Aiia Outage History
Aiia is up right nowPingoru has recorded 493 incidents for Aiia: 493 in the last 12 months and 217 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 66 | 720 of 720 (100%) |
| May 2026 | 71 | 744 of 744 (100%) |
| June 2026 | 71 | 676 of 720 (94%) |
| July 2026 | 48 | 733 of 744 (99%) |
| August 2026 | 62 | 744 of 744 (100%) |
| September 2026 | 56 | 720 of 720 (100%) |
| October 2026 | 84 | 598 of 598 (100%) |
Incidents, newest first
Minor March 23, 2026 Elevated error rates on all call types with SDC Providers in Denmark and Faroe Islands 1d 22h Denmark
Started Mar 23, 2026, 09:48 AM UTC· resolved Mar 25, 2026, 08:13 AM UTC
- investigating Mar 23, 2026, 09:48 AM UTC
Starting around 08:45 UTC on 2026-03-23 we have seen elevated error rates affecting most calls with BankNordik, Dragsholm Sparekasse, Frøs Sparekasse, Sparekassen Danmark (tidl. Jutlander), Lån & Spar, Middelfart Sparekasse, Rise Sparekasse, Rønde og Omegns Sparekasse, Sønderhå-Hørsted Sparekasse, Sparekassen Balling, Sparekassen for Nr. Nebel & Omegn, Sparekassen Kronjylland, Sparekassen Thy and Sparekassen Danmark in Denmark and Faroe Islands. All call types are affected.
- resolved Mar 25, 2026, 08:13 AM UTC
This incident has been resolved.
Minor March 22, 2026 FI Samlink PSD2 AIS and PIS unexpected spike of failures –
Started Mar 22, 2026, 08:00 AM UTC· resolved Mar 22, 2026, 08:00 AM UTC
- resolved Mar 23, 2026, 09:30 AM UTC
We have noticed an unexpected spike of AIS and PIS operations on all Samlink related providers starting from 9:00PM UTC 22/03 until 9:00AM UTC 23/03
Notice March 17, 2026 Increased error rate of AIS requests affecting PIS initiation flow for Raiffeisen in Austria –
Started Mar 17, 2026, 04:00 PM UTC· resolved Mar 17, 2026, 04:00 PM UTC
- resolved Mar 18, 2026, 11:31 AM UTC
Between 17:00 on 2026-03-17 and 10:20 on 2026-03-08 CET, Raiffeisen in Austria experienced an increased rate of failed AIS requests, which also impacted PIS initiation flows.
Minor March 13, 2026 FI Crosskey is experiencing PSD2 service disruptions 1h 26m
Started Mar 13, 2026, 03:41 PM UTC· resolved Mar 13, 2026, 05:07 PM UTC
- monitoring Mar 13, 2026, 03:41 PM UTC
FI Crosskey is experiencing PSD2 service disruptions. Disruptions started at 14:30PM UTC
- resolved Mar 13, 2026, 05:07 PM UTC
FI Crosskey is experiencing PSD2 service disruptions. Disruptions started at 14:30PM UTC
Minor March 13, 2026 FI Samlink PSD2 AIS and PIS are experiencing interruptions starting from 10:20AM UTC 1h 17m Finland
Started Mar 13, 2026, 10:55 AM UTC· resolved Mar 13, 2026, 12:12 PM UTC
- monitoring Mar 13, 2026, 10:55 AM UTC
FI Samlink PSD2 AIS and PIS are experiencing interruptions starting from 10:20AM UTC
- resolved Mar 13, 2026, 12:12 PM UTC
FI Samlink PSD2 AIS and PIS are experiencing interruptions starting from 10:20AM UTC
Minor March 13, 2026 FI Samlink PSD2 payments are experiencing interruptions 24m Finland
Started Mar 13, 2026, 10:30 AM UTC· resolved Mar 13, 2026, 10:54 AM UTC
- investigating Mar 13, 2026, 10:30 AM UTC
FI Samlink PSD2 payments are experiencing interruptions starting from 10:20AM UTC
- resolved Mar 13, 2026, 10:54 AM UTC
FI Samlink PSD2 payments are experiencing interruptions starting from 10:20AM UTC
Notice March 8, 2026 Elevated error rated affecting Payment calls to Citedele in Lithuania –
Started Mar 08, 2026, 08:30 AM UTC· resolved Mar 08, 2026, 08:30 AM UTC
- resolved Mar 09, 2026, 01:22 PM UTC
We observed elevated error rated affecting Payment calls to Citedele in Lithuania between 4th March 03:46 and 8th March 08:34
Notice March 8, 2026 Outage on payment initiation calls for Evry –
Started Mar 08, 2026, 06:42 AM UTC· resolved Mar 08, 2026, 06:42 AM UTC
- resolved Mar 09, 2026, 11:49 AM UTC
We are seeing elevated error rates affecting many calls with BN Bank ASA, Handelsbanken, Landkreditt Bank, SpareBank 1 Nordmøre, Sparebanken Møre, Sparebanken Sør, Hegra Sparebank, Sparebank 1 Helgeland, Høland og Setskog Sparebank, Skagerrak Sparebank, SpareBank 1 Gudbrandsdal, SpareBank 1 Hallingdal Valdres, SpareBank 1 Lom og Skjåk, SpareBank 1 Nord-Norge, SpareBank 1 Østfold Akershus, SpareBank 1 Østlandet, SpareBank 1 Ringerike Hadeland, SpareBank 1 SMN and Spareskillingsbanken in Norway. Payment initiation calls are affected.
