Major Outage detected on status page
Affected: Overall
3CX Outage History
3CX is up right now3CX had 5 outages in the last 2 years totaling 22h 16m of downtime — averaging 0.2 incidents per month.
There were 5 3CX outages since August 20, 2025 totaling 22h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
Delayed transcripts processed
Timeline · 1 update
- investigating Aug 20, 2025, 11:48 PM UTC
The large queue of transcriptions that accumulated during recent processing issues has now been fully processed. Users should have received most, if not all, delayed transcripts. New transcripts are now being processed and delivered in a timely manner. We apologize for any inconvenience caused.
Platform issues resolved
Timeline · 1 update
- investigating Aug 20, 2025, 08:20 PM UTC
Issues affecting slow transcription processing, analytics, and video conferencing have been resolved. Steps are being taken to enhance system stability and prevent future disruptions. Delayed transcripts have been processed.
Service degradation: transcription processing
Timeline · 1 update
- investigating Aug 20, 2025, 05:55 PM UTC
We’re continuing to experience slow transcription processing. Our engineering team is actively working to restore full performance as quickly as possible, and we’ll post updates as we make progress. Thank you for your patience.
Incident: platform slowdowns
Timeline · 1 update
- investigating Aug 20, 2025, 08:00 AM UTC
Due to platform slowdowns, we are experiencing issues with transcription, analytics, and video conferencing. The team is investigating and working toward a solution. Another update will follow as soon as more information is available.