Cloudflare experienced a critical incident on October 20, 2026 affecting Dashboard and Zero Trust, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 03:20 AM UTC
Cloudflare is investigating issues with Cloudflare WARP and Cloudflare Zero Trust. Cloudflare WARP and Zero Trust users may experience connectivity issues or a degraded Internet experience.
- investigating Oct 20, 2026, 03:47 AM UTC
We are continuing to investigate the issue.
- investigating Oct 20, 2026, 04:09 AM UTC
We are continuing to investigate the issue.
- investigating Oct 20, 2026, 04:22 AM UTC
We are continuing to investigate the issue.
- identified Oct 20, 2026, 04:40 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2026, 04:44 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 20, 2026, 05:46 AM UTC
The Cloudflare Access API continues to experience higher-than-normal error rates and increased latency. We are working to resolve the remaining API issues. Edge functionality, including Access logins and Cloudflare Secure Web Gateway connectivity, has been fully restored. We continue to monitor these services.
- monitoring Oct 20, 2026, 06:14 AM UTC
The Cloudflare Access API has been fully restored, with error rates and latency returning to normal levels. We continue to monitor these services.
- resolved Oct 20, 2026, 06:32 AM UTC
This incident has been resolved.