Critical March 8, 2026 Outage on all call types with BEC based providers in Denmark and Greenland 3d 7h Denmark
Started Mar 08, 2026, 03:34 AM UTC· resolved Mar 11, 2026, 10:40 AM UTC
- monitoring Mar 08, 2026, 03:34 AM UTC
We are experiencing an outage with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Andelskassen Fælleskassen, Arbejdernes Landsbank, Andelskassen, Faster Andelskasse, Frørup Andelskasse, Frøslev-Mollerup Sparekasse, Fynske Bank, Hvidbjerg Bank, Lægernes Pension & Bank, Lollands Bank, Merkur Andelskasse, Møns Bank, Nykredit, Spar Nord, Vestjysk Bank and GrønlandsBANKEN.
- monitoring Mar 11, 2026, 10:40 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 11, 2026, 10:40 AM UTC
This incident has been resolved.
Minor March 5, 2026 Elevated error rates affecting Payments with Op 1h 20m
Started Mar 05, 2026, 01:37 PM UTC· resolved Mar 05, 2026, 02:57 PM UTC
- identified Mar 05, 2026, 01:37 PM UTC
We are seeing elevated error rates affecting Payments with OP in Finland.
- resolved Mar 05, 2026, 02:57 PM UTC
We are seeing elevated error rates affecting Payments with OP in Finland.
Notice March 4, 2026 Elevated failed payments number in Danske Bank providers in Finland –
Started Mar 04, 2026, 12:00 AM UTC· resolved Mar 04, 2026, 12:00 AM UTC
- resolved Mar 04, 2026, 12:50 PM UTC
During the night we've seen increased number of failed payments in Danske Bank in Finland.
Minor March 2, 2026 Elevated failed payment rate with Samlink based providers in Finland –
Started Mar 02, 2026, 09:30 PM UTC· resolved Mar 02, 2026, 09:30 PM UTC
- resolved Mar 03, 2026, 10:27 AM UTC
This incident has been resolved. We have observed elevated error rates between 08:00 PM and 9:30 PM UTC on 2026-03-02
Minor February 27, 2026 Elevated error rates on AIS call types with SDC 3h 52m Account information services
Started Feb 27, 2026, 09:38 AM UTC· resolved Feb 27, 2026, 01:31 PM UTC
- investigating Feb 27, 2026, 09:38 AM UTC
We noticed elevated error rates for all countries in SDC provider on AIS calls.
- investigating Feb 27, 2026, 01:31 PM UTC
We are continuing to investigate this issue.
- resolved Feb 27, 2026, 01:31 PM UTC
This incident has been resolved.
Minor February 27, 2026 Elevated error rates on AIS call types with Nordea 4h 36m Account information services
Started Feb 27, 2026, 08:55 AM UTC· resolved Feb 27, 2026, 01:31 PM UTC
- investigating Feb 27, 2026, 08:55 AM UTC
We noticed elevated error rates for all countries in Nordea provider on AIS calls.
- resolved Feb 27, 2026, 01:31 PM UTC
This incident has been resolved.
Notice February 25, 2026 Elevated rate of failed AIS requests on N26 –
Started Feb 25, 2026, 05:00 PM UTC· resolved Feb 25, 2026, 05:00 PM UTC
- resolved Feb 26, 2026, 07:57 AM UTC
Due to a maintenance event in our backend systems, we have observed an increased error rate in AIS requests that could have affected account selection for payment initiation. The incident is now mitigated.
