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Basecone is up

No incidents right now.

Official status page: https://status.basecone.com · Polled every 5 minutes · 19 components tracked

Basecone is operational right now. Last checked just now; the most recent incident resolved 3d ago.

Real-time Basecone status, recent outages, and incident history — pulled directly from Basecone's official status page at https://status.basecone.com every 5 minutes. Pingoru tracks 19 Basecone services and has captured 6 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Basecone reports a new incident — free for 3 monitors, no credit card.

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Basecone uptime 99.65% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 17m
    Started Oct 02, 2026, 07:25 AM UTC · Resolved Oct 02, 2026, 10:43 AM UTC
    Document Processing Service
    Timeline · 3 updates
    • investigating · Oct 02, 2026, 07:25 AM UTC

      we are currently looking into the issue.

    • identified · Oct 02, 2026, 07:45 AM UTC

      The issue has been identified and a fix is being deployed, new documents will be tagged succesfully old ones are in the process of being retagged.

    • resolved · Oct 02, 2026, 10:43 AM UTC

      Affected documents are currently being reprocessed and will be ready to be booked shortly. Removing them from the uploadscreen.

    Latest: Affected documents are currently being reprocessed and will be ready to be booked shortly. Removing them from the uploadscreen.

  2. Resolved 15m
    Started Aug 24, 2026, 03:10 PM UTC · Resolved Aug 24, 2026, 03:25 PM UTC
    Document Processing Service
    Timeline · 3 updates
    • identified · Aug 24, 2026, 03:10 PM UTC

      You can experience documents not being shown in Basecone or not uploaded. We have found the server problem and are solving the issue at this moment.

    • monitoring · Aug 24, 2026, 03:19 PM UTC

      A fix has been implemented and we are monitoring the details, it may take a moment before older tagged and uploaded documents appear.

    • resolved · Aug 24, 2026, 03:25 PM UTC

      The fix has been deployed and we are seeing services returning to normal. You can start uploading documents again and looking up documents in the archive should also be possible again. Older documents are still being processed and might take a while to be shown. If a document failed to upload completely please re-upload the document again for successful processing.

    Latest: The fix has been deployed and we are seeing services returning to normal. You can start uploading documents again and looking up documents in the archive should also be possible ag…

  3. Resolved 7h 9m
    Started Aug 21, 2026, 08:00 AM UTC · Resolved Aug 21, 2026, 03:10 PM UTC
    WebPortal
    Timeline · 2 updates
    • investigating · Aug 21, 2026, 08:00 AM UTC

      We are investigating the cause for the disconnections and the trouble with making a booking for Multivers connections.

    • resolved · Aug 21, 2026, 03:10 PM UTC

      The issue has been resolved, bookings should be possible again and connection new administrations as well. If you get the message of being disconnected please reconnect your synchronization user and if you have a booking role please check the connection for you own role as well. If you do not know how to do this you can find more information on our knowledgebase support.basecone.com. We will continue to monitor the situation. If you still experience problems when booking please check the Exact status page for any status updates or problems regarding Multivers.

    Latest: The issue has been resolved, bookings should be possible again and connection new administrations as well. If you get the message of being disconnected please reconnect your synchr…

  4. Resolved 22m
    Started Jul 30, 2026, 07:53 AM UTC · Resolved Jul 30, 2026, 08:16 AM UTC
    WebPortal
    Timeline · 2 updates
    • investigating · Jul 30, 2026, 07:53 AM UTC

      we are looking into the problem at this moment

    • resolved · Jul 30, 2026, 08:16 AM UTC

      The problem has been identified and has been resolved. The issue was a faulty import server in the tagservice causing problems . Which in turn showed as slowness for the document being tagged or if a request was denied a 500 error message for the user.

    Latest: The problem has been identified and has been resolved. The issue was a faulty import server in the tagservice causing problems . Which in turn showed as slowness for the document b…

  5. Resolved 52m
    Started Jul 14, 2026, 11:13 AM UTC · Resolved Jul 14, 2026, 12:05 PM UTC
    WebPortal
    Timeline · 2 updates
    • investigating · Jul 14, 2026, 11:13 AM UTC

      We are looking into the a problemen with the tagging of documents, these appear either very slowly in the postingscreen or do not appear at all and keep the status of processing.

    • resolved · Jul 14, 2026, 12:05 PM UTC

      A solution has been impelmented and the scanning and reappearing of documents should return to normal shortly all tagged document will be scanned and placed in the booking que.

    Latest: A solution has been impelmented and the scanning and reappearing of documents should return to normal shortly all tagged document will be scanned and placed in the booking que.

See the full Basecone outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Basecone outage history →

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Outage history

Past 90 days · 6 incidents View full outage history →