Bandwidth experienced a major incident on October 14, 2026 affecting MMS Messaging (MM4), lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
MMS Messaging (MM4)
Update timeline
- investigating Oct 14, 2026, 09:16 PM UTC
Bandwidth teams are investigating delays in MMS messages to T-Mobile and Verizon destinations. Specifically Long Code 10DLC.
- monitoring Oct 15, 2026, 02:32 AM UTC
Teams are observing expected delivery of messages and will monitor for stability.
- resolved Oct 15, 2026, 03:45 AM UTC
This incident has been resolved.