Apollo.io incident

Email related functionality is degraded

Minor Resolved View vendor source →

Apollo.io experienced a minor incident on March 31, 2026 affecting Apollo Main Site (Background Jobs Latency) and Apollo Main Site (Email Sending Latency) and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 03:20 PM UTC
Resolved
Mar 31, 2026, 04:03 PM UTC
Duration
43m
Detected by Pingoru
Mar 31, 2026, 03:20 PM UTC

Affected components

Apollo Main Site (Background Jobs Latency)Apollo Main Site (Email Sending Latency)Apollo Main Site (Email Request Fulfillment Latency)Apollo Main Site (Email Sending Latency)Apollo Main Site (Email Request Fulfillment Latency)Apollo Main Site (Background Jobs Latency)

Update timeline

  1. investigating Mar 31, 2026, 03:20 PM UTC

    We are observing degradation related to email functionality. Customers will be impacted due to high latency on functionality related to Email

  2. resolved Mar 31, 2026, 04:03 PM UTC

    Status: Resolved We identified and mitigated a database infrastructure issue that impacted some email-related Apollo features. Service has been restored, and latency has returned to normal levels. Customers may have experienced delays or degraded performance in affected email-related workflows during the incident window. We will continue to monitor the system closely.