DecisionRules incident

Database Outage of Mongo At...

Major Resolved View vendor source →

DecisionRules experienced a major incident on April 23, 2026 affecting Global Cloud Infrastructure (Global Cloud API) and Global Cloud Infrastructure (Dashboard) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 01:16 PM UTC
Resolved
Apr 23, 2026, 01:16 PM UTC
Duration
—
Detected by Pingoru
Apr 23, 2026, 01:16 PM UTC

Affected components

Global Cloud Infrastructure (Global Cloud API)Global Cloud Infrastructure (Dashboard)Global Cloud Infrastructure (DecisionRules Website)Misc (Audit Server)Misc (Distribution Server)Global Cloud Infrastructure (Global Cloud API)Misc (License Server)Misc (Audit Server)Misc (Distribution Server)

Update timeline

  1. resolved Apr 23, 2026, 01:16 PM UTC

    UPDATE: DecisionRules Global API is at 100% Capacity. All Regional Clouds, Private Managed Clouds and On-Premise installations are without downtime.