jul 16, 2025, 01:20 PM UTC
Audit Scan is under maintenance. We are working hard on bringing back an enhanced experience for you.
- resolved Jul 18, 2025, 07:50 AM UTC
A fix has been deployed. Preliminary tests confirm that the root cause is now fixed.
Notice February 21, 2025 Some users are facing intermittent issues with their Dashboard and business settings page 11h 47m Web application
Started Feb 21, 2025, 04:04 PM UTC· resolved Feb 22, 2025, 03:52 AM UTC
- investigating Feb 21, 2025, 04:04 PM UTC
This issue has surfaced due to recent code changes. We are presently working on fixing the issue.
- resolved Feb 22, 2025, 03:52 AM UTC
This incident has been resolved.