CARFAX CA Outage History
CARFAX CA degraded · 1 active incident View live status →Pingoru has recorded 98 incidents for CARFAX CA: 98 in the last 12 months and 24 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 14 | 141 of 720 (20%) |
| May 2026 | 8 | 101 of 744 (14%) |
| June 2026 | 7 | 51 of 720 (7%) |
| July 2026 | 6 | 75 of 744 (10%) |
| August 2026 | 9 | 81 of 744 (11%) |
| September 2026 | 9 | 180 of 720 (25%) |
| October 2026 | 6 | 119 of 744 (16%) |
| November 2026 | 0 | 22 of 22 (100%) |
Incidents, newest first
Major April 16, 2026 Vehicle History Report PDF Generation 5h 41m Report Completion, Report Completion, Report Completion, CarfaxCanadaVehicleHistoryApi and 1 more
Started Apr 16, 2026, 02:43 PM UTC· resolved Apr 16, 2026, 08:25 PM UTC
- investigating Apr 16, 2026, 02:43 PM UTC
Severity 2 - We are currently investigating this issue. Vehicle History Report is available, but PDF generation for API users is currently unavailable.
- investigating Apr 16, 2026, 03:21 PM UTC
Severity 2 - We are currently investigating this issue. Vehicle History Report is available, but PDF generation for API users is currently unavailable. This may also be affecting report completion across all products.
- identified Apr 16, 2026, 06:57 PM UTC
Severity 2 - We are have identified an issue with one of our data providers and we are awaiting a fix. PDF generation for API users and report completion overall are still being affected.
- monitoring Apr 16, 2026, 07:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 08:25 PM UTC
This incident has been resolved.
Major April 13, 2026 Vehicle History Report PDF Generation 2h 17m CarfaxCanadaVehicleHistoryApi
Started Apr 13, 2026, 04:13 PM UTC· resolved Apr 13, 2026, 06:30 PM UTC
- investigating Apr 13, 2026, 04:13 PM UTC
Severity 2 - We are currently investigating this issue. Vehicle History Report is available, but PDF generation for API users is currently unavailable.
- monitoring Apr 13, 2026, 06:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2026, 06:30 PM UTC
This incident has been resolved.
Major April 12, 2026 Quebec Registration Unavailable 14h 46m Registration, Report Completion, Report Completion, Report Completion and 2 more
Started Apr 12, 2026, 02:42 AM UTC· resolved Apr 12, 2026, 05:29 PM UTC
- identified Apr 12, 2026, 02:42 AM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.
- identified Apr 12, 2026, 12:45 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 12, 2026, 05:29 PM UTC
This incident has been resolved.
Major April 10, 2026 GM Recalls Unavailable 4h 45m Recalls
Started Apr 10, 2026, 12:49 PM UTC· resolved Apr 10, 2026, 05:34 PM UTC
- identified Apr 10, 2026, 12:49 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports. This will occur for all GMC, Buick and Chevrolet VINs.
- monitoring Apr 10, 2026, 04:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 05:34 PM UTC
This incident has been resolved.
Major April 8, 2026 Ontario Liens Unavailable 1h 46m Ontario Liens, Liens, Report Completion, Report Completion and 3 more
Started Apr 08, 2026, 05:50 PM UTC· resolved Apr 08, 2026, 07:37 PM UTC
- identified Apr 08, 2026, 05:50 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario lien data will be pending.
- monitoring Apr 08, 2026, 06:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 07:37 PM UTC
This incident has been resolved.
Major April 7, 2026 Ontario Liens Unavailable 1h 22m Ontario Liens, Liens, Report Completion, Report Completion and 3 more
Started Apr 07, 2026, 12:25 PM UTC· resolved Apr 07, 2026, 01:47 PM UTC
- identified Apr 07, 2026, 12:25 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario lien data will be pending.
- monitoring Apr 07, 2026, 01:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2026, 01:47 PM UTC
This incident has been resolved.
Major April 3, 2026 Ontario Liens Unavailable 1d 1h Ontario Liens, Liens, Report Completion, Report Completion and 3 more
Started Apr 03, 2026, 03:26 PM UTC· resolved Apr 04, 2026, 04:31 PM UTC
- identified Apr 03, 2026, 03:26 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario lien data will be pending.
- identified Apr 03, 2026, 03:34 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 04, 2026, 04:31 PM UTC
This incident has been resolved.
