Blockdaemon incident
[Solana Mainnet] - Degraded Performance on Universal API
Blockdaemon experienced a minor incident on September 2, 2026 affecting Blockdaemon Universal API and Solana, lasting 7d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2026, 06:12 PM UTC
Blockdaemon is currently investigating degraded performance and increased latency affecting the Universal API on Solana Mainnet. Specifically, customers may experience issues retrieving older blocks. We are actively working to identify the root cause and restore full performance as quickly as possible. We will provide further updates as our investigation progresses. If you have any questions or concerns, please reach out to your Customer Success Manager.
- identified Sep 03, 2026, 03:16 PM UTC
We have identified an unusual spike in traffic as the contributing factor to the degraded performance and increased latency on the Universal API for Solana Mainnet. While the service is operating as expected, our team is actively drilling into the root cause of this traffic anomaly and will provide further updates as our investigation progresses. If you have any questions or concerns, please reach out to your Customer Success Manager.
- monitoring Sep 04, 2026, 02:54 PM UTC
We would like to inform you that a fix has been implemented for the issue affecting the performance of Universal API on Solana Mainnet, and we are currently monitoring the service to ensure stability. We will provide further updates once the monitoring period is complete and the issue is fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or need assistance, please feel free to reach out to your Customer Success Manager! Thank you for your understanding!
- resolved Sep 10, 2026, 12:13 PM UTC
We are pleased to inform you that the issue affecting Universal API for Solana Mainnet has been resolved, and the service is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the matter. If you have any further questions or concerns, please don’t hesitate to reach out to your Customer Success Manager! Thank you for your understanding!