Admincontrol Outage History

Started Oct 29, 2025, 03:55 PM UTC· resolved Oct 29, 2025, 11:04 PM UTC

1. identified Oct 29, 2025, 03:55 PM UTC

   We are currently experiencing a service disruption affecting access to Virtual Data Rooms and the use of Norwegian BankID. The issue is caused by a major outage at a third-party provider. Our team is actively monitoring the situation. Users may experience being unable to access their Virtual Data Room or use Norwegian BankID. We apologise for the inconvenience and appreciate your patience while the issue is being resolved. We will provide a new update as soon as new information is available to us.

2. monitoring Oct 29, 2025, 05:21 PM UTC

   The third party provider have identified the issue being network related and are working on mitigating activities in an attempt to restore normal operation. We have not received an ETA for when this can be expected to be resolved, but we are continuing to monitor the situation closely. An update will follow as soon as new information is available to us.

3. monitoring Oct 29, 2025, 06:55 PM UTC

   The incident is still ongoing. Our infrastructure is up and running but we are depending on the third party provider to resolve their network issues in order for us to restore normal operation. The latest update is that they are preforming a deployment to resolve the main issue, then they will start recovering nodes which network traffic can run through. We do not yet have an ETA for full mitigation, but we will provide another update as soon as we know more.

4. monitoring Oct 29, 2025, 08:07 PM UTC

   The third party provider has completed the deployment and are working on recovering nodes. Although they are seeing initial signs of improvements it may take some time before full recovery is completed. We will continue to monitor the progress and continue to share updates.

5. monitoring Oct 29, 2025, 09:18 PM UTC

   We are seeing improvements and our service is up and running again. Users may still experience instabilities as our third party vendor are still performing recovery processes. We will continue to monitor the situation closely until our provider has confirmed that their recovery processes are completed.

6. resolved Oct 29, 2025, 11:04 PM UTC

   This incident has been resolved. Our third party vendor has confirmed that their recovery processes have been succesful and they have restored full operation.

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Started Oct 02, 2025, 12:10 PM UTC· resolved Oct 02, 2025, 04:40 PM UTC

1. investigating Oct 02, 2025, 12:10 PM UTC

   We are currently experiencing a service disturbance with our web page. The disturbance is affecting the Danish, Finnish and the Swedish landing pages. Investigations to resolve the issue are ongoing. https://admincontrol.com/ is working as normal

2. identified Oct 02, 2025, 02:02 PM UTC

   The issue is located at a third party provider. They are working on fixing the issue. We apologise for the inconvenience that this is causing. https://admincontrol.com/ is still working as normal.

3. resolved Oct 02, 2025, 04:40 PM UTC

   This incident has been resolved.

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Started Sep 30, 2025, 11:16 AM UTC· resolved Sep 30, 2025, 06:05 PM UTC

1. investigating Sep 30, 2025, 11:16 AM UTC

   We are currently experiencing issues with sending email from the service. There is identified an issue with a third party provider causing emails not being sent. We will provide an update as soon as we have new information. We apologise for the inconvenience this issue may cause you.

2. identified Sep 30, 2025, 11:38 AM UTC

   Our third party are continuing working on a fix. Currently emails are processed with delay.

3. monitoring Sep 30, 2025, 01:22 PM UTC

   We are closely monitoring our providers efforts to resolve the issue. We are seeing a higher success rate and smaller delays than earlier.

4. resolved Sep 30, 2025, 06:05 PM UTC

   This incident has been resolved.

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Started Sep 23, 2025, 07:28 AM UTC· resolved Sep 23, 2025, 07:50 AM UTC

1. investigating Sep 23, 2025, 07:28 AM UTC

   We are currently experiencing a service disruption. This is affecting our web application and users may experience slowness and timeouts. Our IT Team is working on identifying the cause of the issue and implement a solution. We will provide updates as soon as new information is available to us.

2. investigating Sep 23, 2025, 07:30 AM UTC

   We are continuing to investigate this issue.

3. monitoring Sep 23, 2025, 07:41 AM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Sep 23, 2025, 07:50 AM UTC

   This incident has been resolved.

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Started Jun 12, 2025, 02:19 PM UTC· resolved Jun 12, 2025, 05:36 PM UTC

1. investigating Jun 12, 2025, 02:19 PM UTC

   We are currently experiencing delay in e-mail delivery to [email protected]. Investigations are ongoing and we will update this incident as soon as we have more information. We sincerely apologise for the inconvenience that this is causing. If your request is urgent please call us on +47 22 83 61 00.

2. investigating Jun 12, 2025, 03:05 PM UTC

   We are continuing to investigate the issue. If you are using our Web application you can submit a support ticket using the Contact support form.

3. identified Jun 12, 2025, 03:32 PM UTC

   The issue is caused by a service disruption at a 3rd party vendor. They are working on resolving the issue. We will post updates as soon as we have more information.

4. monitoring Jun 12, 2025, 04:40 PM UTC

   The 3rd party provider has implemented a fix, and the result seems promising. We will continue to monitor the situation.

5. resolved Jun 12, 2025, 05:36 PM UTC

   This incident has been resolved.

