Bynder Outage History
Bynder is up right nowPingoru has recorded 53 incidents for Bynder: 43 in the last 12 months and 13 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 82 of 720 (11%) |
| May 2026 | 1 | 13 of 744 (2%) |
| June 2026 | 4 | 6 of 720 (1%) |
| July 2026 | 4 | 6 of 744 (1%) |
| August 2026 | 4 | 43 of 744 (6%) |
| September 2026 | 3 | 3 of 720 (0%) |
| October 2026 | 6 | 11 of 592 (2%) |
Incidents, newest first
Minor April 16, 2026 Open Asset Bank Portals Inaccessible 1h 3m Asset Library, Global, US Only, EU Only
Started Apr 16, 2026, 04:06 PM UTC· resolved Apr 16, 2026, 05:10 PM UTC
- investigating Apr 16, 2026, 04:06 PM UTC
Customers using an Open Asset Bank, where parts of the DAM are accessible without logging in, may currently experience issues accessing it. Our technical teams are investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience caused.
- resolved Apr 16, 2026, 05:10 PM UTC
This incident has been resolved.
Minor April 9, 2026 Issues with loading of metaproperty options during upload in all regions 2h 13m Uploads
Started Apr 09, 2026, 04:35 PM UTC· resolved Apr 09, 2026, 06:49 PM UTC
- investigating Apr 09, 2026, 04:35 PM UTC
We’re currently investigating reports of issues affecting the loading of metaproperty options during upload in all regions. Users may experience during upload or edit that metaproperty options will not display. Our team is working to identify the cause and will share updates as soon as possible.
- identified Apr 09, 2026, 04:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 09, 2026, 05:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 09, 2026, 06:49 PM UTC
This incident has been resolved.
Major April 1, 2026 Issues with Public Links in Global region 5h 42m DAT
Started Apr 01, 2026, 10:10 AM UTC· resolved Apr 01, 2026, 03:52 PM UTC
- investigating Apr 01, 2026, 10:10 AM UTC
We’re currently investigating reports of issues affecting Public Links in our Global region. Users may experience Public Links (including DAT) not loading. The user might see a 50x error instead. Our team is working to identify the cause and will share updates as soon as possible.
- identified Apr 01, 2026, 11:08 AM UTC
We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed.
- monitoring Apr 01, 2026, 03:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2026, 03:52 PM UTC
This incident has been resolved.
Minor March 27, 2026 Issues with Asset Bank in US region 48m Asset Library
Started Mar 27, 2026, 01:42 PM UTC· resolved Mar 27, 2026, 02:31 PM UTC
- investigating Mar 27, 2026, 01:42 PM UTC
We’re currently investigating reports of issues affecting the Asset Bank in the US region. Users may experience delays with assets showing up in Asset Bank after downloading. Our team is working to identify the cause and will share updates as soon as possible.
- resolved Mar 27, 2026, 02:31 PM UTC
This incident has been resolved.
Minor February 27, 2026 Intermittent timeouts in Global region 1h 21m Global
Started Feb 27, 2026, 11:22 AM UTC· resolved Feb 27, 2026, 12:44 PM UTC
- identified Feb 27, 2026, 11:22 AM UTC
We’re currently investigating reports of intermittent time outs errors (504) in the Global region. Users may experience their portals being slow to respond or timing out. Our team has identified the cause and it's working on a resolution.
- monitoring Feb 27, 2026, 11:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2026, 12:44 PM UTC
This incident has been resolved.
Major February 11, 2026 Issues with portal performance in all regions 2h 4m Global, US Only, EU Only
Started Feb 11, 2026, 12:11 PM UTC· resolved Feb 11, 2026, 02:15 PM UTC
- investigating Feb 11, 2026, 12:11 PM UTC
We’re currently investigating reports of degraded performance in all regions. Users may experience slowness or time-out errors when using the platform. Our team is working to identify the cause and will share updates as soon as possible.
- investigating Feb 11, 2026, 12:19 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 11, 2026, 01:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2026, 02:15 PM UTC
This incident has been resolved.
Minor February 10, 2026 Issues with portals loading 52m Global, US Only, EU Only
Started Feb 10, 2026, 09:01 PM UTC· resolved Feb 10, 2026, 09:54 PM UTC
- investigating Feb 10, 2026, 09:01 PM UTC
We’re currently investigating reports of issues affecting loading of portals. Users may experience being unable to access the login page of their portal or have difficulty loading the asset bank. Our team is working to identify the cause and will share updates as soon as possible.
- investigating Feb 10, 2026, 09:33 PM UTC
The current issues being able to access portals is related to a current DNS issue with our service provider. We are in contact with the service provider regarding this issue. We will provide an update as soon as we can.
