Continu incident

SAML/SSO Login Failures

Minor Resolved View vendor source →

Continu experienced a minor incident on October 20, 2026 affecting Learn Web App - Asia/Pacific and Learn Web App - US, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 01:59 PM UTC
Resolved
Oct 20, 2026, 05:09 PM UTC
Duration
3h 10m
Detected by Pingoru
Oct 20, 2026, 01:59 PM UTC

Affected components

Learn Web App - Asia/PacificLearn Web App - US

Update timeline

  1. investigating Oct 20, 2026, 01:59 PM UTC

    We are currently investigating growing error rates regarding SAML/SSO based logins to Continu instances.

  2. identified Oct 20, 2026, 02:16 PM UTC

    We've identified the root cause and are working to remediate these issues.

  3. monitoring Oct 20, 2026, 02:22 PM UTC

    A fix has been pushed and we are seeing SSO login recovery.

  4. resolved Oct 20, 2026, 05:09 PM UTC

    This incident has been resolved.