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Started May 14, 2025, 10:24 AM UTC· resolved May 14, 2025, 10:59 AM UTC

1. investigating May 14, 2025, 10:24 AM UTC

   We are currently experiencing some issues with our web page. This is affecting the header of our pages making it difficult to access the relevant resources available there and also the link to our login page. We are investigating to find a solution to the issue. In the meantime you can access our login page using this URL: https://login.admincontrol.net

2. resolved May 14, 2025, 10:59 AM UTC

   This incident has been resolved.

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Started Apr 30, 2025, 10:45 AM UTC· resolved Apr 30, 2025, 11:11 AM UTC

1. investigating Apr 30, 2025, 10:45 AM UTC

   We are currently experiencing a service disruption causing creation of PDF-documents for meetings and meeting minutes being slow. Our IT Team is working on identifying the cause of the issue and implement a solution. We will provide updates as soon as new information is available to us.

2. identified Apr 30, 2025, 11:05 AM UTC

   The issue has been identified and a fix is being implemented.

3. resolved Apr 30, 2025, 11:11 AM UTC

   This incident has been resolved.

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Started Apr 28, 2025, 11:13 AM UTC· resolved Apr 28, 2025, 12:22 PM UTC

1. investigating Apr 28, 2025, 11:13 AM UTC

   We are currently experiencing a service disruption affecting the Admincontrol Web application. Our IT Team is working on identifying the cause of the issue. We will provide updates as soon as new information is available to us.

2. identified Apr 28, 2025, 11:38 AM UTC

   The issue has been identified and we are working on implementing a fix.

3. resolved Apr 28, 2025, 12:22 PM UTC

   This incident has been resolved.

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Started Apr 02, 2025, 12:32 PM UTC· resolved Apr 02, 2025, 06:17 PM UTC

1. investigating Apr 02, 2025, 12:32 PM UTC

   There is currently a disturbance towards Hi3G in Sweden and Denmark. Users may experience lack of SMS deliveries at the moment

2. resolved Apr 02, 2025, 06:17 PM UTC

   The issue should be resolved and the impact should no longer present.

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Started Apr 01, 2025, 10:51 PM UTC· resolved Apr 01, 2025, 11:48 PM UTC

1. investigating Apr 01, 2025, 10:51 PM UTC

   We are currently experiencing a service disruption affecting uploading of documents in the web application. We are working on identifying the cause of the issue and implement a solution.

2. monitoring Apr 01, 2025, 11:18 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Apr 01, 2025, 11:48 PM UTC

   This incident has been resolved.

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Started Mar 25, 2025, 11:25 AM UTC· resolved Mar 25, 2025, 01:21 PM UTC

1. investigating Mar 25, 2025, 11:25 AM UTC

   We are currently experiencing a service disruption affecting our Web application. Our IT Team is working on identifying the cause of the issue and implement a solution. We will provide updates as soon as new information is available to us.

2. identified Mar 25, 2025, 12:00 PM UTC

   We have detected issues with our management switches, causing network instabilities affecting our Web application. We are working on fixing the issue.

3. identified Mar 25, 2025, 12:56 PM UTC

   We are continuing working to fix the issue.

4. monitoring Mar 25, 2025, 01:06 PM UTC

   The problematic switches have been removed and we have normal operation again. We will continue to monitor the situation.

5. resolved Mar 25, 2025, 01:21 PM UTC

   This incident has been resolved. We apologise for any inconvenience that this issue has caused.

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Started Jan 14, 2025, 12:26 PM UTC· resolved Jan 14, 2025, 01:37 PM UTC

1. investigating Jan 14, 2025, 12:26 PM UTC

   We are currently experiencing a service disruption. This is affecting document handling and users will experience problems opening, uploading and downloading documents. Our IT Team is working on identifying the cause of the issue and implement a solution. We will provide updates as soon as new information is available to us.

2. investigating Jan 14, 2025, 12:29 PM UTC

   We are continuing to investigate this issue.

3. investigating Jan 14, 2025, 01:03 PM UTC

   We are continuing to investigate the issue.

4. identified Jan 14, 2025, 01:24 PM UTC

   The issue has been identified and a fix is being implemented.

5. resolved Jan 14, 2025, 01:37 PM UTC

   This incident has been resolved.

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Started Jan 02, 2025, 09:41 AM UTC· resolved Jan 02, 2025, 10:57 AM UTC

1. monitoring Jan 02, 2025, 09:41 AM UTC

   An incident is currently affecting the Norwegian BankID app. Our integration towards the application is working but due to their incident it is currently not possible to log in and sign documents using the BankID app. In the meantime, you may log in with your Admincontrol username and password. We are monitoring their progress in resolving the issue.

2. resolved Jan 02, 2025, 10:57 AM UTC

   This incident has been resolved.

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Started Nov 13, 2024, 10:01 AM UTC· resolved Nov 13, 2024, 01:36 PM UTC

1. identified Nov 13, 2024, 10:01 AM UTC

   We are currently experiencing disturbances with delivery of SMS towards customers using Telenor. Our SMS provider is in contact with the operator trying to resolve the issue, and we will provide an update as soon as we have new information.

2. monitoring Nov 13, 2024, 12:24 PM UTC

   We would like to inform you that the operator has identified the root cause of the issue, and corrective actions have been implemented.

3. resolved Nov 13, 2024, 01:36 PM UTC

   This incident has been resolved.

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