BetterCloud incident

"Create User" Actions in Workflows may stall or fail

Notice Resolved View vendor source →

BetterCloud experienced a notice incident on October 6, 2026 affecting Workflows, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 08:47 PM UTC
Resolved
Oct 07, 2026, 08:56 PM UTC
Duration
1d
Detected by Pingoru
Oct 06, 2026, 08:47 PM UTC

Affected components

Workflows

Update timeline

  1. monitoring Oct 06, 2026, 08:47 PM UTC

    We have identified and resolved an issue that caused certain "Create User" Actions to stall or fail for a subset of customers. We are currently monitoring for stability. If you have any questions, please contact our Support Team at [email protected]

  2. monitoring Oct 07, 2026, 01:12 PM UTC

    We have monitored our services for stability and are confident this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at [email protected]

  3. resolved Oct 07, 2026, 08:56 PM UTC

    This incident has been resolved.