- resolved Feb 10, 2026, 09:54 PM UTC
DNS resolution issues prevented services from being reached. The issue has been resolved. Services are working as expected.
Minor February 5, 2026 Issues with portals in Global 48m Global
Started Feb 05, 2026, 03:44 PM UTC· resolved Feb 05, 2026, 04:33 PM UTC
- investigating Feb 05, 2026, 03:44 PM UTC
We’re currently investigating reports of degraded performance affecting our global region. Users may experience page-loading delays. Our team is working to identify the cause and will share updates as soon as possible
- resolved Feb 05, 2026, 04:33 PM UTC
An unexpected spike in traffic caused resource limits to be reached. The issue has been resolved. All services are working as expected
Minor February 3, 2026 Issues with uploads in Global 18h 31m Uploads
Started Feb 03, 2026, 09:46 PM UTC· resolved Feb 04, 2026, 04:17 PM UTC
- investigating Feb 03, 2026, 09:46 PM UTC
We’re currently investigating reports of issues affecting uploads in Global. Users may experience a few assets getting stuck in conversion during batch upload. While most files are processing normally, we are seeing instances where specific assets may become stuck in the "Processing" stage. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, If you encounter a stuck file, please save your successfully processed assets and attempt to re-upload the specific file that stalled.
- resolved Feb 04, 2026, 04:17 PM UTC
This incident has been resolved.
Minor January 30, 2026 Issues with Asset Conversion in US/EU/Global region 1h 34m Asset Library, Uploads
Started Jan 30, 2026, 09:25 AM UTC· resolved Jan 30, 2026, 10:59 AM UTC
- investigating Jan 30, 2026, 09:25 AM UTC
We’re currently investigating reports of issues affecting the conversion of PDF and AI files in all regions. Users may experience lack of previews and thumbnails in the Asset Bank after uploading. Users may also experience Assets being stuck in the processing stage Our team is working to identify the cause and will share updates as soon as possible.
- investigating Jan 30, 2026, 09:30 AM UTC
We are continuing to investigate this issue.
- resolved Jan 30, 2026, 10:59 AM UTC
The issue has been resolved. All services are working as expected.
Notice January 13, 2026 Issues with uploads in EU region 3m Uploads, EU Only
Started Jan 13, 2026, 04:41 PM UTC· resolved Jan 13, 2026, 04:45 PM UTC
- monitoring Jan 13, 2026, 04:41 PM UTC
Users might have experienced uploads hanging on converting. We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.
- resolved Jan 13, 2026, 04:45 PM UTC
The issue has been resolved. All services are working as expected.
Minor December 8, 2025 Issues with Similarity Search on the Global region 1d 18h AI search experience
Started Dec 08, 2025, 03:26 PM UTC· resolved Dec 10, 2025, 09:56 AM UTC
- investigating Dec 08, 2025, 03:26 PM UTC
We’re currently investigating reports of issues affecting the indexing of newly uploaded assets in the Similarity Search, on the Global region. Users may experience newly uploaded assets not being available in Similarity Search. Existing assets can still be searched. Our team is working to identify the cause and will share updates as soon as possible.
- identified Dec 08, 2025, 06:10 PM UTC
Our team has released a fix that resolves the issue for newly uploaded assets. Previously uploaded assets may still be unindexed for Similarity Search. Our team continues to work on this issue.
- monitoring Dec 09, 2025, 05:15 PM UTC
Newly uploaded assets continue to be index properly. Previously uploaded assets are being indexed by our teams.
- resolved Dec 10, 2025, 09:56 AM UTC
The issue has been resolved. All services are working as expected.
Minor December 5, 2025 Issues with logins in the US East region 1h 5m US Only
Started Dec 05, 2025, 09:43 AM UTC· resolved Dec 05, 2025, 10:48 AM UTC
- investigating Dec 05, 2025, 09:43 AM UTC
We’re currently investigating reports of login issues in the US East region. Users may experience errors in logging in and delays. Our team is working to identify the cause and will share updates as soon as possible.
- monitoring Dec 05, 2025, 09:58 AM UTC
We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.
- resolved Dec 05, 2025, 10:48 AM UTC
The issue has been resolved. All services are working as expected.
Minor November 28, 2025 Issues with Bynder platform services in the US east region 1h 6m Asset Library, Global
Started Nov 28, 2025, 01:16 PM UTC· resolved Nov 28, 2025, 02:22 PM UTC
- investigating Nov 28, 2025, 01:16 PM UTC
We’re currently investigating reports of issues affecting Bynder services in the US east region. Users might not be able to log onto the Bynder platform. Our team is working to identify the cause and will share updates as soon as possible. Note: The delivery of assets is NOT impacted. DAT links and public links are operational
- identified Nov 28, 2025, 01:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 28, 2025, 01:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 28, 2025, 02:22 PM UTC
This incident has been resolved.
