Apsis Pro Outage History

Apsis Pro is up right now

Apsis Pro had 3 outages in the last 2 years totaling 57h 28m of downtime — averaging 0.1 incidents per month.

There were 3 Apsis Pro outages since February 10, 2025 totaling 57h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://apsispro.statuspage.io

Major July 17, 2025

Degraded performance of Forms created in Form Builder

Detected by Pingoru
Jul 17, 2025, 05:27 AM UTC
Resolved
Jul 17, 2025, 10:40 AM UTC
Duration
5h 12m
Affected: Forms, Formbuilder
Timeline · 3 updates
  1. investigating Jul 17, 2025, 05:27 AM UTC

    It was discovered yesterday that the forms in APSIS Pro created in Form Builder tool suffer from degraded performance - data from filled forms is properly captured but it's not moved further to APSIS Pro platform. Incident response team is investigating the issue.

  2. identified Jul 17, 2025, 08:53 AM UTC

    We believe we've found the root cause for the issue - team is working on mitigating the impact

  3. resolved Jul 17, 2025, 10:40 AM UTC

    Form submits are fully operational again - incident has been resolved

Read the full incident report →

Minor July 14, 2025

APSIS Pro Marketing Automation temporarily down

Detected by Pingoru
Jul 14, 2025, 08:00 AM UTC
Resolved
Jul 14, 2025, 08:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 14, 2025, 12:15 PM UTC

    During scheduled maintenance work an issue occurred related to ma.anpdm,com url - it became inoperable. Soon after discovery problem was fixed by our engineering team. Incident was resolved within 15 minutes. During the time of the incident it was not possible to log in to Apsis Pro Marketing Automation tool.

Read the full incident report →

Minor February 10, 2025

Pro MA flows not processing data.

Detected by Pingoru
Feb 10, 2025, 12:59 PM UTC
Resolved
Feb 12, 2025, 05:15 PM UTC
Duration
2d 4h
Affected: Marketing automation
Timeline · 7 updates
  1. investigating Feb 10, 2025, 12:59 PM UTC

    We are experiencing issues with profiles not triggering flows in Pro Marketing Automation. Investigation so far indicates that this is affecting all customers using Pro MA. Problem seems to also affect the processing of profiles within the flow, and some profiles are stuck. We continue investigating the cause and overall impact.

  2. investigating Feb 10, 2025, 06:17 PM UTC

    We are still investigating the issue - the response team have found possible solution but we need to make sure applying it won't trigger sending unwanted MA emails and sms and extending the incident impact.

  3. investigating Feb 11, 2025, 06:48 AM UTC

    We have made significant progress in understanding the problem. Unfortunately, our attempts to restore the service functionality were unsuccessful yesterday. The response team will continue its efforts today.

  4. monitoring Feb 11, 2025, 10:44 AM UTC

    Incident response team implemented mitigation actions, and the initial data suggest situation is contained - MA is processing data as expected. We are closely monitoring the situation.

  5. monitoring Feb 12, 2025, 06:44 AM UTC

    The state of the service seems to have normalized now - we are still closely monitoring it in search for abnormal behaviour

  6. monitoring Feb 12, 2025, 02:52 PM UTC

    We have made some changes to the configuration backend, that should improve the processing of traffic for Marketing Automation. We are preforming some tests to ensure that the service is processing jobs at a normal rate.

  7. resolved Feb 12, 2025, 05:15 PM UTC

    We do not see any indications that MA service is underperforming anymore. Incident has been resolved.

Read the full incident report →