Minor April 1, 2026 Ontario Liens Completion Delay 1h 59m Ontario Liens, Report Completion, Report Completion, Report Completion and 1 more
Started Apr 01, 2026, 03:42 PM UTC· resolved Apr 01, 2026, 05:41 PM UTC
- identified Apr 01, 2026, 03:42 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but Ontario lien data is experiencing delay.
- monitoring Apr 01, 2026, 04:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2026, 05:41 PM UTC
This incident has been resolved.
Major March 31, 2026 Ontario Registration Unavailable 38m Registration, Report Completion, Report Completion, Report Completion and 2 more
Started Mar 31, 2026, 06:52 PM UTC· resolved Mar 31, 2026, 07:31 PM UTC
- identified Mar 31, 2026, 06:52 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.
- monitoring Mar 31, 2026, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2026, 07:31 PM UTC
This incident has been resolved.
Major March 31, 2026 Ontario Registration Unavailable 48m Registration, Report Completion, Report Completion, Report Completion and 2 more
Started Mar 31, 2026, 03:52 PM UTC· resolved Mar 31, 2026, 04:40 PM UTC
- identified Mar 31, 2026, 03:52 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.
- monitoring Mar 31, 2026, 04:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2026, 04:40 PM UTC
This incident has been resolved.
Major March 27, 2026 Quebec Registration Unavailable 3h 33m Registration, Report Completion, Report Completion, Quebec Registration
Started Mar 27, 2026, 05:00 PM UTC· resolved Mar 27, 2026, 08:34 PM UTC
- identified Mar 27, 2026, 05:00 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.
- monitoring Mar 27, 2026, 08:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 27, 2026, 08:34 PM UTC
This incident has been resolved.
Major March 27, 2026 Ontario Registration Unavailable 8h 35m Registration, Report Completion, Report Completion, Ontario Registration
Started Mar 27, 2026, 04:38 PM UTC· resolved Mar 28, 2026, 01:13 AM UTC
- identified Mar 27, 2026, 04:38 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.
- monitoring Mar 28, 2026, 12:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 28, 2026, 01:13 AM UTC
This incident has been resolved.
Major March 27, 2026 Ontario Registration Unavailable 12m Registration, Report Completion, Report Completion, Report Completion and 2 more
Started Mar 27, 2026, 12:41 PM UTC· resolved Mar 27, 2026, 12:53 PM UTC
- identified Mar 27, 2026, 12:41 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.
- monitoring Mar 27, 2026, 12:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 27, 2026, 12:53 PM UTC
This incident has been resolved.
Major March 19, 2026 Atlantic Liens Unavailable 5m Liens, Atlantic Liens, Report Completion, Report Completion and 3 more
Started Mar 19, 2026, 08:40 PM UTC· resolved Mar 19, 2026, 08:46 PM UTC
- identified Mar 19, 2026, 08:40 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Atlantic lien data will be pending.
- resolved Mar 19, 2026, 08:46 PM UTC
This incident has been resolved.
Major March 19, 2026 Quebec Registration Unavailable 1h 35m Registration, Report Completion, Report Completion, Quebec Registration
Started Mar 19, 2026, 04:59 PM UTC· resolved Mar 19, 2026, 06:34 PM UTC
- identified Mar 19, 2026, 04:59 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.
- monitoring Mar 19, 2026, 06:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 06:34 PM UTC
This incident has been resolved.
Major March 18, 2026 Reports Pending on Various Provincial Registrations 2h 44m Alberta Registration, British Columbia Registration, Manitoba Registration, Report Completion and 12 more
Started Mar 18, 2026, 09:47 PM UTC· resolved Mar 19, 2026, 12:31 AM UTC
- investigating Mar 18, 2026, 09:47 PM UTC
Severity 1 - We are currently investigating the issue. Most newly run reports are pending on various provincial registrations.
- identified Mar 18, 2026, 10:18 PM UTC
Severity 1 - We have identified the issue and we are working towards a fix.
- identified Mar 18, 2026, 10:43 PM UTC
Severity 1 - We have identified that the issue lies with our data partner. We are awaiting a fix on their end. Most reports are currently pending on various provincial registrations.
- identified Mar 18, 2026, 11:33 PM UTC
Severity 1 - We are waiting on a fix from our data partner. We will update once again when there has been a significant improvement. Most reports are still pending on various provincial registrations.
- monitoring Mar 18, 2026, 11:53 PM UTC
Severity 1 - Our data partner has issued a fix and we are monitoring the results.
- resolved Mar 19, 2026, 12:31 AM UTC
Severity 1 - This incident is now resolved.