Minor November 25, 2025 Embedded Youtube content may not display on Homepage or inside CX for User Community Content 16h 43m Asset Library, Brand Guidelines
Started Nov 25, 2025, 03:57 PM UTC· resolved Nov 26, 2025, 08:41 AM UTC
- investigating Nov 25, 2025, 03:57 PM UTC
Embedded Youtube videos may not display on your Homepage or inside CX for User Community Content, such as guides or landing pages. Our tech teams are working hard on having this resolved as quickly as possible.
- identified Nov 25, 2025, 08:23 PM UTC
The issue has been identified and a fix will be implemented tomorrow (CET time).
- resolved Nov 26, 2025, 11:51 AM UTC
This incident has been resolved.
Minor November 5, 2025 Issues with degraded performance in EU-Only 2h 28m Asset Library, EU Only
Started Nov 05, 2025, 10:02 AM UTC· resolved Nov 05, 2025, 12:30 PM UTC
- investigating Nov 05, 2025, 10:02 AM UTC
We’re currently investigating reports of issues affecting performance in our EU-Only region. Users may experience Asset thumbnails not loading. Our team is working to identify the cause and will share updates as soon as possible.
- identified Nov 05, 2025, 11:49 AM UTC
We have identified the issue, which is related to a specific configuration setting and affects only a single customer in the EU-Only region.
- monitoring Nov 05, 2025, 01:21 PM UTC
We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.
- resolved Nov 05, 2025, 03:04 PM UTC
The issue has been resolved. All services are working as expected.
Minor November 3, 2025 Issues with uploads and thumbnail generation in Global portals 1h 18m Asset Library, Uploads, Global
Started Nov 03, 2025, 06:18 PM UTC· resolved Nov 03, 2025, 07:36 PM UTC
- investigating Nov 03, 2025, 06:18 PM UTC
We’re currently investigating reports of issues affecting asset uploads and thumbnail generation in Global portals. Users may experience an error uploading assets or uploaded assets displaying without a thumbnail. Our team is working to identify the cause and will share updates as soon as possible.
- monitoring Nov 03, 2025, 07:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 03, 2025, 07:36 PM UTC
The issue has been resolved. All services are working as expected.
Notice October 20, 2025 Multiple services impacted due AWS platform outage - Global Region 1d
Started Oct 20, 2025, 10:32 AM UTC· resolved Oct 21, 2025, 11:25 AM UTC
- monitoring Oct 20, 2025, 10:32 AM UTC
At approximately 11:00 Monday (CET) AWS has confirmed a widespread outage affecting at least 22 AWS services in the Bynder Global region. This is impacting both internal and customer-facing services that depend on these components. AWS has deployed an initial fix, and some recovery is being observed, but there is no ETA for full resolution. More information is available on the AWS Health Dashboard. A fix has been deployed and we are noticing services should be working as expected, but we are monitoring the results to ensure full recovery.
- monitoring Oct 21, 2025, 08:20 AM UTC
The issue has now been resolved and all the services should be working as expected. We will keep monitoring the results throughout the day to ensure full recovery.
- resolved Oct 21, 2025, 11:25 AM UTC
This incident has been resolved.
Minor October 20, 2025 Degraded performance in Global Region, multiple services affected 1d 8h Global, DAT
Started Oct 20, 2025, 10:31 AM UTC· resolved Oct 21, 2025, 07:10 PM UTC
- monitoring Oct 20, 2025, 10:31 AM UTC
At 9 am CET we noticed degraded performance with multiple services for the Bynder Global Region. At 11:30 am CET we noticed the service started recovering and service should start working as expected again. Customer may notice delays in Assets being appearing in the Asset Bank. We continue to monitor the issue and will share further updates as they are available.
- monitoring Oct 20, 2025, 12:14 PM UTC
The issue of Assets being delayed in appearing in the Asset Bank has been resolved.
- investigating Oct 20, 2025, 02:39 PM UTC
We are currently investigating the issue of degraded performance with multiple services for the Bynder Global Region.
- investigating Oct 20, 2025, 03:07 PM UTC
We are currently looking into the loading of thumbnails for our global cluster. This seems to be related to the AWS outage today.
- investigating Oct 20, 2025, 04:17 PM UTC
The current issue with thumbnails is related to the ongoing AWS incident. That our team is currently monitoring the issue and awaiting further resolution from AWS.
- investigating Oct 20, 2025, 06:41 PM UTC
We are currently experiencing delays in newly uploaded assets displaying within portals. Our team is currently investigating this. Thumbnails for existing assets may also not display due to the ongoing AWS incident. AWS is already seeing improvement after releasing some mitigations. Our team continues to monitor the situation.
