Bandwidth experienced a notice incident on October 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 02, 2026, 01:53 PM UTC
During a scheduled maintenance window, inbound calls for some customers did not deliver as expected. These calls failed to complete as expected during the impact window. We have sense observed expected network behavior, and consider this incident resolved.
- postmortem Oct 07, 2026, 08:25 AM UTC
Between 03:15 UTC and 03:30 UTC on October 2nd, inbound voice calls were unable to be completed. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [https://www.bandwidth.com/support/en/articles/17429376-20261002-voice-inbound-proxy-403-rejections-during-acl-reload-window](https://www.bandwidth.com/support/en/articles/17429376-20261002-voice-inbound-proxy-403-rejections-during-acl-reload-window). We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.