Minor March 18, 2026 Some Reports Pending on Various Provincial Registrations 25m Alberta Registration, British Columbia Registration, Manitoba Registration, Report Completion and 12 more
Started Mar 18, 2026, 08:09 PM UTC· resolved Mar 18, 2026, 08:35 PM UTC
- identified Mar 18, 2026, 08:09 PM UTC
Severity 2 - We have identified the issue and we are working towards a fix. Some reports are getting stuck pending on various provincial registrations.
- monitoring Mar 18, 2026, 08:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2026, 08:35 PM UTC
Severity 2 - This incident has been resolved. The affected reports are now complete, and all new requests are completing at the usual rate.
Major March 18, 2026 Quebec Registration Unavailable 5h 7m Registration, Report Completion, Report Completion, Quebec Registration
Started Mar 18, 2026, 01:42 PM UTC· resolved Mar 18, 2026, 06:49 PM UTC
- identified Mar 18, 2026, 01:42 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.
- monitoring Mar 18, 2026, 04:54 PM UTC
A fix has been implemented by our data provider and we are monitoring the results.
- resolved Mar 18, 2026, 06:49 PM UTC
This incident has been resolved.
Major March 16, 2026 Quebec Registration Unavailable 3h 53m Registration, Report Completion, Report Completion, Quebec Registration
Started Mar 16, 2026, 05:05 PM UTC· resolved Mar 16, 2026, 08:59 PM UTC
- identified Mar 16, 2026, 05:05 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.
- monitoring Mar 16, 2026, 08:07 PM UTC
Severity 2 - A fix has been implemented by our data provider and we are monitoring the results.
- resolved Mar 16, 2026, 08:59 PM UTC
This incident has been resolved.
Major March 14, 2026 Quebec Registration Unavailable 21h 18m Registration, Report Completion, Report Completion, Quebec Registration
Started Mar 14, 2026, 06:02 PM UTC· resolved Mar 15, 2026, 03:21 PM UTC
- identified Mar 14, 2026, 06:02 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.
- resolved Mar 15, 2026, 03:21 PM UTC
This incident has been resolved.
Major March 11, 2026 Multiple Provincial Liens Unavailable 1h 59m Ontario Liens, Alberta Liens, Report Completion, Report Completion and 3 more
Started Mar 11, 2026, 06:08 PM UTC· resolved Mar 11, 2026, 08:08 PM UTC
- investigating Mar 11, 2026, 06:08 PM UTC
Severity 2 - We are currently investigating this issue. Vehicle History Reports are available, but Alberta, Ontario and Manitoba lien data is pending.
- monitoring Mar 11, 2026, 07:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 11, 2026, 08:08 PM UTC
This incident has been resolved.
Major March 9, 2026 Alberta Registration Unavailable 2h 30m Alberta Registration, Registration, Report Completion, Report Completion
Started Mar 09, 2026, 01:16 PM UTC· resolved Mar 09, 2026, 03:46 PM UTC
- identified Mar 09, 2026, 01:16 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Alberta registration data will be pending.
- monitoring Mar 09, 2026, 03:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 09, 2026, 03:46 PM UTC
This incident has been resolved.
Major March 6, 2026 Alberta Liens Unavailable 3h 7m Alberta Liens, Liens, Report Completion, Lien Completion
Started Mar 06, 2026, 05:30 PM UTC· resolved Mar 06, 2026, 08:38 PM UTC
- identified Mar 06, 2026, 05:30 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Alberta lien data will be pending.
- monitoring Mar 06, 2026, 07:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2026, 08:38 PM UTC
This incident has been resolved.
Major March 6, 2026 Ontario Liens Unavailable 28m Ontario Liens, Liens, Report Completion, Report Completion and 1 more
Started Mar 06, 2026, 03:53 PM UTC· resolved Mar 06, 2026, 04:22 PM UTC
- identified Mar 06, 2026, 03:53 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario lien data will be pending.
- monitoring Mar 06, 2026, 04:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2026, 04:22 PM UTC
This incident has been resolved.
Major March 5, 2026 Nova Scotia Registration Unavailable 28m Registration, Report Completion, Report Completion, Nova Scotia Registration
Started Mar 05, 2026, 05:43 PM UTC· resolved Mar 05, 2026, 06:11 PM UTC
- identified Mar 05, 2026, 05:43 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Nova Scotia registration data will be pending.
- monitoring Mar 05, 2026, 05:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 06:11 PM UTC
This incident has been resolved.