DatoCMS experienced a minor incident on September 27, 2026, lasting 3d 16h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 27, 2026, 12:00 AM UTC
We are currently investigating an issue with our email delivery service. At the moment, our platform is unable to send emails to customers. This affects all system-generated emails, including account verification emails and invitations to collaborate on projects. Until the issue is resolved, these emails will not be delivered. We will post an update as soon as we have more information. We apologize for the inconvenience.
- identified Sep 27, 2026, 12:00 AM UTC
Email delivery has resumed and should be working again. We are investigating whether we can add further safeguards to prevent re-occurrence.
- monitoring Sep 27, 2026, 10:51 AM UTC
Investigating — We are currently investigating an issue with our email delivery service. At the moment, our platform is unable to send emails to customers. This affects all system-generated emails, including account verification emails and invitations to collaborate on projects. Until the issue is resolved, these emails will not be delivered. We will post an update as soon as we have more information. We apologize for the inconvenience.
- resolved Sep 30, 2026, 04:43 PM UTC
The issue has been resolved.