Cloud 66 incident

DigitalOcean servers unable to pull BuildGrid images

Minor Resolved View vendor source →

Cloud 66 experienced a minor incident on August 24, 2026 affecting Google Cloud Platform Google Cloud Storage, lasting 8d 16h. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 07:08 PM UTC
Resolved
Sep 02, 2026, 11:56 AM UTC
Duration
8d 16h
Detected by Pingoru
Aug 24, 2026, 07:08 PM UTC

Affected components

Google Cloud Platform Google Cloud Storage

Update timeline

  1. identified Aug 24, 2026, 07:08 PM UTC

    DigitalOcean's IPv6 range appears to be blocked from accessing Google Cloud Storage. This means CSv1 and CSv2 customers who have servers with public IPv6 addresses are currently unable to pull new BuildGrid images onto their servers.

  2. identified Aug 24, 2026, 07:24 PM UTC

    GCS confirmed that an internal issue is causing the DigitalOcean IPv6 range to be blocked, and is currently working on a resolution.

  3. identified Aug 25, 2026, 04:06 PM UTC

    We are still waiting on GCS to resolve the issue.

  4. identified Aug 26, 2026, 04:27 PM UTC

    GCS is rolling out a fix that is actively progressing across their production infrastructure. For system stability reasons, the rollout is estimated to be fully complete by August 28, 2026.

  5. identified Aug 29, 2026, 04:44 PM UTC

    GCS is still propagating the fix, but it has now proceeded enough such that images will eventually be pulled.

  6. monitoring Sep 01, 2026, 09:20 AM UTC

    GCS has mostly completed propagating the fix, and images should be pulled with relative ease. We are continuing to monitor the situation.

  7. resolved Sep 02, 2026, 11:56 AM UTC

    This incident has been resolved.