Major February 25, 2026 Elevated failed payment rate with CrossKey based providers in Finland 55m Finland
Started Feb 25, 2026, 10:48 AM UTC· resolved Feb 25, 2026, 11:44 AM UTC
- monitoring Feb 25, 2026, 10:48 AM UTC
We see elevated rates of failed payments with many users affected on CrossKey based providers in Finland
- resolved Feb 25, 2026, 11:44 AM UTC
This incident has been resolved. We have observed elevated error rates between 09:45 and 10:54 UTC on 2026-02-25
Notice February 24, 2026 Bank Verlag PSD2 interface incident –
Started Feb 24, 2026, 12:00 PM UTC· resolved Feb 24, 2026, 12:00 PM UTC
- resolved Feb 26, 2026, 01:15 PM UTC
Bank-Verlag (DE) retrospectively informed about incident with PSD2 interface start - 24.02.2026 , 13:17 Uhr end - 24.02.2026 , 13:39 Uhr
Minor February 24, 2026 Elevated timeouts when connecting to CrossKey providers 3d 2h
Started Feb 24, 2026, 10:00 AM UTC· resolved Feb 27, 2026, 12:16 PM UTC
- monitoring Feb 24, 2026, 10:00 AM UTC
We are currently experiencing elevated timeout exceptions when attempting to connect to CrossKey providers.
- resolved Feb 27, 2026, 12:16 PM UTC
We are currently experiencing elevated timeout exceptions when attempting to connect to CrossKey providers.
Notice February 23, 2026 Elevated error rates affecting transactions calls in SDC for Denmark and Faroe Islands –
Started Feb 23, 2026, 11:30 PM UTC· resolved Feb 23, 2026, 11:30 PM UTC
No vendor updates were posted for this incident.
Major February 23, 2026 SSL certificate issue 7m Payment initiation services
Started Feb 23, 2026, 02:25 PM UTC· resolved Feb 23, 2026, 02:33 PM UTC
No vendor updates were posted for this incident.
Notice February 21, 2026 Maintenance for Atruvia based providers in Germany –
Started Feb 21, 2026, 11:30 PM UTC· resolved Feb 21, 2026, 11:30 PM UTC
No vendor updates were posted for this incident.
Notice February 20, 2026 Deutsche Bank intermittent failures with instant SEPA credit transfers –
Started Feb 20, 2026, 11:30 AM UTC· resolved Feb 20, 2026, 11:30 AM UTC
No vendor updates were posted for this incident.
Minor February 10, 2026 Increased number of failed payment reconciliations for Caixabank 15d 1h Spain
Started Feb 10, 2026, 10:20 AM UTC· resolved Feb 25, 2026, 11:56 AM UTC
- identified Feb 10, 2026, 10:20 AM UTC
During internal investigation, we have identified an issue with payment reconciliation in Caixabank where the provider doesn't return transactionStatus when retrieving payment details. We are working on a solution
- identified Feb 10, 2026, 11:42 AM UTC
Provider identified issue on their side. Both payment /status and payment details endpoint are affected A fix is expected for 2025-02-12 (in two days)
- identified Feb 10, 2026, 01:44 PM UTC
Via internal investigation, we have detected that the issue started happening on 28th January. This has not been confirmed by provider. We continue investigating the scope of affected providers under Redsys
- monitoring Feb 12, 2026, 11:59 AM UTC
Provider informed us that the fix is deployed and the issue should be fixed. We will continue monitoring traffic
- monitoring Feb 17, 2026, 10:37 AM UTC
The issue hasn't reproduced since last Thursday. We will continue monitoring
- resolved Feb 25, 2026, 11:56 AM UTC
This incident has been resolved.
Minor February 4, 2026 Elevated error rates affecting Payments with AbnAmro and BnpParibasFortis 29d 23h
Started Feb 04, 2026, 02:11 PM UTC· resolved Mar 06, 2026, 01:41 PM UTC
- investigating Feb 04, 2026, 02:11 PM UTC
We are seeing elevated error rates affecting Payments with ABN AMRO (NL) and BNP Paribas Fortis (BE). Mastercard teams are investigating this issue and will provide an update as soon as possible.
- resolved Mar 06, 2026, 01:41 PM UTC
We are seeing elevated error rates affecting Payments with ABN AMRO (NL) and BNP Paribas Fortis (BE). Mastercard teams are investigating this issue and will provide an update as soon as possible.
Major January 27, 2026 Outage on UnattendedLogin calls with Coop Mastercard in Norway 27d 20h
Started Jan 27, 2026, 04:33 PM UTC· resolved Feb 24, 2026, 12:53 PM UTC
- investigating Jan 27, 2026, 04:33 PM UTC
We see elevated error rates for AIS calls for Coop Mastercard in Norway.
- investigating Feb 06, 2026, 09:02 AM UTC
We are continuing to investigate this issue.
- resolved Feb 24, 2026, 12:53 PM UTC
We are continuing to investigate this issue.