Akeneo Outage History

Akeneo is up right now

Pingoru has recorded 56 incidents for Akeneo: 42 in the last 12 months and 9 in the last 90 days.

Source: status.akeneo.com

56incidents recorded
42last 12 months
9last 90 days
10 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOct6
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct4%
Pingoru began tracking Akeneo in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202647 of 720 (1%)
May 2026440 of 744 (5%)
June 2026753 of 720 (7%)
July 20264108 of 744 (14%)
August 20260160 of 744 (22%)
September 202621 of 720 (0%)
October 2026623 of 592 (4%)

Incidents, newest first

Notice August 7, 2025 August 6, 2025 - Assets Export Returning Incomplete Data – UI

Started Aug 07, 2025, 07:53 AM UTC· resolved Aug 07, 2025, 07:53 AM UTC

  1. resolved Aug 07, 2025, 07:53 AM UTC

    From 14:04 CET to 22:00 CET, the assets export feature was incorrectly limited, returning a maximum of ten assets instead of the complete dataset. This was due to a pagination issue introduced in a recent update. The problem has since been resolved, and the service is now fully operational. Important Information for Affected Users As a side effect of reverting the recent update, any export profiles that were created or updated during the incident period (14:04 CET - 22:00 CET) contain an extra fiters field in their configuration. This prevents these specific profiles from being launched or edited, resulting in a 400 error. To resolve this, please create a new export profile to resume normal operations. We apologize for any inconvenience this may have caused.

Read the full incident report →

Minor August 1, 2025 Import and Export Jobs Experiencing Failures 3h 32m UI, REST API

Started Aug 01, 2025, 04:41 PM UTC· resolved Aug 01, 2025, 08:13 PM UTC

  1. investigating Aug 01, 2025, 04:41 PM UTC

    We are currently investigating an issue causing degraded performance and failures in approximately 4% of import and export jobs. Our engineering team is actively working to identify the root cause and implement a fix. A mitigation has been implemented to reduce the impact while the full resolution is in progress.

  2. resolved Aug 01, 2025, 08:13 PM UTC

    The root cause of this issue was identified, and a fix was deployed. After monitoring the situation, the issue has now been confirmed as resolved.

Read the full incident report →