CatalystOne Outage History
CatalystOne is up right nowPingoru has recorded 13 incidents for CatalystOne: 13 in the last 12 months and 3 in the last 90 days.
Incidents, newest first
Minor September 15, 2026 Customers Using Job Requisitions May Experience Access Issues 21h 30m
Started Sep 15, 2026, 10:54 AM UTC· resolved Sep 16, 2026, 08:24 AM UTC
- resolved Sep 16, 2026, 08:24 AM UTC
The issue affecting Job Requisitions has been resolved. Users should now be able to access and load requisitions as expected. We apologise for any inconvenience caused and thank you for your patience.
Minor September 4, 2026 Mail delivery issues 2d 18h
Started Sep 04, 2026, 01:56 PM UTC· resolved Sep 07, 2026, 08:22 AM UTC
- resolved Sep 07, 2026, 08:22 AM UTC
We are pleased to inform you that the email delivery issue has now been resolved. Our email delivery provider, Mailgun, has confirmed that normal delivery has been restored, and all previously queued emails have been successfully processed and sent. We apologise for any inconvenience caused and thank you for your patience while the issue was being resolved.
Minor July 31, 2026 We are currently experiencing a system outage that is affecting the application. 49m
Started Jul 31, 2026, 11:15 AM UTC· resolved Jul 31, 2026, 12:04 PM UTC
- resolved Jul 31, 2026, 12:04 PM UTC
This problem is now resolved.
Minor June 18, 2026 Problems with APIs 3h 6m
Started Jun 18, 2026, 06:52 AM UTC· resolved Jun 18, 2026, 09:58 AM UTC
- resolved Jun 18, 2026, 09:58 AM UTC
This problem is now resolved.
Minor May 28, 2026 Issues with document preview functionality 3h 2m
Started May 28, 2026, 08:14 AM UTC· resolved May 28, 2026, 11:16 AM UTC
- resolved May 28, 2026, 11:16 AM UTC
The issue affecting document preview functionality has now been resolved. Documents can once again be previewed as expected. Please let us know if you experience any further issues
Minor May 7, 2026 Postponed release 22h 54m
Started May 07, 2026, 06:02 AM UTC· resolved May 08, 2026, 04:56 AM UTC
- resolved May 08, 2026, 04:56 AM UTC
The release was deployed to all customers yesterday evening.
Minor April 9, 2026 Emergency upgrade 197d 14h
Started Apr 09, 2026, 09:46 AM UTC· resolved Oct 24, 2026, 12:38 AM UTC
- investigating Apr 09, 2026, 09:46 AM UTC
To apply an emergency fix, we will restart your application within the next hour. This will result in a short downtime of a few minutes.
Minor April 8, 2026 Workflow service outage 20h 20m
Started Apr 08, 2026, 03:05 PM UTC· resolved Apr 09, 2026, 11:25 AM UTC
- resolved Apr 09, 2026, 11:25 AM UTC
The workflow issues experienced by some customers have now been resolved
Minor March 24, 2026 Some customers are having e-signing issues. 2h 32m
Started Mar 24, 2026, 10:45 AM UTC· resolved Mar 24, 2026, 01:17 PM UTC
- resolved Mar 24, 2026, 01:17 PM UTC
This is now fixed. If you still have problems, please contact Support
Minor February 26, 2026 Issue with mail sent to Microsoft mail addresses 239d 15h
Started Feb 26, 2026, 08:39 AM UTC· resolved Oct 24, 2026, 12:38 AM UTC
- investigating Feb 26, 2026, 08:39 AM UTC
We have identified that emails sent to hotmail.com, live.com, and outlook.com were temporarily blocked by our mail provider due to an issue on Microsoft’s side. The issue started on the evening of the 23rd and was resolved last evening. We are currently investigating whether the affected emails can be resent. Reference: https://learn.microsoft.com/en-us/answers/questions/5786144/all-sending-ips-temporarily-rate-limited-%28451-4-7
Minor January 19, 2026 Investigating an issue with signing via Signicat 3h 8m
Started Jan 19, 2026, 09:35 AM UTC· resolved Jan 19, 2026, 12:43 PM UTC
- resolved Jan 19, 2026, 12:43 PM UTC
The problem with signing through Signicat is now resolved.
Minor December 5, 2025 Temporary access issues 322d 15h
Started Dec 05, 2025, 09:14 AM UTC· resolved Oct 24, 2026, 12:38 AM UTC
- investigating Dec 05, 2025, 09:14 AM UTC
We are currently affected by an issue with an external provider, causing limited access to our applications. We are monitoring the situation and will share updates as soon as possible.
- investigating Dec 05, 2025, 09:19 AM UTC
Access to applications has been restored and services are currently stable. We continue to monitor the situation closely.
Minor November 18, 2025 Ongoing issue with access to applications 1h 5m
Started Nov 18, 2025, 12:13 PM UTC· resolved Nov 18, 2025, 01:18 PM UTC
- resolved Nov 18, 2025, 01:18 PM UTC
The issue with our third-party service, which affected access to the applications, has now been resolved. All services are back online and functioning normally again. Thank you for your patience.