Bandwidth experienced a notice incident on October 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 03, 2026, 08:05 PM UTC
For a brief period of time calls transversing across our Brussels Datacenter may have failed to complete as expected. We are currently observing expected network behavior and consider this incident resolved.
- postmortem Oct 05, 2026, 11:28 AM UTC
Bandwidth has concluded its investigation of this issue and determined that between 12:13 UTC and 12:37 UTC on October 3, 2026, Voice service for calls traversing the Brussels data center experienced intermittent dropped calls. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.