Array had 70 outages in the last 2 years totaling 51h 30m of downtime — averaging 2.9 incidents per month.
There were 70 Array outages since October 30, 2025 totaling 51h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have been notified of a potential issue affecting sandbox APIs and are investigating.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We are investigating an issue with blank offers being returned for Offers engine
We are continuing to work on this issue. We will provide update shortly.
We are continuing to work on this issue. We will provide update shortly.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We are continuing to investigate this issue.
This incident has been resolved.
Some white label sites experienced a brief outage that was resolved within 2 minutes. All services are operating normally.
We have been notified of a potential issue and are investigating.
We are currently investigating an issue affecting Privacy Protect components.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently monitoring an issue that was impacting multiple services.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We are continuing to investigate this issue.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We are continuing to investigate this issue.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We currently monitoring and investigating the root cause.
We currently monitoring and investigating the root cause behind this issue.
We have been notified of a potential issue and are investigating.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We've identified an issue with our TUI connection and are continuing to investigate.
We are continuing to investigate this issue.
We're in the process of performing updates to our connection.
A fix has been implemented and all systems are back to normal.
We have been notified of a potential issue with Score Simulator having loading issues for some clients.
We are continuing to investigate this issue.
This incident has been resolved.
We have been notified of a potential issue that might be affecting white label clients and are investigating.
This incident has been resolved.
We have been notified of a potential issue regarding Equifax that would impact reports. We are currently investigating.
Equifax results are back to normal and we are monitoring to confirm continued stability.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We have been notified of a potential issue with the privacy protect service and My Credit Manager (TransUnion) due to an outage with the content delivery network, Cloudflare.
We have been notified of a potential issue with the privacy protect service and My Credit Manager (TransUnion) due to an outage with the content delivery network, Cloudflare.
We are continuing to investigate an issue that is affecting My Credit Manager and Privacy Protect due to an outage with the content delivery network, Cloudflare.
We are continuing to investigate an issue that is affecting My Credit Manager and Privacy Protect due to an outage with the content delivery network, Cloudflare.
We are continuing to investigate an issue that is affecting Privacy Protect due to an outage with the content delivery network, Cloudflare. A fix has been implemented and we are monitoring the results for My Credit Manager due to the same outage with Cloudflare
A fix has been implemented and we are monitoring the results for Privacy Protect due to an outage with the content delivery network, Cloudflare.
The incident affecting My Credit manager and Privacy Protect due to the Cloudfare outage has been resolved.
We have been notified of a potential issue with the privacy protect service and are working to deploy a fix.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have been notified of a potential issue with report retrieval and are investigating.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
This incident has been resolved.
We have been notified of a potential issue and are investigating.
We are continuing to investigate this issue.
The issue has been identified and we are working on a resolution.
We are continuing to work on a fix for this issue.
This incident has been resolved.