- identified Oct 20, 2025, 08:41 PM UTC
The issue surrounding delays for uploaded assets appearing in the asset bank has been resolved. We will continue to monitor this situation. There are still ongoing issues related to displaying of thumbnails for certain customers due to the ongoing AWS incident. Our team is still looking into this with AWS at this time.
- monitoring Oct 21, 2025, 11:24 AM UTC
The issue surrounding delays for uploaded assets appearing in the asset bank has been resolved. We will continue to monitor this situation.
- monitoring Oct 21, 2025, 06:14 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 07:10 PM UTC
This incident has been resolved.
Minor September 30, 2025 Issues with Collections in Global 17m Collections, Global
Started Sep 30, 2025, 02:29 PM UTC· resolved Sep 30, 2025, 02:47 PM UTC
- investigating Sep 30, 2025, 02:29 PM UTC
We’re currently investigating reports of issues affecting Collections in Global portals. Users may experience Collections not loading and will see a grey box instead. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, the Collections within the Collections page may not load, please watch here for further updates.
- identified Sep 30, 2025, 02:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 30, 2025, 02:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2025, 02:47 PM UTC
This incident has been resolved.
Minor September 25, 2025 Issues with asset uploads in Global 2h 14m Asset Library, Global
Started Sep 25, 2025, 08:25 PM UTC· resolved Sep 25, 2025, 10:39 PM UTC
- investigating Sep 25, 2025, 08:25 PM UTC
We’re currently investigating reports of issues affecting asset uploads in the Global region. Users may experience delays or errors while uploading assets to portals in the Global region. Our team is working to identify the cause and will share updates as soon as possible.
- monitoring Sep 25, 2025, 09:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2025, 10:39 PM UTC
This incident has been resolved.
Minor September 25, 2025 Issues with downloads in global region 3h 37m Downloads, Global
Started Sep 25, 2025, 11:47 AM UTC· resolved Sep 25, 2025, 03:24 PM UTC
- investigating Sep 25, 2025, 11:47 AM UTC
We’re currently investigating reports of issues affecting downloads in our global region. Users may experience (batch) downloads not starting. Our team is working to identify the cause and will share updates as soon as possible.
- identified Sep 25, 2025, 11:53 AM UTC
We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed.
- monitoring Sep 25, 2025, 12:00 PM UTC
We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.
- resolved Sep 25, 2025, 03:24 PM UTC
This incident has been resolved.
Minor September 23, 2025 Issues with asset upload delays to portals in Global portals 2h 39m Asset Library, Global
Started Sep 23, 2025, 10:14 PM UTC· resolved Sep 24, 2025, 12:53 AM UTC
- investigating Sep 23, 2025, 10:14 PM UTC
We're currently investigating reports of asset upload delays to portals in our global environment. If you're affected, you may experience a delay in assets becoming available in your portals after you upload them. Our team is working to identify the cause and will share an update as soon as we have more information. There is no need to re-upload your assets, even if they do not immediately display in the asset bank. They will be processed and displayed as soon as the issue is resolved.
- identified Sep 23, 2025, 11:06 PM UTC
We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed. There is no need to re-upload your assets, even if they do not immediately display in the asset bank. They will be processed and displayed as soon as the issue is resolved.
- monitoring Sep 23, 2025, 11:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2025, 12:53 AM UTC
This incident has been resolved. Assets should show up after upload as normal
Minor September 8, 2025 Degraded performance with Asset Bank in Global region 2h 13m Asset Library
Started Sep 08, 2025, 03:13 PM UTC· resolved Sep 08, 2025, 05:27 PM UTC
- investigating Sep 08, 2025, 03:13 PM UTC
We are currently experiencing issues with Asset Bank on the services in the Global region. It might happen to portals in this region that new assets might not being visible in the asset bank. We are working hard on the solution of this problem and will keep you updated on the progress.
- monitoring Sep 08, 2025, 04:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2025, 05:27 PM UTC
This incident has been resolved.
Minor August 26, 2025 Degraded performance with the header 1d 4h Asset Library
Started Aug 26, 2025, 08:04 AM UTC· resolved Aug 27, 2025, 12:26 PM UTC
- investigating Aug 26, 2025, 08:04 AM UTC
We are currently experiencing issues with the header (navigation) on different services. The header may become invisible randomly on portals. We are working diligently on solving this problem and will keep you updated on our progress.
- identified Aug 26, 2025, 10:27 AM UTC
The issue has been identified and resolved. The header (navigation) is now functional, except for the notification bell icon located at the top right. The notification bell icon is currently visible but not yet functional. We are still working on implementing this feature and will provide an update once it is fully operational.
- resolved Aug 27, 2025, 12:26 PM UTC
All services, including those behind the bell icon, are now functioning as they should.